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Dear Mohamad Sami ,Thank you for your positive review of La Suite Dubai! We're thrilled you enjoyed your stay and our team's hospitality. Looking forward to welcoming you back soon.Sincerely,Georges S. FarhatCluster General Manager
The room was not really clean, there was a dust on the phone, in the corners of the room, the linens were not washed properly .
Kristina
Stayed 1 night in May 2024
Response from La Suite Dubai on 20 May 2024
Dear Kristina,Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. This is not the standard we strive to maintain. Your concerns will be addressed with our housekeeping team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Georges S. FarhatCluster General Manager
Dear Maksatmyrat ,Thank you for your review and for choosing La Suite Dubai! We're delighted to hear that you had an awesome experience overall. Your satisfaction is our priority, and we look forward to welcoming you back soon.Sincerely,Georges S. FarhatCluster General Manager
Dear Zaynal,Thank you for your positive review of La Suite Dubai! We're thrilled you enjoyed your stay and our team's hospitality. Looking forward to welcoming you back soon.Sincerely,Georges S. FarhatCluster General Manager
Dear Anor,Thank you for your positive review of La Suite Dubai! We're thrilled you enjoyed your stay and our team's hospitality. Looking forward to welcoming you back soon.Sincerely,Georges S. FarhatCluster General Manager
Response from Georges S. Farhat Cluster General Manager La Suite on 29 Apr 2024
Dear Ivan,Thank you for your kind words about our staff and gym facilities! We're delighted to hear that you had a great experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay.
10/10 Excellent
Kevon
18 Apr 2024
Kevon
Stayed 1 night in Apr 2024
Response from La Suite Dubai on 11 May 2024
Dear Kevon ,Thank you for your positive review of La Suite Dubai! We're thrilled you enjoyed your stay and our team's hospitality. Looking forward to welcoming you back soon.Sincerely,Georges S. FarhatCluster General Manager
8/10 Good
Farid
17 Apr 2024
Farid
Stayed 3 nights in Apr 2024
Response from La Suite Dubai on 11 May 2024
Dear Farid ,Thank you for your positive review of La Suite Dubai! We're thrilled you enjoyed your stay and our team's hospitality. Looking forward to welcoming you back soon.Sincerely,Georges S. FarhatCluster General Manager
The place a great! The location is not that great.
baiqiao
Stayed 3 nights in Apr 2024
Response from Georges S. Farhat Cluster General Manager La Suite on 29 Apr 2024
Dear baiqiao,Thank you for your feedback! We're delighted to hear that you enjoyed your overall experience at our hotel. We take note of your comments about the location and will continue to work on enhancing all aspects of our guests' experiences.We hope to have the opportunity to welcome you back and provide an even better stay in the future.
excelent stay ,clean room,good food,staff very healpful and friendly,good location ,very nice room veiw.
Shaymaa
Stayed 3 nights in Apr 2024
Response from La Suite Dubai on 16 Apr 2024
Dear Shaymaa,Thank you for sharing your excellent experience at La Suite Hotel Apartments! We are thrilled to hear that you had a clean room, enjoyed the good food, and found our staff very helpful and friendly. Our convenient location and the nice view from your room added to your positive experience.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay at La Suite Hotel Apartments.Sincerely,Georges S. FarhatCluster General Manager
10/10 Excellent
Joanne
Travelled with partner
3 Apr 2024
Liked: Amenities
We loved our recent stay here at La Suites, we had a sea view facing very roomy suite with everything we needed for a weeks stay. The staff were lovely, helpful and friendly. Many options available for breakfast, although the coffee machine kept breaking down the staff would happily make a fresh one from their brewing station. It was ideally situated to the Internet City Metro enabling us to explore Dubai but taxis were just as easy to get from the hotel itself. Will definitely return to Dubai but would probably stay nearer the beach next time to appreciate the quieter side of Dubai.
Joanne
Stayed 7 nights in Mar 2024
Response from La Suite Dubai on 4 Apr 2024
Thank you for taking the time to share your experience at La Suites Dubai. We are thrilled to hear that you loved your recent stay in our spacious sea view suite and that our staff made your stay memorable with their lovely, helpful, and friendly service.We're delighted that you enjoyed the breakfast options, and we apologize for any inconvenience caused by the occasional coffee machine breakdown. We appreciate your understanding, and our team is always ready to brew a fresh cup from our brewing station to ensure you have a great start to your day.It's wonderful to hear that our location near the Internet City Metro and the easy accessibility to taxis added convenience to your stay, allowing you to explore Dubai effortlessly.We value your feedback about staying nearer to the beach next time for a quieter experience. We would be delighted to welcome you back and assist in finding the perfect location to meet your preferences.Once again, thank you for choosing La Suites Dubai, and we look forward to hosting you again for another fantastic stay in the future.
2/10 Terrible
Ikmanjot, Surrey
2 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
Ikmanjot
Stayed 4 nights in Mar 2024
Response from La Suite Dubai on 5 Apr 2024
Dear Ikmanjot ,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
It was a nice stay, and we will definitely come back to stay in an apartment in a few months
Abdul
Stayed 5 nights in Jan 2024
Response from La Suite Dubai on 4 Apr 2024
Thank you for letting us know about your pleasant stay, and we look forward to welcoming you back to La Suite Dubai Hotel & Apartments for your upcoming visit in a few months. If there's anything specific you would like to arrange for your next stay, please don't hesitate to reach out. We're here to ensure you have another wonderful experience with us.
Excellent staff, huge front room, kitchen and bathrooms!
Joshua
Stayed 4 nights in Feb 2024
Response from La Suite Dubai on 4 Apr 2024
Thank you for your positive feedback about our excellent staff and the spacious front room, kitchen, and bathrooms at La Suite Dubai Hotel & Apartments. We're thrilled that you enjoyed these aspects during your stay. If there's anything else you loved or any suggestions you have for us to make your next stay even better, please feel free to share. We look forward to welcoming you back soon!
The hotel is very central and the sea view out towards the Palm is very impressive.
Marilet
Stayed 3 nights in Mar 2024
Response from La Suite Dubai on 4 Apr 2024
Thank you for sharing your feedback about the hotel's central location and impressive sea view towards the Palm. We're delighted that you enjoyed these aspects during your stay. If there's anything else you loved or any suggestions you have for us to make your next stay even better, please feel free to share. We look forward to welcoming you back soon!
Dear Thomas,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Dear Mauricio G,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,Georges S. FarhatCluster General Manager
Dear Savino,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,Georges S. FarhatCluster General Manager
10/10 Excellent
Sejuti
Travelled with family
12 Mar 2024
Liked: Amenities
Our 8 day stay at La Suite was great. Staff and service were excellent.
Sejuti
Stayed 8 nights in Mar 2024
Response from La Suite Dubai on 13 Mar 2024
Dear Sejuti, Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,Georges S. FarhatCluster General Manager
10/10 Excellent
Asif
Travelled with family, Travelled with family and small children, Travelled with group
Dear Asif,Thank you for taking the time to share your feedback.We value your opinion, and we're sorry to hear that your experience was not up to your expectations.We are committed to making our guests' experiences better and appreciate your insights.Sincerely,Georges S. FarhatCluster General Manager
Excellent hospitality and an amazing hotel, we will be back for sure.
Shout to 'Don' for the wonderful hospitality, he is for sure one of the reasons why we will back
KAMLESH
Stayed 3 nights in Feb 2024
Response from La Suite Dubai on 1 Mar 2024
Dear KAMLESH,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,Georges S. FarhatCluster General Manager
8/10 Good
Ishtiaq
Travelled with partner
25 Feb 2024
Disliked: Amenities
Average hotel
Ishtiaq
Stayed 2 nights in Feb 2024
Response from La Suite Dubai on 25 Feb 2024
Dear ishtiaq ,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,Georges S. FarhatCluster General Manager
I arrived at the hotel earlier than expected and the front desk agent, I believe his name starts with a “D” he went above and beyond to get me a room, as the rooms were booked and he made sure I got a room. My experience was amazing, the friendly staff and cleanliness was amazing. I would definitely go back and recommend my friends to stay here. Amazing!
Cordell
Stayed 4 nights in Feb 2024
Response from La Suite Dubai on 19 Feb 2024
Dear Cordell,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,Georges S. FarhatCluster General Manager
10/10 Excellent
Abdullah
17 Feb 2024
Abdullah
Stayed 5 nights in Feb 2024
Response from La Suite Dubai on 25 Mar 2024
Dear Abdullah,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,Georges S. FarhatCluster General Manager
8/10 Good
Antoine
14 Feb 2024
Liked: Property conditions & facilities
Antoine
Stayed 14 nights in Jan 2024
Response from La Suite Dubai on 25 Mar 2024
Dear Antoine,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,Georges S. FarhatCluster General Manager
No restaurant or supermarked or any shop around the Hotel
You should always take a taxi.
Forozan Karimian
Stayed 4 nights in Feb 2024
Response from La Suite Dubai on 14 Feb 2024
Dear Forozan Karimian,Thank you for your kind review following your recent visit to our hotel.We have two restaurants located on the ground floor, one restaurant on the 7th floor, as well as a supermarket and coffee shop within the hotel premises.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,Georges S. FarhatCluster General Manager
Best hotel I’ve ever been to, highly recommend! Staff was so cooperative, cleaners will clean rooms everyday
sukhmandeep
Stayed 7 nights in Feb 2024
Response from La Suite Dubai on 11 Feb 2024
Dear sukhmandeep,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,Georges S. FarhatCluster General Manager
Dear Antony,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
10/10 Excellent
Yunga Amboh epse Tatntse
19 Jan 2024
Yunga Amboh epse Tatntse
Stayed 6 nights in Jan 2024
Response from La Suite on 20 Jan 2024
Dear Yunga Amboh epse Tatntse,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
All was good. The staff is very friendly. The apartment was spacious and has everything you would need.
Definitely recommended
Hanin
Stayed 2 nights in Jan 2024
Response from La Suite on 13 Jan 2024
Dear Hanin,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
Dear Donna,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
Dear Marwan Alassil,Thank you for choosing La Suite Hotel for your stay! We're thrilled to hear that you had a great experience, and we look forward to welcoming you back on your next visit. If you have any specific preferences or requests for your next stay, feel free to let us know, and we'll do our best to make your return even more enjoyable. Sincerely, La Suites Dubai
8/10 Good
Tom
Travelled with family
2 Jan 2024
Liked: Staff & service
Room 44:
The wardrobe doors in the twin room are too stiff and require handles to be fitted so they can be opened properly.
A cockroach was found on the curtain in the double room, so the apartment may need to be treated by pest control.
Overall, the apartment is comfortable and clean but may require a slight refurb in areas that look a bit worn.
Tom
Stayed 7 nights in Dec 2023
Response from La Suite Dubai on 6 Jan 2024
Dear Tom Chalmers,Thank you for choosing La Suite Hotel, and we appreciate your detailed feedback regarding your recent stay.We're pleased to hear that you found the apartment comfortable and clean.However, we sincerely apologize for the inconvenience you faced with the wardrobe doors and the presence of a cockroach.Your comments are taken seriously, and we will address these issues promptly.Please know that we are committed to providing a comfortable and enjoyable experience for our guests, and we hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely ,
10/10 Excellent
Hassan
31 Dec 2023
Hassan
Stayed 7 nights in Dec 2023
Response from La Suite Dubai on 2 Jan 2024
Dear Hassan,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
Rooms are incredible - we had the 2 room suite with sea view and the views were gorgeous. The rooms were big. The staff is incredible - best I have seen. Complementary Water bottles, Tea Coffee, Dishwasher, washer. Did early check in. Good Shower. The grocery store downstairs is awesome and very reasonable - shopped there to make our own breakfast. The lobby helped finding taxi whenever one was not waiting outside. Great beds. They have breakfast buffet that I did not try as it was pricey. They have an Indian lunch restaurant next door too. Only issue was the construction outside hotel area and lack of any shops/restaurants in walking distance.
Percy
Stayed 1 night in Dec 2023
Response from La Suite Dubai on 26 Dec 2023
Dear Percy,Thank you for your kind words and glowing review! We are thrilled to learn that your experience in the 2-room suite with a sea view was incredible, offering gorgeous views and spacious rooms. Your appreciation for our staff, complimentary amenities, early check-in, and assistance from the lobby is truly valued.We're pleased that you found the convenience of the grocery store downstairs and the nearby Indian lunch restaurant to your liking. However, we sincerely apologize for any inconvenience caused by the construction outside the hotel area and the limited availability of nearby shops and restaurants.Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another fantastic stay.Best regards,
8/10 Good
Srikanth
24 Dec 2023
Liked: Cleanliness, staff & service, amenities
Wasa good hotel
Srikanth
Stayed 2 nights in Dec 2023
Response from La Suite Dubai on 27 Dec 2023
Dear Mr Srikanth ,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our hotel to be good. We look forward to welcoming you back for another excellent stay.Sincerely,La Suite Dubai
Housekeeping, staff and the desk were all amazing and very friendly. The night manager at the desk personally made me coffee at 7am because the cafe in the lobby wouldn’t open until 8.
The building is a bit older, but kept in good condition. The views from higher levels are great!
The location is isolated though, so if you do not have easy access to good stores or restaurants outside of the ones in the building. Would be better to stay with your own vehicle to move around if you are a tourist to Dubai.
Verified traveller
Stayed 5 nights in Dec 2023
Response from La Suite Dubai on 22 Dec 2023
Dear Anonymous,Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience during your stay.It's wonderful to know that our housekeeping staff and desk team made a memorable impact on your visit, and we appreciate your kind words about their friendliness and helpfulness. We're also glad to hear that the night manager went above and beyond by personally making you coffee at 7 am.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
Excellent stay - exceeded our expectations. A hidden gem in the Sufouh area! Shoutouts to Daniel, Sumah and Bayou from housekeeping, and Veda from the coffee shop downstairs.
ali
Stayed 5 nights in Dec 2023
Response from La Suite Dubai on 20 Dec 2023
Dear ali,Thank you for your glowing review! We are thrilled to hear that your stay exceeded expectations, and we appreciate you considering us a hidden gem in the Sufouh area.Your shoutouts to Daniel, Sumah, Bayou from housekeeping, and Veda from the coffee shop are heartening. We'll make sure to convey your appreciation to them.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
Dear Ghanshyam Shiyani,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
10/10 Excellent
Yogesh
16 Dec 2023
Yogesh
Stayed 4 nights in Dec 2023
Response from La Suite Dubai on 5 Jan 2024
Dear Yogesh,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
Excellent hotel with the rate i paid. Got an upgrade for the room and had an appartment with a sea side and city view. Staff was excellent and friendly. I would definetly book again in it.
Karam
Stayed 3 nights in Dec 2023
Response from La Suite Dubai on 15 Dec 2023
Dear Karam,Thank you for taking the time to share your positive experience at La Suite Hotel. We're delighted to learn that you had an excellent stay, especially with the room upgrade that provided a sea side and city view. It's wonderful to hear that our staff contributed to your overall satisfaction, providing excellent and friendly service.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
Dear Mojammad,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
Dear Gail Ann,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
Dear Heindrik,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
At the time of checking in, it was not indicated you couldn’t back charge breakfast and incidentals to the room without first paying 1000 Dirhams deposit. Alcohol free hotel also. A little to far from central Dubai
Shane
Stayed 2 nights in Oct 2023
Response from La Suite Dubai on 7 Nov 2023
Dear Shane ,Thank you for your feedback, and we appreciate your comments. We're sorry to hear about the inconvenience you experienced during the check-in process and the deposit requirement for back-charging breakfast and incidentals. Your feedback is valuable, and we'll take this into consideration to ensure that such policies are communicated clearly to guests in the future.Please be aware that La Suite Dubai operates as an alcohol-free hotelWe strive to provide the best possible experience for our guests.Sincerely,La Suite Dubai
6/10 Okay
mohammed fahid
2 Nov 2023
mohammed fahid
Stayed 5 nights in Oct 2023
Response from La Suite Dubai on 4 Nov 2023
Dear mohammed fahid,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
Loves my stay at this place as the friendly staff members made it pleasant and worth while the thing I loved the most was the presence of the in hotel mini market and the sport facilties eg pool squash and tennis court if I only knew about the squash court!
My room of choice was spacious and cozy which overlooked the city I enjoyed gazing out the window early in the morning
Breakfast was OK it's what I needed however what I disliked the most was the over use of artificial air freshener it caused a chronic cough especially at night which messed up my sleep mind you I needed to wake up early for my courses daily at 6 am so I was lacking sleep
for the future this needs to be addressed as some would have actual allergies it's not about flooding the corridors or lobby with it balance and the type used is very crucial
The elevators had a funny smell don't know what was the cause behind it in contrast with the corridors and lobby
The carpet really needs to change or deep cleaned
Arwa
Stayed 6 nights in Oct 2023
Response from La Suite Dubai on 2 Nov 2023
Dear Ms. Arwa,Thank you for taking the time to share your detailed feedback. We are thrilled to hear that you enjoyed your stay, appreciated the friendly staff, and found the in-hotel facilities, such as the mini market and sports amenities, to be a positive aspect.We also appreciate your constructive feedback regarding the artificial air freshener and elevator smell. Your comments are valuable, and we will certainly review our practices to ensure a more comfortable experience for our guests. We apologize for any inconvenience caused.We look forward to the pleasure of welcoming you back to La Suite Dubai for another delightful stay. If there's anything specific you'd like for your next visit, feel free to let us know.Best regards,La Suite Dubai
6/10 Okay
Brian de
Travelled with partner
29 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Brian de
Stayed 17 nights in Oct 2023
Response from La Suite Dubai on 29 Oct 2023
Dear Brian de,Thank you for taking the time to share your feedback.We value your opinion, and we're sorry to hear that your experience was not up to your expectations.We are committed to making our guests' experiences better and appreciate your insights.Sincerely,La Suite Dubai
8/10 Good
George
28 Oct 2023
George
Stayed 7 nights in Oct 2023
Response from La Suite Dubai on 30 Oct 2023
Dear George,Thank you for your kind review following your recent visit to our hotel.We sincerely look forward to the opportunity to welcome you back to La Suite Dubai on a future occasion.Sincerely,La Suite Dubai
6/10 Okay
Michael
23 Oct 2023
Disliked: Amenities
The hotel itself was ok. Nothjng great. Room service and in-hotel store were nice. The Spa however was awful. The lady offered “more relaxing” in my massage if I “had cash” or I could down to the machine to get cash for her. There was no doubting what she meant! This was atrocious behavior for a supposed upscale establishment. Made me very uncomfortable and ruined my stay.
Michael
Stayed 4 nights in Oct 2023
Response from La Suite Dubai on 23 Oct 2023
Dear Michael,We appreciate you taking the time to share your feedback about your stay at our hotel, and we would like to extend our apologies for the unfortunate experience you had during your spa visit. This is indeed not the level of service and professionalism we aim to provide.We take such matters very seriously, and I can assure you that this behavior is not in line with our standards. We will thoroughly investigate this incident to ensure it does not occur in the future and to maintain the quality of our services.We sincerely hope that you would consider staying with us again in the future, as we would like to provide you with a more pleasant and enjoyable experience.Thank you for bringing this matter to our attention.Best regards,La Suite Dubai