鳳凰城皮奧里亞市中心酒店住宿推介

「Alicia was amazing, professional with great customer service! 」

「我在這裡居住了10晚，中間去了一趟大峽谷，從大峽谷回來後又住了兩晚。 前9晚住的十分舒適，也很開心地使用房內的廚房設備，以及飯店的泳池、健身房。 然而，在最後一晚，由於飯店內施工，導致晚上十一點至隔天凌晨五點停水，完全沒有水可用。服務人員很貼心的送上幾瓶礦泉水應急。這對我來說十分困擾，因為我非常注重睡前先洗澡，但卻意外遇上這場停水，只好硬著頭皮先睡，隔天再起床洗澡。雖然業者已經很有誠意的處理這個問題，但我認為應該要提前公告，寄個email或貼個紙條在門口也好，而不是等到我發現沒水了，打去櫃檯問才知道停水。 在離開Scottsdale前遇到這種事，對於整體的住宿體驗大大扣分。但或許只是我運氣不好遇到吧？下次若要到訪此地，會再審慎考慮是否要住這間。」

「We requested a room on the top floor (the third story) away from the kids pool and they accommodated both of these conditions without any issues! There’s a washer and dryer in the unit, for which they provide detergent, and you can keep in contact with the staff via texting should you need ANYTHING at all. Our suite had 2 rooms and 1 common area with a pull-out bed (very comfortable actually) so the three of us were all able to have our own spaces. Seriously we’re already planning our trip back...

「overall - pretty good - rooms clean - not super luxurious but more than adequate」

「Esto es lo Maximo 」

「The front desk staff is nice.」

「Very clean, friendly staff, nice amenities and close to everything. Could use a refresh, but overall very happy with our experience. 」

「The environment is beautiful.」

「For the most part the resort is okay but be prepared to spend a lot of money on food unless you go off the resort. It’s not all that convenient. I wanted to have a relaxing weekend. The pool area is nice but you have to get there early to get a lounge chair. There just aren’t enough for the number of guests they host on the grounds. The food portion sizes are good but my room didn’t have a microwave and the hotel didn’t have any to rent. It was a little frustrating seeing that you spend quite a...

「Clean, great staff and nice room. 」

「Staf at front desk was welcoming. Lexi did a phenomenal job helping replace the faulty ac unit in our room. However, at some point in our stay three necklaces were stolen from our room..I should have used the safe, but got careless and tucked the jewelry bag in my suitcase which was on a stand near the front door. I reported to front desk. This theft left a bad taste so I would probably NOT stay there again. 」

「This property is very old」

「Good place to stay when visiting. 」

「Everything was fabulous 」

「Good location」

「Quiet environment and convenient place for shopping & eating.」

「Quiet. Excellent breakfast 」

「The room was located very close to the bar area, so noise from outside was clearly audible. In addition, I did not receive a receipt at checkout. When I later called the front desk to request it, the process took a long time and the staff’s attitude was not very helpful. I eventually received the receipt, but the overall service experience was disappointing.」