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Reviews of Residence Inn by Marriott Upper Marlboro Joint Base Andrews

3 out of 5
Residence Inn by Marriott Upper Marlboro Joint Base Andrews
1700 RITCHIE STATION COURT, District Heights, MD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 191 reviews" "
Rating 8 - Good. 32 out of 191 reviews" "
Rating 6 - Okay. 5 out of 191 reviews" "
Rating 4 - Poor. 5 out of 191 reviews" "
Rating 2 - Terrible. 10 out of 191 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Agnes, Moreno Valley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet neighborhood Clean dwelling area
Stayed 5 nights in May 2024
Response from RI Team on 23 May 2024
Thank you Agnes for the very nice rating review.

8/10 Good

R C

Travelled with family
Liked: Amenities
Nice room
Stayed 1 night in May 2024
Response from RI Team on 23 May 2024
Thank you R C for the nice rating review.

8/10 Good

rabih

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good option
Stayed 3 nights in May 2024
Response from RI Team on 23 May 2024
Thank you rahib for the rating review.

10/10 Excellent

Veleda

Stayed 1 night in Apr 2024
Response from RI Team on 23 May 2024
Thank you Veleda for the super rating review.

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2024
Response from RI Team on 23 May 2024
Thank you Theo for the very nice review.

10/10 Excellent

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Not to far from the DC area but far enough not waiting in traffic to eat dinner.
Stayed 3 nights in Mar 2024
Response from RI Team on 23 May 2024
Thank you Nicole for the excellent review.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay! Very clean. Excellent staff. Great location!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tequanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top tier!
Stayed 1 night in Mar 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time in Capital Heights
Very nice family friendly hotel. Great location that's close to did places. Staff was great.
Stayed 1 night in Feb 2024

2/10 Terrible

Kim

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Bullet hole in window. Clear tape was covering bullet hole. Could see bullet came from outside, through the window, blind and lodged in the back of the room door. Staff did not seem conserned. Never again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kendall

Stayed 1 night in Feb 2024

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Shayne

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Tearrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences, while initially thinking it would be a nice basic stay. Thank you Ms. Sandra.✨️ And, special compliments on the included breakfast thats arranged for the brief business & leisure stays.
Stayed 1 night in Dec 2023

8/10 Good

Damaris

Stayed 3 nights in Dec 2023

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding.
Stayed 3 nights in Dec 2023

10/10 Excellent

Gladys

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2023

10/10 Excellent

Tawanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable. Great location!
Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel suite was later out perfectly for our needs with full fridge, king bed and good size pull out couch.
Stayed 2 nights in Nov 2023

8/10 Good

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stay was good and comfortable. Wish the check in time was a little more accommodating, but all worked out in the end.
Stayed 1 night in Nov 2023

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

DUFOUR

Stayed 1 night in Oct 2023

10/10 Excellent

Juanita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and the staff Breakfast a plus most definitely But this time I didn’t like my bed I was in room 208 maybe just need to be replaced? But overall I love this location
Stayed 1 night in Oct 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Oct 2023

4/10 Poor

Dmitriy, Brooklyn

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Unfortunately i will start with the bad first because i think from me personally to anyone considering this place needs to know. We arrived and there was a major stain on the carpet which was kind of gross but whatever. The problems began when i started sneezing and coughing because i have allergies to dustmites. I brought it up when i was checking out and they told the cleaning person comes once every 3 days! On expedia it says daily housekeeping. So the issues were with cleanliness and how it effected my health. The good, if you're still reading. The location is great, the free breakfast was very good, and the picnic firepit area was amazing. I also really enjoyed them having bbq grills. I wouldve given this place 4 stars had they had daily house keeping and a nicer pool.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alisa

Stayed 1 night in Aug 2023

10/10 Excellent

Kareema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining and shopping options.
Stayed 1 night in Aug 2023

10/10 Excellent

CHAVONNE

Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Two Night Stay
We booked a one-bedroom suite but got a one-bedroom handicapped one, so I requested a one-bedroom suite that was not handicapped. I waited at the front desk for about 15 minutes while they checked to see if a one-bedroom suite was fixed because of a maintenance issue. The one-bedroom suite maintenance issue was not fixed, so we had to take the handicapped room. I will not stay in a handicapped room again. Everything in the room is set up for a handicapped person. The king-size bed is low to the floor, the shower controls are trouble, and the water from the shower runs out on the floor in the bathroom. The ironing board was small that we had to iron our clothes by putting it on the dining area table.
Stayed 2 nights in Jul 2023

10/10 Excellent

Brittny

Liked: Staff & service, property conditions & facilities
Staff very friendly
Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer, Richlands

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Jun 2023

10/10 Excellent

Steven

Stayed 1 night in Jun 2023

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Maria

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It was an over-all great stay. However our room was not tended to while we were there. Our trash was not taken out. And the towel bars fell of a few times. The first the towel bar fell it lande on my son's foot. I did appreciate the front staff that got us in room fairy fast.
Stayed 2 nights in May 2023

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars
Wonderful service at the front desk. I made an error when booking and the desk agent went above and beyond to accommodate me
Stayed 1 night in May 2023

8/10 Good

Marshall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Siara

Stayed 1 night in May 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Kenneth

Stayed 1 night in Apr 2023

8/10 Good

Keith

Stayed 1 night in Mar 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant and comfortable overnight stay at this Residence Inn. We were in town for a baby shower and arrived a bit early. Barbara was very communicative and accommodating for our early arrival. The rooms are new clean. The bathroom vanity light was great. They are a nice size with plenty of amenities. The food mart in the lobby had wine spiked seltzers for purchase. The free breakfast had a lot of options, including greek yogurt and perfectly cooked grits. Lots of restaurants and shops across the street. Buffalo Wild Wings is in walking distance.

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities