2/10 糟糕
Sonia,Cartago
与家人出行
2024年04月18日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perez Zeledon has few hotel, I have had the opportunity to stay in Los Crestones and Hotel del Sur, those are OK. I wanted to level up and stay in the supposed Perez Zeledon Best Western.
We paid for the more expensive room to get a king bed...This hotel is terrible, it has structural issues, you sit in the bet and it feels like the whole place is going to colapse, the shower is terrible, not very clean and the "hot" water comes and goes, you cannot take a 5 min shower without having to step out due to cold or very hot water.
And... not only that, at midnight someone had a party in their room!! so I had to go to the reception to have the security people to go to shut this people up.
We decided to leave due to the terrible experience currently dealing with the refund.
Sonia
2024 年 4 月入住 2 晚