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Pullman Dubai Downtown

5.0 star property
Luxury hotel with full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, pool loungers
1 bedroom, premium bedding, down duvets, pillow-top beds
International cuisine
1 bedroom, premium bedding, down duvets, pillow-top beds
View from room
Located in central Dubai, Pullman Dubai Downtown offers eco-certified luxury near Dubai Fountain and Burj Khalifa. Dine at Couqley French Brasserie or enjoy a Thai massage at Wellbeings Spa. Helpful staff and prime location are consistently praised by visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is HK$1,333
HK$1,675 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 517 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed (Burj Khalifa View)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 657 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

8.2 out of 10
Very good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 689 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Al Abraj Street with Marasi Drive, Dubai, 0000

What's nearby

  • Dubai Opera - 13 min walk - 1.2 km
  • Burj Khalifa - 16 min walk - 1.4 km
  • Dubai Mall - 18 min walk - 1.5 km
  • Dubai Fountain - 2 min drive - 1.4 km
  • Dubai Aquarium & Underwater Zoo - 3 min drive - 3.0 km

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 21 min drive

Restaurants

  • ‪FireLake Grill House - ‬4 min walk
  • ‪Sah El Nom - ‬2 min walk
  • ‪Soul Kitchen - ‬7 min walk
  • ‪Loona Dubai - ‬7 min walk
  • ‪Basta! - ‬5 min walk

About this property

Pullman Dubai Downtown

Luxury family-friendly hotel near Dubai Fountain
Burj Khalifa and Dubai Mall are located near Pullman Dubai Downtown, which provides a poolside bar, a free daily manager's reception and a terrace. Indulge in a Swedish massage, a manicure/pedicure and a body wrap at Wellbeings Spa, the on-site spa. The on-site restaurant, Couqley French Brasserie, features international cuisine. Enjoy the health club, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and a round-trip airport shuttle (surcharge)
  • An electric car charging station, supervised childcare (surcharge) and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 340 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Rainfall showers, designer toiletries and bidets
  • 40-inch LED TVs with premium channels
  • Wardrobes/cupboards, eco-friendly cleaning products and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Steigenberger Hotel Business Bay Dubai
Steigenberger Business Bay Dubai
Steigenberger Business
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Dubai Downtown?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on 30 Nov 2025 start from HK$1,332.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Dubai Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Dubai Downtown?

Self-parking and valet parking are free at this property.

What time is check-in at Pullman Dubai Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of AED 200 (subject to availability).

What time is check-out at Pullman Dubai Downtown?

Checkout is at noon. Late checkout is available for AED 200 (subject to availability).

Does Pullman Dubai Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 250 per vehicle applies.

Where is Pullman Dubai Downtown located?

This family-friendly Dubai hotel is located in the business district, within a 15-minute walk of Dubai Water Canal and Dubai Fountain. Burj Khalifa and Dubai Mall are also within 2 miles (3 km). Dubai Trolley Station 3 Tram Station is 7 minutes by foot and Dubai Trolley Station 2 Tram Station is 10 minutes.

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Reviews

Pullman Dubai Downtown Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 685 out of 1002 reviews
Rating 8 - Good. 187 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

Reviews

10/10 Excellent

Senka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room big and comfortable with great views
Stayed 3 nights in Oct 2025

10/10 Excellent

Nyasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it best place to stay in Dubai
Stayed 6 nights in Sep 2025

10/10 Excellent

Madina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were amazing and kind. We enjoyed our stay.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is very good and the hotel staff is very friendly
Stayed 9 nights in Jul 2025

10/10 Excellent

Antonio Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 7 nights in Oct 2025

10/10 Excellent

ali

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Mariam

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend! The pool is great and staff are so lovely
Stayed 2 nights in Aug 2025

10/10 Excellent

Jadillys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice, the employees are friendly, the breakfast buffet is good and the dinner is delicious
Stayed 9 nights in Jul 2025

10/10 Excellent

Fady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff is super nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Faaititi Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly especially Andrew that helped with our luggage on our arrival and departure. Will definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Faiza Arif Nurali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Cynthia at the front desk was exceptional
Stayed 5 nights in Jul 2025

10/10 Excellent

Samer

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and great room size for family of 4 (Superior Suite)
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with an excellent bakery on premises.
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic
Stayed 3 nights in Jul 2025

10/10 Excellent

Victoria Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay, staff were very kind helpful and friendly
Stayed 6 nights in Apr 2025

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Bisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, delicious food and lovely views.
Stayed 4 nights in Mar 2025

10/10 Excellent

Martine

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Good location, nice breakfast. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience during my stay at the Pullman Dubai Downtown in Dubai. The service, comfort, and overall atmosphere made it a memorable visit
Stayed 8 nights in May 2025

10/10 Excellent

Yuleismy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean and amazing service. We also enjoyed the pool and the views.
Stayed 8 nights in May 2025

8/10 Good

Biant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, great location-very close to the Burj Khalifa and Dubai Mall. The rooftop restaurant and pool deck are very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and friendly staff.
Stayed 7 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Staff & service, amenities, property conditions & facilities
I really appreciated how close the hotel is to Dubai Mall—such a convenient location. The customer service was excellent, and the rooms were clean. Overall, a great stay!
Stayed 7 nights in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Onan

Liked: Cleanliness, amenities
very nicd
Stayed 6 nights in Jul 2025