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"Not good"

"Very beautiful hotel! The room was very clean."

"Facilities were excellent. Staff was very helpful and very efficient & courteous in taking care of any concerns I had."

"Clean room..."

"Staff was incredibly helpful, room was very clean and comfy. I was surprised at how new and nice the bathroom was. Even had a fancy light up mirror that had a defroster built in. My only complaint is that my first shower was only Luke-warm and my second shower in the morning did not Happen as there was no hot water available. I’m guessing that everyone staying there decided to shower all around the same time that morning leaving no more hot water in the tank. Overall a good stay, bed was comfy and clean, tv and lights all worked as they should."

"We loved this motel and will definitely return. Positives: very friendly and helpful staff; excellent (included) healthy breakfast; (included) daily housekeeping; excellent central location for hiking and for walking into town for restaurants and shops; plenty of outlets for charging devices; good lighting for reading in bed and overall; k-cup coffee machine in room; quiet. And all this for a very competitive price, a great value. "

"Room was clean and comfortable and quiet. There was plenty of parking. Rooms were recently remodeled. There wasn't a lot to choose from for breakfast but it was adequate. The landline in our room didn't work so if you wanted the front desk, you had to walk there. (We asked but no one came to fix it or change the burned-out light in the sauna.) When we asked for extra pillows, there were none available. The sink in the bathroom is too close to the storage shelf over it so if you bend down to wash your face, your head can touch the shelf."

"Everything was great!"

"Staff was very helpful. Rooms were great. Unbeatable location for Williamstown (especially if you’re in town for an athletic event at Williams). Really solid breakfast with friendly and attentive wait staff. Only minor complaint is that the WiFi is not great. Other than that it was a perfect stay."