Douro-Dummer Holiday Rentals

"Fast check in, polite staff, clean room. We had a lovely stay."

"Clean with pleasant stuff and a great hot breakfast. The pool and hot tub were working, and clean and the hot tub jets actually work in the temperature was nice and hot not bathtub warm. Grounds were immaculate, even though it was early spring"

"There was no hot tub just a pool. The breakfast was tasty."

"Stay away from this place! Awful experience with checking in. The person in the office kept asking if I was someone else despite holding my ID in her hand with my name on it. Hotel stated I didn’t have a reservation so I had to show her my hotels.com app and then she gave me a key to the room. I was unable to properly communicate with the person due to a language barrier. Upon entering the room, it was dusty and extremely outdated with damage to some of the furniture. The carpet was stained and didn’t appear to have been vacuumed. The room was freezing. We were unable to locate a thermostat but there was a space heater and an electric fireplace in the room. I turned those on but then the electricity went out. When I went to the office to let the hotel know, there was a sign posted stating the office is closed for an hour. Without being able to turn on any heat (it was in the 40s that day) and having no lights, we decided to leave and request a refund. The hotel lied to the hotels.com representative and stated we never checked in so I have not received the refund. "

"All good!"

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"A room mix up was quickly & easily resolved by desk staff. No coffeemaker in room (there seemed to be a public one on the main floor, but we were not told we could use it) and vending / ice machine were not on our floor. Room was clean. Bathroom sink plunger was broken, making the sink full but was removable by hand and drained."

"Room was immaculate, hotel was quiet EVEN with a few hockey teams staying on the property. Wouldn’t even know they were there. Breakfast was good and lots of parking."

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