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Aloft Dongguan Songshan Lake

Photo gallery for Aloft Dongguan Songshan Lake

Primary image
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Aloft Dongguan Songshan Lake

Aloft Dongguan Songshan Lake

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Map
No.7 Xinzhu Road, Vanke Plaza, Songshan Lake National High Tech, Dongguan, Guangdong, 523000

Explore the area

  • Popular LocationSong Shan Lake10 min walk
  • Popular LocationDongguan Songshanhu Central Park12 min walk
  • Popular LocationFantasy Baihuazhou16 min walk
  • AirportShenzhen (SZX-Shenzhen Intl.)53 min drive

Choose dates to view prices

About this area

Dongguan

Located on a lake, Aloft Dongguan Songshan Lake is in Songshan Lake neighbourhood and is connected to a shopping centre. Fantasy Baihuazhou and Jinduogang Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Song Shan Lake and Dongguan Songshanhu Central Park. Dongguan Xiangshi Zoo and Palm Valley Water City are also worth visiting.

What's nearby

  • Song Shan Lake - 10 min walk
  • Dongguan Songshanhu Central Park - 12 min walk
  • Fantasy Baihuazhou - 16 min walk
  • Menghuan Baihuazhou - 7 min drive
  • Dalingshan Park - 8 min drive

Getting around

  • Humen Railway Station - 28 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 53 min drive

About this property

Aloft Dongguan Songshan Lake

4-star pet-friendly hotel connected to a shopping centre in Songshan Lake
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and a business centre.
Aloft Dongguan Songshan Lake offers 193 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Nook
  • W xyz bar

Things to do

  • Access to nearby outdoor pool
  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Free cots/infant beds
  • Corner/local shop
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (1851 square feet of space)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Garden

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

See similar properties

Policies

Check-in

Check-in from 2:30 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs/18 kg
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CNY 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Aloft Dongguan Songshan Lake Hotel
Aloft Songshan Lake Hotel
Aloft Dongguan Songshan Lake
Aloft Songshan Lake
Aloft Dongguan Songshan Lake Hotel
Aloft Dongguan Songshan Lake Dongguan
Aloft Dongguan Songshan Lake Hotel Dongguan

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 40 out of 85 reviews
5 - Excellent 47%
Rating 4 - Good. 41 out of 85 reviews
4 - Good 48%
Rating 3 - Okay. 3 out of 85 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 85 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 85 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.4/5

Staff & service

4.7/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
Location is great. Vanke Life Plaza is right across the street with supermarket, eatery and shops. There is also a lake/park nearby. Reception staff was friendly and polite. Buffet breakfast is delicious and full of variety both Chinese and western options.
Stayed 3 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the breakfast, good selection and changes In main dishes Everyday Surrounding is convenient. Room is big and clean. Bed is comfortable.
Stayed 4 nights in Oct 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a comfortable hotel with nice friendly staff who have a good quality of English. However the breakfast could be better and the coffee especially was quite bad. There are plenty of alternative food options just outside the hotel which is handy.
Stayed 3 nights in Oct 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: 1. The staff was excellent (with one mistake, see Cons). The manager was very considerate throughout my stay, and one of her team members walked me over to a noodle house after I asked for a recommendation in the plaza. 2. The gym though not as large as a 5-star was immaculate and air conditioned. 3. The location (which is also a Con) allows for walking around Songshan Lake and is a part of Vanke Plaza, which has a combination of food and services, including a Starbucks, McDonald's, and soon to be KFC. There is a small bar called Ascription, which offers good vibes. Jason is the manager and is a good guy. Cons: 1. The AC, which past reviewers warned about, is inaccurate because it is capped. You can lower it all you want, but good luck with that. In addition, despite the fact that my room was well cleaned, there was also a mildew smell that was pervasive in my room. 2. I was double charged. I prepaid through Hotels.com and explained before and after checkout that I did so. My Chinese was apparently insufficient which is what happens when I didn't use WeChat. Fortunately, Hotels.com returned my pre-payment without too much hassle. 3. Location. My driver could not find the hotel despite providing him with the address in Chinese. In fact, this happened more than once. The hotel though inside Vanke Plaza is around the back past one of the parking entrances. Use Starbucks, and McD's at Vanke as landmarks, but it's a 3-5 min walk from there to the hotel.
Stayed 4 nights in Sep 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights at the Aloft Dongguan during a business trip, my first to Dongguan. The hotel is next to a small shopping mall with mainly eateries and restaurants, including Starbucks, Pizza Hut and a variety of local restaurants. Hotel is clean, modern and spacious. They were out of double rooms, but the twin room I was assigned had 2 queen-sized beds and was large enough for 4 persons. All the usual amenities were available, and there's even a refilling point for drinking water at the lift lobby on each floor.
Stayed 3 nights in Aug 2019