The Royal Hotel

3.0 star property
Comfortable spa hotel near uShaka Marine World

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Royal Hotel

Coffee shop
Terrace/patio
Front of property
In-room safe, individually decorated, individually furnished
Coffee shop
Reviews
7.2

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
The price is HK$290
HK$334 total
includes taxes & fees
28 Jun - 29 Jun

Explore the area

Map
267 Smith Street, Durban, KwaZulu-Natal, 4001
  • Popular LocationDurban International Convention Centre15 min walk
  • Popular LocationuShaka Marine World3 min drive
  • Popular LocationDurban Beach4 min drive
  • AirportDurban (DUR-King Shaka Intl.)35 min drive

Most relevant reviews

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Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Twin Room, 2 Single Beds, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Separate bath and shower
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Family Suite, 2 Bedrooms, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
2 bedrooms
Hairdryer
Separate bath and shower
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Executive Suite, 1 Queen Bed, Non Smoking, Harbour View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 646 sq ft
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Harbour View

8/10 Very good

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Separate bath and shower
Private bathroom
  • 323 sq ft
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Durban

The Royal Hotel is located in Durban Central Business District, a neighbourhood in Durban, and is in a shopping district and near the beach. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Durban Beach and Umhlanga Rocks Beach. Durban Natural Science Museum and Durban City Hall are also worth visiting. Discover the area's water adventures with kayaking, snorkelling and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Durban International Convention Centre - 15 min walk
  • uShaka Marine World - 3 min drive
  • Durban Beach - 4 min drive
  • Suncoast Casino and Entertainment World - 4 min drive
  • Moses Mabhida Stadium - 5 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 35 min drive

Restaurants

  • ‪KFC - ‬4 min walk
  • ‪Lords & Legends Sports Cafe - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Thunder Peak Spur - ‬2 min walk
  • ‪McDonald's - ‬4 min walk

About this property

The Royal Hotel

Hotel located in Durban Central Business District
A terrace, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at The Royal Hotel. Treat yourself to spa services, such as a hot stone massage, reflexology or aromatherapy. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • ATM/banking services, a banquet hall and meeting rooms
  • Wedding services, luggage storage and a porter/bellboy
Room features
All 206 individually furnished rooms boast thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (ZAR 60 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: ZAR 185 for adults and ZAR 92.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 185 for adults and from ZAR 92.50 for children
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ZAR 150.00 (one-way), (from 5 to 11 years old)
  • Covered self-parking fee: ZAR 60 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Royal Hotel Durban
Royal Durban
The Royal Hotel Hotel
The Royal Hotel Durban
The Royal Hotel Hotel Durban

Frequently asked questions

Does The Royal Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Royal Hotel?

As of 15 Jun 2024, prices found for a 1-night stay for 2 adults at The Royal Hotel on 28 Jun 2024 start from HK$290.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Hotel?

Self-parking is available for ZAR 60 per day. Limited spots are available.

What time is check-in at The Royal Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Royal Hotel?

Checkout is at 11 AM.

Does The Royal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 450 per vehicle applies.

Where is The Royal Hotel located?

Located in Durban Central Business District, this spa hotel is steps away from Durban Art Gallery, Farewell Square and Durban City Hall. Durban Natural Science Museum and Playhouse are just steps away.

The Royal Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 57 out of 230 reviews" "
Rating 8 - Good. 75 out of 230 reviews" "
Rating 6 - Okay. 55 out of 230 reviews" "
Rating 4 - Poor. 20 out of 230 reviews" "
Rating 2 - Terrible. 23 out of 230 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

William

Liked: Cleanliness, staff & service
The staff was incredible. The breakfast and dinner buffets were very good with lots of options. Biggest issue is that even though it is a non-smoking hotel there is cigarette, cigar, and pot smells coming from the rooms vents even though the circulation is off. I even switched rooms because of the smell into my room, but it really didn't matter even though it was on a different floor from my original room. Thankfully my second room had a window that could open and I was able to keep the room aired out, but it still smelled of smoke. In other hotels the people who smoke in rooms are fined and removed from the hotel. Also, having the exhaust fans pulling air out of the rooms would keep it from circulating through the vent system because my vents were definitely not on. Even bought a fan at Clicks to help cool the room down for comfortable sleeping.
Stayed 8 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Gottfried, West Vancouver

Stayed 2 nights in Apr 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Maud

Liked: Staff & service, property conditions & facilities
Hood
Stayed 1 night in Jan 2024

8/10 Good

Russell

Stayed 1 night in Dec 2023

10/10 Excellent

Mildred Nomvana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Isaac

Stayed 2 nights in Oct 2023

2/10 Terrible

Ferdinand

Stayed 1 night in Aug 2023

8/10 Good

Pearl

Stayed 1 night in Aug 2023