For a renowned Hotel brand, I was shocked and appauled at the level of service at this particular venue. Baggage did not get sent to my room for over 2 hours, despite numerous calls to the reception desk.
In addition, housekeeping did not complete their service, again despite, leaving the service room sign on for over 4 hours and no action taken. Having then called the reception a further 3 times, I had to locate housekeeping myself to ask for this to take place.
Will not be utilising this brand at this location again.