Dubuque Family Hotel

"Staff was great. We had an issue with the heat in our room, maintenance arrived at our room as soon as he got to work. He got us a new room, made sure the cleaning staff took care of the room ASAP and went to the front desk to retrieve our new key cards."

"Friendly, relaxed staff and so much family fun at the waterpark. "

"This is one of the best hotels I have ever stayed at. It is not a boutique or high-end facility. But the owners have figured out what is important to their guests and have provided all of the necessities with quality products and care. There were 3 large towels. Lately all of the places I have stayed with 2 of us, there were 2 towels. I use a 2nd one for my hair. I so appreciate this. The hair dryer was the best I have ever had. It is strong, not like the ones in other hotels that take forever to dry anything. The shampoo, body wash and conditioner are lavender and were wonderful. Because of the grab bar and rough surface, I felt safe in the shower. The alarm clock had the correct time, the heater was comfortable on a night that was minus 41 wind chill. There is a microwave, coffee maker, small fridge iron and ironing board. The bed and bedding are very comfortable and the flooring was new vinyl plank. There was cold water available and they are waiting for new furniture but ours was great. They obviously care about their establishment. Great people."

"Staff and room amenities "

"Room was very Nice! Pool and Hot tub excellent! Loaction was perfect! Had view of Mississippi River. Loved the stay!"

"Love the room. The only complaint that I have is that it took forever for the heat to actually warm up when I got to the room it was off and then it took a couple of hours to get it up to 65 even but I still love the room and take a visit to the hot tub, which is really nice and warm, but the bubbles didn’t work but still had a great time."

"Staff was friendly and my room was very clean! Made this uncomfortable trip very comfortable!"

"Wonderful options for relaxation, entertainment and dining. Nice storage in the room. Entire property clean except snow in the parking lot. Good value."