"The door had massive stains on the outside and the curtains had what looked like blood or rust tains that you could see from outside the room looking in. There were personal belongings sticking out from the bed and chair from the previous guest and there was dirt and mildew around the tub and toilet. The TV didn’t work, and the housekeeper woke me up at 9am the first day and then after yelling I’m ok and to come back the second day 4 times they still came in the room while I was sleeping. I admit I forgot the do not disturb sign twice but 9am is a bit early for a room not checking out that day. The housekeeper was very nice and very friendly and so was the front desk person. The quality of the rooms and property were gross though."
"The hotel stay was great! Service was wonderful. The only issue we had was something was stuck on the iron, so when we went to use it, there was a burn/stain left on my shirt. We wanted to inform the hotel staff but couldn’t find anyone at the desk before we left. We were in a rush to leave so we didn’t get to speak with anyone about it. Other than that minor issue everything was perfect. We will absolutely stay here again."
"The property from outside & inside is Very used. It is typical of that Ownership groups, cut corners to save money. Our room carpet was filthy we didn't realize till we took a white washcloth w water & bottoms of feet turned black I think from workers Boots & help not vacuuming or carpet shampoo.
The breakfast was Minimal typical again of Owner type.
Expedia needs to audit all Hotels & reject some..."
"The front desk ladies were wonderful and did everything they could to make sure our stay was great. Once checked in I went to the room the bed had been made but pillows had not been put on. I then went to the restroom -- floor had not really been swept, and shower products had not been put back into place. The toilet would not flush either. I went back to the front desk and let them know about the toilet. The sweet young lady tried calling someone for help. She finally asked if she could go take a look at the problem. She fixed the toilet (thank goodness). The hotel was totally booked. In fact, they over sold rooms and people showed up to not have rooms. So glad we checked in early. Bed slept great but housekeeping could use some help."
"Front entrance is good as most hotels are. Rooms have paint and ceiling falling, mold in shower, mold on walls by sink, electrical plugs are extremely old and worn out. They barley hold anything in them. Electrical covers missing from plugs which is a risk of kids or someone electrocuting themselves, main metal support that holds roof up is completely rusted out, surprisingly it has not falling and hurt or killed someone. Shower has holes in plastic walls where I'm sure water is running in and creating mold behind walls. I booked a double queen bed and they have full size beds they are passing off as queen size. Ac had to be set to 66° just to keep it somewhat cool in the room. The pool was the only clean part of the hotel.
This place need a contractor to do MAJOR work, NOT the landlords handle man special. Caulking does NOT fix everything!
Instead of Priding yourself on the hot breakfast of microwave bacon and powder scramble eggs, save that 40$ it cost and start doing the major Renovations your hotel needs. You charge on the top end of normal hotel prices when you should only be charging 35$ a night with how bad your rooms, and hotel is. You want more guests to stay, then fix the place and all the issues. If you treat your hotel like a Crackhead then expect the guests to do the same!"
"This was my second stay at The Pool House. Both visits were most enjoyable. The pool was in great condition and most welcome. A problem with the microwave was reported and within minutes a property manager was there to inspect it and it was replaced with a new unit within 2 hours. Communication was excellent."
You can browse the exhibits at Pioneer Museum of Alabama, a museum with a storied past, during your trip to Troy. You can attend a sporting event while in the area.
Douglas Park is located in Luverne. When you want to settle in and find a place to stay, take a look at some of the hotels and other accommodation options that Expedia offers in the area.
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If I need to cancel the hotel reservation for my stay near Douglas Park, will I receive a refund?
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