Exterior
Check availability

Reviews of The Dunkirk Motel

2 out of 5
The Dunkirk Motel
310 Lakeshore Dr. W, Dunkirk, NY

Reviews

5.8
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

6.0/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bit dated
The location was good for a last minute night over due to college changes from Covid. Location is a bit older but still comfortable
Stayed 1 night in Aug 2020

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Can't recommend
Disrepair is one thing, but dirtiness is another. Unvacuumed carpet, dirt & bugs in window sills, shower drain didn't work- still 3 inches of water in tub 12 hours later. No coffee maker or fridge in room or "lobby" a/c so noisy we had to shut it off at night to sleep. The mgr is very nice and polite, but the property is so rundown and room so dirty, that I recommend paying twice the price to stay somewhere else.
Stayed 1 night in Jul 2020

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for an overnight trip!
It was clean, quiet, and quite spacious. My daughter and I found the beds to be quite comfortable. Water pressure in the shower was great! The owners were very friendly and helpful.
Stayed 1 night in Jan 2020

2/10 Terrible

Nurse, Florida

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a smelly mess! Feces were in the toilet, the bath tub was painted and the paint was chipping, the few rooms that appeared to be rented out were to creatures that lived there. It was scary and terrible that I couldn’t even stay there. They charged my card for the few days and would not return the money. I’m a traveling nurse and the sudden inconvenience of trying to find another safe place to stay late at night was a bit overwhelming.
Stayed 2 nights in Jan 2020

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

8/10 Good

FrouFrou, Rochester, NY

Business traveller
Liked: Cleanliness, staff & service
The Dunkirk Motel is conveniently located, the price is economical, the rooms are spacious and immaculately clean, and are equipped with fridge, microwave, office space, and flat-screen TV, and parking is available at your door. No breakfast, no coffee machine in the room, but there is a Tim Horton's right sown the street. The hostess is friendly, thoughtful, and helpful. To be honest, the property could use some updating, but for a quick overnight in Fredonia, (the campus is 5 minutes away) it was comfortable, clean, and more than adequate!
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Basic roadside motel, a little run down but clean. Managing couple lovely and helpful.
Stayed 1 night in Aug 2019
Response from Management on 10 Sept 2019
Thank you very much for your honest response, I am sorry that the motel is basic so we will work on that from now onwards. Also, we are glad for being a helpful couple to you. Best of luck on your adventures and we hope you stay with us in the near future!

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Renovation is underway, but it is not ready for customers. The room was ok, but there is only one overhead light; no bedside light made it difficult to read. The air conditioning dripped into the room. The only trash can was placed by staff under the air conditioning...listened to drip drip drip all night. It also leaked on other side of air... I placed a towel on floor to protect the carpet. There was one plastic cup in room. No other amenities. The bathroom in places was filthy...tub was dusty/dirty. They should use only a ready room before it is rented. Until then head to Fredonia for affordability
Stayed 1 night in Jul 2019
Response from The Manager on 6 Aug 2019
Hello, we apologize for any inconveniences that had occurred during your stay. The air conditioning has been fixed and there is no more dripping. In addition, we have placed more plastic cups in the room. However, you were provided with standard amenities such as soap, shampoo, two extra towels, extra washcloths, a floor mat and even a big fridge. I, the manager, personally checked the bathroom with the room service staff and the area was clean in all places because it has been newly renovated. The bathtub has been redone, the sink is new, and the toilet is new. We have placed the trash bin in its proper location since the air conditioner is fixed but there was also a trash bin in the bathroom as well. With that said, we deeply apologize for the inconveniences you had experienced.