4/5 不錯
Chiaming
2021年12月12日
讚好：整潔度、員工與服務、設施服務和住宿狀況及設施
Overall, the experience was not bad, but nothing really stood out. The hard products are superficially beautiful, but neither classy nor exquisite. For example, the handles of the wardrobe/closet are placed at such an angle that you'd twist your fingers trying to open it. Or the width of the lounge sofa is so narrow that you'd think you're sitting in a business class seat on an airplane. And placing a strange looking speaker in front of the sockets on the desk is totally user-unfriendly. Or the very uncomfortable height of the tables and chairs in the Italian restaurant.
Soft products are equally bland. The breakfast buffet spread was the same on two consecutive days (it's not really a big spread). You'd think they'd at least change two or three hot dishes, but only the vegetables were different.
Service was strange as well. The service isn't bad, but it isn't thoughtful. For example, why would you seat guests adjacent to each other when the restaurant is virtually empty, especially at the time of Covid?
I wonder if the designers or decision makers ever personally experience what they've provided. I think this is the problem with many "pseudo-boutique" hotels that want to ride on the tailwind of Taiwan's tourism boom these days. Sometimes I think the cookie-cutter chain hotels actually disappoint less, because you know what to expect and they deliver consistency.
於 2021 年 12 月住了 2 晚