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杜拜香格里拉的評價

5 out of 5
杜拜香格里拉
Sheikh Zayed Road, P.o. Box 75880, Dubai

評價

9.6

完美

10 分評分，優異；1005 則評價中有 835 則" "
8 分評分，不錯；1005 則評價中有 116 則" "
6 分評分，一般；1005 則評價中有 34 則" "
4 分評分，欠佳；1005 則評價中有 7 則" "
2 分評分，很差；1005 則評價中有 13 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.6/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Jessie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staffs, wonderful services.Breakfast are excellent but I don’t know how much I paid for it. Should be pricy. Dubai is not a cheap city to stay.
於 2024 年 5 月住了 3 晚
Hakan Ozel 於 2024年5月15日的回應
Dear Mr. Jessie, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 不錯

Suki

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is nice and helpful
於 2024 年 2 月住了 5 晚
Hakan Ozel 於 2024年3月5日的回應
Dear Suki, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Kai Man

於 2023 年 6 月住了 3 晚
Hakan Ozel, General Manager 於 2023年6月19日的回應
Dear Kai Man,Many thanks for taking your valuable time to post your 10 out of 10 rating on Expedia following your stay at Shangri-La Dubai. This is sincerely appreciated.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards,

8/10 不錯

Yan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
一切都很满意
酒店的住宿和餐饮非常优秀，地理位置也很方便。
於 2021 年 6 月住了 16 晚
Hakan Ozel 於 2021年7月20日的回應
Dear Yan, Thank you for taking your valuable time to write and share your review on Expedia. We are delighted to learn that you found our hotel and dining excellent and were satisfied with the location of the hotel during your visit. Thank you for your kind remarks, it was indeed our pleasure to take care of you. We look forward to welcoming you back again at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel General Manager

8/10 不錯

Kan Tak Kent

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
雖然交通不是太方便，但有shuttle bus.一日行程預算好仍是可以的。仍然保持香格里拉一贯服務水平，是滿意的。
於 2020 年 1 月住了 2 晚
Hakan Ozel 於 2020年2月9日的回應
Dear Kan Tak Kent, Thank you for taking your precious time share your experience with us on Expedia. We are delighted to note that you enjoyed your stay with us, and it was our pleasure to be at your service. We are looking forward to welcoming you back at Shangri-La Hotel, Dubai in the future. With best regards, Hakan Ozel General Manager

10/10 優異

Aileen

讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk and bellhop service were excellent. Bed was comfortable and breakfast quality was good but I have stayed in other Shangri La with wider variety of food choices.
於 2024 年 5 月住了 2 晚

10/10 優異

Nyoka

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel. Overall, a great experience at Shangri-La
於 2024 年 5 月住了 4 晚

10/10 優異

Hortensia Caridad

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Personal muy atento e instalaciones muy bien
於 2024 年 5 月住了 4 晚

10/10 優異

Arman

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 6 晚

10/10 優異

Dinesh

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely enjoyed our stay at the property. The breakfast was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable.
Hakan Ozel 於 2024年5月21日的回應
Dear Mr. Dinesh, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Hawa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 7 晚
Hakan Ozel 於 2024年5月21日的回應
Dear Ms. Hawa, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

2/10 很差

SHAIFALI (Brampton)

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Service is not good
於 2024 年 5 月住了 2 晚

10/10 優異

Zoltan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location, but the road in front of the hotel is often congested. The property is not new but perfectly maintained and is impeccably clean. Perfect for business stay, also nice for leisure. The key selling point however is the staff. With all capitals: THE STAFF. I have never had such an experience with any staff in any hotel before. From the concierge to the Horizon Club team, everybody provides the highest quality of attention. I am celiac and in need of special diet, and I have never ever been treated with so much attention in any hotel. Shangri La will be my brand to go from now, thank you very much for the fantastic hospitality and experience.
於 2024 年 5 月住了 2 晚
Hakan Ozel 於 2024年5月17日的回應
Dear Mr. Zoltan, Thank you for taking your precious time to write and share your great experience with us on Expedia.We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our warm and hospitable colleagues. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with them, and I am pretty sure that they will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. Yours sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai

8/10 不錯

Evelin Rita

家人同遊
讚好：整潔度和職員與服務
Zimmer klein für 3 erwachsene altmodische Ausstattung Personal sehr freundlich und zuvorkommend
於 2024 年 5 月住了 7 晚
Hakan Ozel 於 2024年5月17日的回應
Dear Ms. Evelin, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Stephanie

讚好：整潔度、職員與服務和住宿狀況
safe, clean, and beautiful we stayed for 4 nights and we had the breakfast package which was well worth it, food was delicious and it was conveniently located near to the metro station. I would definitely stay here again. The staff was welcoming and multilingual which was nice.
於 2024 年 3 月住了 3 晚
Hakan Ozel 於 2024年5月17日的回應
Dear Stephanie, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Tajinder

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 5 月住了 3 晚
Hakan Ozel 於 2024年5月16日的回應
Dear Mr. Tajinder, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 不錯

Bijeta

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel overall was very good, staffs were lovely. However, we booked our hotel for 3 person stay but they offered us 2 person double bed room. They offered us portable small bed for another person but our room was small that due to extra bed there was not enough space so we asked them to take out the bed. So three person had to share the bed together in double bedroom which was not very convenient. Otherwise everything was good. Thank you.
於 2024 年 3 月住了 6 晚
Hakan Ozel 於 2024年5月15日的回應
Dear Bijeta, Thank you very much for taking the time to share your review on Expedia about your stay at Shangri-La Dubai. It is through valuable feedback such as yours that we are able to continuously improve our standards.I do regret that some of our products and services did not meet your expectations during your recent stay. Please do let me know if I can be of any assistance to you and I do hope that we will be able to welcome you back to Shangri-La Dubai in the near future.Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Mark (Oxford)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
A well located hotel with exceptional customer service. A true favourite for both business and leisure whilst in Dubai.
於 2024 年 4 月住了 3 晚
Hakan Ozel 於 2024年5月14日的回應
Dear Mr. Mark, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Sal

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great starting from the service to the rooms
於 2024 年 3 月住了 12 晚
Hakan Ozel 於 2024年5月10日的回應
Dear Mr. Sal, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 不錯

Chisato

讚好：整潔度、職員與服務和住宿狀況
立地は最高です。 周辺のレストラン、薬局はほぼ24時間営業でした。 ドアマンの方もとても愛想がよく、素敵でした。 ミニバーがありませんが利用しませんでした。水がフリーなのか迷ったので一言そえてあると良いと思いました。 お風呂は洗う場所と浸かれる所が別になっており、安心してつかることができました。 流石の高級感でした。
於 2024 年 5 月住了 1 晚
Hakan Ozel 於 2024年5月9日的回應
Dear Mr. Chisato, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Marisol

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 6 晚
Hakan Ozel 於 2024年5月8日的回應
Dear Ms. Marisol, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

kamal (Naccache)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
personnel tres sympa
於 2024 年 5 月住了 3 晚
Hakan Ozel 於 2024年5月8日的回應
Dear Mr. Kamal, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

daryl

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 5 月住了 2 晚
Hakan Ozel 於 2024年5月8日的回應
Dear Mr. Daryl, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Daniel (London)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Hakan Ozel 於 2024年5月7日的回應
Dear Mr. Daniel, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Shaheen (SPRINGVILLE)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff addressed me by name right from the entry, that was a great touch!
於 2024 年 4 月住了 2 晚
Hakan Ozel 於 2024年5月3日的回應
Dear Mr. Shaheen, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Frances (Padstow Heights)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
only stayed 3 nights.not far from airport .not convenient to a train station or a shuttle to malls .We got an upgrade room for a price .Staff were amazing helpful ,friendly .Room was a bit dated but didn’t worry us .Very clean & amazing room staff. Highly recommend for a short stay.
於 2024 年 4 月住了 3 晚
Hakan Ozel 於 2024年5月3日的回應
Dear Mr. Frances, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Ivonne Martinez

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Housekeeping did a wonderful job with amenities and cleaning, definitely I'll come back soon
於 2024 年 4 月住了 6 晚
Hakan Ozel 於 2024年5月1日的回應
Dear Ms. Ivonne Martinez, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 不錯

muzaffar

讚好：整潔度、職員與服務和住宿狀況
Good location, nice staff
於 2024 年 4 月住了 2 晚
Hakan Ozel 於 2024年5月1日的回應
Dear Muzaffar, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Sylvia Boatemaa

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I like staff attitude to making sure we were always ok and ready to help when there was a need. I would like to extend my special thank you to the staff especially these people who made our stay extra nice. Binoy, Yan, Ahmed, Mohamed the door man, chef that prepares the omelette, Sarath. Nazifa , Khadarahm. There was another staff who served Arabian coffee at the foyer ( entrance) who was also very nice always smiling and making sure we were welcomed with a nice cup. I would definitely use your hospitality any time.
於 2024 年 4 月住了 6 晚
Hakan Ozel 於 2024年5月8日的回應
Dear Ms. Sylvia,Many thanks for taking your valuable time to post your review on Expedia and for highly commending the exceptional service of Binoy, Yan, Ahmed, Mohamed, Sarath, Nazhifa, Khodarahm and Abdelhafiz. I will be more than glad to share your feedback with them. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Jelena

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay! Will come back.
於 2024 年 4 月住了 1 晚
Hakan Ozel 於 2024年4月29日的回應
Dear Ms. Jelena, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Christopher (Atlanta)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very quiet. Super helpful staff. View of the Burj Khalifa.
於 2024 年 4 月住了 2 晚
Hakan Ozel 於 2024年4月29日的回應
Dear Mr. Christopher, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Ever

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel didnt offer any vip benefits
於 2024 年 4 月住了 2 晚
Hakan Ozel 於 2024年5月1日的回應
Dear Ever, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are delighted to learn that you were satisfied with our facilities and services.We have taken good note of your feedback regarding the VIP benefits, and please rest assured that such will be addressed with the respective Division Head to review and tackle. We appreciate your comments as it is through valuable feedback such as yours that we are able to continuously improve our standards.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Philippe

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hôtel, bien situé face a Dubaï Mall et Burkina Khalifa ! Accès rapide en taxi mais pas à pied
於 2024 年 4 月住了 5 晚
Hakan Ozel 於 2024年4月29日的回應
Dear Mr. Philippe, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Katherine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación. Un hotel con una vista increíble. No tienes que que pagar una entrada al cload 22. Si te quedas y compras la opción vip tienes acceso a una piscina en el piso 42 que es exclusiva y tiene una vista increíble hacia el Burj Khalifa
於 2024 年 4 月住了 6 晚
Hakan Ozel 於 2024年4月29日的回應
Dear Ms. Katherine,Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Naziat

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Nothing in walking distance, you need taxi to go anywhere. Dubai mall is even 40 min walk.
於 2024 年 4 月住了 3 晚
Hakan Ozel 於 2024年4月29日的回應
Dear Naziat, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Kayley

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here for 6 nights. We got a free room upgrade when we arrived. Immaculately cleaned, and staff were very friendly and helpful. Will definitely stay again
於 2024 年 4 月住了 6 晚
Hakan Ozel 於 2024年4月26日的回應
Dear Ms. Kayley, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Coraima

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was here for my birthday and they made it special! The staff was amazing, and the waiters at Icandy Bar, the late night crew was AMAZING! They made our stay that much more perfect!
於 2024 年 4 月住了 6 晚
Hakan Ozel 於 2024年4月25日的回應
Dear Ms. Coraima, Many thanks for taking your valuable time to post your review on Expedia.Thank you for celebrating your birthday with us. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. We are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Gary

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff and property !!
於 2024 年 4 月住了 2 晚
Hakan Ozel 於 2024年4月25日的回應
Dear Mr. Gary, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 不錯

Moulay Rachid (Montreal)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
👍
於 2024 年 4 月住了 3 晚
Hakan Ozel 於 2024年4月22日的回應
Dear Mr. Moulay Rachid, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Peter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We liked the Club room and the related benefits. The club lounge at this location was not as big as others and the menu offering was smaller. Staff were really friendly and helpful. The location is fairly close to the metro but there isn’t a lot in the immediate area.
於 2024 年 4 月住了 3 晚
Hakan Ozel 於 2024年4月19日的回應
Dear Mr. Peter, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Dimitra

於 2024 年 4 月住了 5 晚
Hakan Ozel 於 2024年5月9日的回應
Dear Mr. Dimitra, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Aisha

家人同遊, 親子同遊
讚好：整潔度和職員與服務
Great staff and awesome service
於 2024 年 3 月住了 6 晚
Hakan Ozel 於 2024年4月17日的回應
Dear Ms. Aisha, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Jenny

親子同遊
We loved the location of this hotel, really close by all the sightseeing and interest points!
於 2024 年 4 月住了 4 晚
Hakan Ozel 於 2024年4月17日的回應
Dear Ms. Jenny, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Remo

讚好：整潔度、職員與服務和住宿狀況
Excellent service but the Dubai Shangri-La
於 2024 年 3 月住了 5 晚
Hakan Ozel 於 2024年4月17日的回應
Dear Remo, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Mohit

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel in great location Fantastic service from Staff in main restaurant during breakfast One bad lunch experience which was rectified promptly
於 2024 年 4 月住了 5 晚
Hakan Ozel 於 2024年4月17日的回應
Dear Mr. Mohit, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Ali

讚好：整潔度、職員與服務、設施服務和住宿狀況
Over all a very pleasant stay.
於 2024 年 4 月住了 4 晚
Hakan Ozel 於 2024年4月17日的回應
Dear Mr. Ali, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Marilyn (dundine)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff, breakfast & room were great. Will book again.
於 2024 年 4 月住了 4 晚
Hakan Ozel 於 2024年4月17日的回應
Dear Ms. Marilyn, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Victoria

I loved this hotel
於 2024 年 4 月住了 7 晚
Hakan Ozel 於 2024年4月17日的回應
Dear Ms. Victoria, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Andre

讚好：整潔度、職員與服務、設施服務和住宿狀況
Superb customer service 👏
於 2024 年 4 月住了 6 晚
Hakan Ozel 於 2024年4月17日的回應
Dear Mr. Andre, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 優異

Manpreet

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a great location, conveniently located , minutes to the Burj Khalifa and the mall.
於 2024 年 4 月住了 3 晚
Hakan Ozel 於 2024年4月17日的回應
Dear Manpreet, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai