拉海納拉海納市中心酒店住宿推介

「Not a great check-in experience, room had pulled up carpet and broken lamp (upgraded bungalow room) and was not worth the price we paid. Restaurants and Luau on-site were overpriced and underwhelming. The only upside was the manager Gretchen that helped us to move to a different room (lower priced), but better view. We didn't get any money back, but Gretchen was very nice and helped us out.」

「客房乾淨舒適，員工服務好，無敵海景，lounge 食物尚可」

「员工完全没有经过培训，非常没有礼貌。 第一天我按时到达，被告知房间还没收拾好，仅仅是告知，连句抱歉都没有，好像这是应该的。 5晚住宿只有一天客房服务（打扫卫生），这倒可以理解。但是如果不催促的话，这一天的卫生可能也没有人打扫。我催了两遍，才勉强打扫。 最后一天退房，前台居然没人。 总之，员工素质极差，完全不能匹配这个酒店。」

「I’ve stayed here twice before it was an outrigger. This current stay wasn’t bad at all it was just different. You have to rent the umbrellas and chairs for the beach and it isn’t cheap if you’re staying at the hotel as before it was free if you stayed at the hotel. The rooms were upgraded and nice. The lady at the front desk wasn’t welcoming at all. She didn’t acknowledge me until I told her I wanted to check in. If I ever return to the island I would try a different resort.」

「Quiet and calm and relaxing」

「The whole experience was great, the staff, the pools, the beach is steps away, a very nice shopping center is only a 15min walk.」

「The room is clean and view is awesome.」

「There needs to be open and appropriate communication with the property. Do not sell Ocean View rooms when the rooms face a parking lot and nothing by the ocean or with a view.」

「Nice stay, the only thing I didn't like is NO TV! My little one enjoys watching some TV before bed.」

「3 out of 5 overall」