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"I recently enjoyed my second stay at Maids Head. I love their junior suites and this time I had the pleasure of Shardlake. A beautiful room at the front of the hotel looking down Tombland and across to the cathedral. It had a huge comfortable bed and a gorgeous roll top bath with complimentary White Company toiletries. There was also a walk-in shower and dual sinks. I do love the bathrooms at Maids Head. They've been very well designed. Another room favourite is the excellent selection of teas, coffees and hot chocolate. It was so lovely to stay somewhere that provided camomile tea. My suite was so calming and cosy. It was a wrench to leave it. Spotlessly clean too with a daily visit from housekeeping. All staff I encountered were so welcoming and friendly. Definitely my favourite place to stay in Norwich."

"Really good as always"

"Room vas spacious Very comfy bed Tasty breakfast Great spa facilities "

"Great everything !! "

"My husband and I were celebrating my husbands birthday Our experience was wonderful from check in to check out! In particular when we went to have a swim one of the members of staff on the leisure centre desk was extremely helpful My husband… who is in his 60’s … has early onset Alzheimer’s. I was concerned about him being able to manager the locker system … remember which locker he was using but also the code and remembering that and how to input it etc. When I voiced this to the member of staff he immediately offered to help my husband. He also told him to alert him when he was out of the pool after his swim and he would help again by opening the locker for my husband. He was friendly asking my husband if he had enjoyed his swim. He wasn’t in the slightest bit patronising but helpful, professional and kind. My husband referred to this experience and the help he was so kindly given several times over his birthday weekend. It meant a lot to him … and hence to me too! This weekend was such a treat … paid for courtesy of Tesco Clubcard vouchers! … and a more expensive hotel than we usually stay in. Our experience was just wonderful. All staff we came into contact with were professional and friendly. The breakfasts were amazing! Our room was wonderful and spotless and the leisure pools and sauna the icing on the cake. Thank you to everyone at Dunston Hall for making our stay this weekend so memorable and enjoyable. Kind Regards Peter and Sarah"

"Nice size clean room and good food."

"The staff was very welcoming. "

"Very friendly staff, couldnt do enough for you on reception and bar/restaurant Very pleasant old building "

"Nice welcome, nice room and everything good, the pool area is excellent as usual, steam room had maintenance, so discount voucher given for next visit, very fair. Reception staff were very poly and helpful, rooms clean and good service. We ate in the bar a couple of times and again staff excellent and qualified food was superb.. another great stay."