I liked the space provided and the cleanliness of the property
Celine I
於 2023 年 6 月住了 10 晚
10/10 優異
Francisco Perdomo
家人同遊
2023 年 5 月 8 日
讚好:整潔度和住宿狀況
Great location and staff!
Francisco Perdomo
於 2023 年 4 月住了 6 晚
10/10 優異
Wander
家人同遊
2021 年 10 月 3 日
不滿:整潔度
Bem Localizado!
Localização excelente!
Mobilia Muito boa!
A equipe do Hi Guest nos tratou muito bem!
O único detalhe que não gostamos foi no quesito da limpeza. Todo o chão do apartamento e banheiro estava todo mau limpo. As roupas de cama estavam limpas apenas a capa por fora mas por dentro estava com mau cheiro e suja. Cama muito desconfortável! No check in fiz as reclamações e mesmo assim ainda tiveram coragem de nos cobrar a taxa de limpeza!
Wander
於 2021 年 7 月住了 11 晚
4/10 欠佳
真實旅客
2021 年 6 月 30 日
不滿:整潔度、設施服務和住宿狀況
The walls in the room was not clean
The dustbin in the toilet and bathroom were open style and not hygienic
The curtain poles were broken and taped up
The TV had no channels or cable so no point having a TV if you can not watch anything
The response time to complaint was swift but actually resolving an issue was not swift
The Fire alarm in the block rung 5 times and we has no guidance on what to do OR if this was a real fire incident or a Fire drill
真實旅客
於 2021 年 6 月住了 7 晚
10/10 優異
EDGARD
家人同遊
2021 年 1 月 3 日
讚好:整潔度和客房舒適度
EDGARD
於 2020 年 12 月住了 14 晚
4/10 欠佳
Mohammed
家人同遊
2020 年 2 月 27 日
讚好:整潔度
不滿:職員與服務
Needs improvement
Its a standard living apartment, lounge/dining area 2 bedrooms and 2 en-suites plus a separate w/c. Also a decent sized kitchen with the all the basic utensils and appliances. Condition and space wise the apartment ticked all the boxes. But I wasn't impressed with the service from the staff, as they don't have a front desk you can only communicate via WhatsApp. On the first day the water heater for both bathrooms was leaking so it was turned off and we had no hot water so were unable to take hot showers. I comunicated to the staff via WhatsApp but would get a reply back after a few hours. I had to resort to using the showers on the rooftop next to the swimming pool. 2 days before leaving the water heater was switched on and we was able to use the shower. It could have been fixed but was a big job and would take around 5 hours. I did request to be moved to another room but received no response. Service was poor from the staff but what do you expect for the price of stay and no front desk.
Location was OK, about 10mins walk to the Dubai Mall.
Mohammed
於 2020 年 2 月住了 6 晚
2/10 很差
Ahmad
商務旅客
2020 年 1 月 22 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Ahmad
於 2020 年 1 月住了 1 晚
8/10 不錯
真實旅客
2019 年 10 月 3 日
真實旅客
於 2019 年 8 月住了 7 晚
6/10 一般
真實旅客
2019 年 9 月 26 日
讚好:整潔度
不滿:職員與服務
真實旅客
於 2019 年 9 月住了 4 晚
6/10 一般
真實旅客
2019 年 9 月 12 日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2019 年 8 月住了 10 晚
10/10 優異
Jay (Australia)
家人同遊
2019 年 7 月 22 日
讚好:整潔度、設施服務和住宿狀況
Great property conveniently located near The Dubai Mall with great value. Enjoyed our stay very much.
Jay
於 2019 年 7 月住了 3 晚
8/10 不錯
真實旅客
2019 年 7 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was clean, super location, reliable WiFi only in the apartment not the building. WhatsApp communication with the supervisor. I will stay there again with my family!!!
真實旅客
於 2019 年 7 月住了 6 晚
6/10 一般
真實旅客
家人同遊
2019 年 6 月 30 日
讚好:職員與服務
不滿:整潔度和住宿狀況
I did not like the play ground for kids
many furniture are old