Reception

Reviews of H2 Hotel Düsseldorf Seestern

H2 Hotel Düsseldorf Seestern
Emanuel-Luetze-Strasse 4, Düsseldorf

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 291 reviews" "
Rating 8 - Good. 102 out of 291 reviews" "
Rating 6 - Okay. 18 out of 291 reviews" "
Rating 4 - Poor. 1 out of 291 reviews" "
Rating 2 - Terrible. 2 out of 291 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a quad room and was great value for money
Stayed 3 nights in Apr 2024
Response from Fabienne Lennert on 28 Apr 2024
Dear Travis,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

6/10 Okay

Santiago

Stayed 2 nights in Jan 2024
Response from Fabienne Lennert on 9 Feb 2024
Lieber Santiago,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Dadjar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very new and clean.
Stayed 3 nights in Jan 2024
Response from Fabienne Lennert on 5 Feb 2024
Dear Dadjar,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goid breakfast
Good breakfast comfortable room. Good transport links
Stayed 3 nights in Jan 2024
Response from Fabienne Lennert on 27 Jan 2024
Dear Peter,Thank you for the great review and lovely words about your stay in our hotel in Düsseldorf!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

8/10 Good

M

Stayed 1 night in Jan 2024
Response from Fabienne Lennert on 26 Jan 2024
Lieber Gast, vielen Dank für die super Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Aljoori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Fabienne Lennert on 16 Jan 2024
Liebe Aljoori,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Fabienne Lennert on 11 Jan 2024
Lieber Jonathan,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

8/10 Good

JORGE, Dublin

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fabienne Lennert on 29 Dec 2023
Lieber Jorge,vielen Dank für die super Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Guner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay
The room was very comfortable and very clean. This hotel is located 10 minutes drive to centrum Düsseldorf. I used the parking lot nearby for free. Breakfast was nice. I liked here overall.
Stayed 1 night in Dec 2023
Response from Fabienne Lennert on 28 Dec 2023
Dear Guner,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Christine

Stayed 1 night in Dec 2023
Response from Fabienne Lennert on 16 Jan 2024
Liebe Christine,ein ganz herzliches Dankeschön an Sie für Ihre schöne Bewertung. Wir freuen uns, dass Sie bei uns zufrieden waren. Hoffentlich führen Ihre Wege Sie recht bald wieder nach Kassel und in unser Haus. Bis dahin wünschen wir Ihnen alles Gute. Herzliche Grüße,Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel But Outside Parking No Good!
Great Hotel, no issues except if you dont want to pay 20 eur for in garage parking, good luck finding any parking outside the hotel or in the entire area.. trust me It is close to the metro tram station Seestern. Breakfast Buffet is great! If you dont live in Germany, owning car or renting, then you dont have to worry
Stayed 1 night in Dec 2023
Response from Fabienne Lennert on 25 Dec 2023
Dear Michael,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels TeamFabienne Lennert - Online Reputation Manager West

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Fabienne Lennert on 11 Dec 2023
Liebe Aida,es ist wirklich toll zu lesen, dass unser Team Ihnen einen gelungenen Aufenthalt bereiten konnte und Sie sich bei uns im Hause wohlgefühlt haben. Unser Team sagt "Danke" für dieses tolle Lob, welches uns motiviert unseren eingeschlagenen Weg weiterzugehen. Gerne verwöhnen wir Sie bei Ihrem nächsten Besuch erneut in unserem Haus – Wir freuen uns auf Sie! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value...very clean...great breakfast
Stayed 5 nights in Nov 2023
Response from Anika Müller - Online Reputation Manager on 20 Nov 2023
Dear Chris, thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Best regards, Your H-Hotels Team,

10/10 Excellent

DAVE

Stayed 1 night in Nov 2023
Response from Fabienne Lennert on 14 Nov 2023
Lieber Dave,herzlichen Dank, dass Sie unser Gast waren und im Anschluss an Ihren Besuch, diese Bewertung geschrieben haben. Wunderbar, wenn Sie einen sehr angenehmen Aufenthalt hatten und Ihre Zeit genießen konnten. Wir würden uns sehr freuen, wenn wir Sie wieder von uns überzeugen dürfen und hoffen auf ein baldiges Wiedersehen!Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Fabienne Lennert on 6 Nov 2023
Lieber Mohamed,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

kay, browns summit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the hotel does not have fitness.
Stayed 2 nights in Oct 2023
Response from Fabienne Lennert on 17 Oct 2023
Dear Kay, thank you very much for the fantastic review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon! With warm regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West

4/10 Poor

Soenke

Liked: Cleanliness
Disliked: Property conditions & facilities
Visited for an exhibition so pricing was exorbitant for what the hotel was. At 180 Euros a night not having bedside tables to rest a drink or your phone on, a safe or even a bottle of water or kettle in the room is poor. The safe issue became more of a problem when room service left the room open after having cleaned the room leaving belongings easily accessable for anybody passing by the room for the entire day. Hotel restaurant was very very basic and they didn't even have fries to go with their burgers. All in all if you just need a bed and a shower for the night, totally fine when cost is non exhibition pricing. If you want to use the hotel during an exhibition, just be aware that there is no table in your room so you can't sit properly to write reports or similar. Just felt a little ripped-off for what it was.
Stayed 2 nights in Oct 2023
Response from Fabienne Lennert on 11 Oct 2023
Dear Soenke,Thank you very much for your review of your stay and your honest words. Only guests who take the time to share their 'experiences' with us can bring about improvements in our hotels. We are very sorry that you were not able to fully enjoy your stay at our hotel due to the events listed. However, we would also have been pleased if you had communicated your suggestions and comments directly to the hotel reception in order to be able to resolve your points of criticism during your stay. Our team is always available to all our guests to ensure an all-round pleasant stay.We hope that we will have the opportunity to delight you once again and wish you a wonderful time until then.With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Will

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very modern, clean and great quality for the price. Onsite underground parking was very convenient!
Stayed 1 night in Oct 2023
Response from Fabienne Lennert on 9 Oct 2023
Dear Will,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Fabienne Lennert on 27 Sept 2023
Lieber Gast,wir danken Ihnen von Herzen, uns hinsichtlich Ihrer Aufenthaltserfahrungen so hervorragend bewertet zu haben. Toll, dass Ihre Zeit in unserem Hause wunderbar war und Sie super Eindrücke mit nach Hause nehmen konnten. Gern möchten wir Ihren nächsten Besuch genauso erholsam werden lassen und hoffen auf ein baldiges Wiedersehen.Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Koichi

Stayed 1 night in Sep 2023
Response from Fabienne Lennert on 22 Sept 2023
Lieber Koichi,klasse und ganz, ganz lieben Dank für die 10 Punkte. Es macht uns stolz und richtig glücklich, dass wir Sie überzeugt haben. Natürlich nehmen wir Sie gern beim Wort und sagen auch: Seien Sie sehr gern wieder einmal unser Gast. Bis dahin senden wir viele Grüße aus Düsseldorf,Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

SJ Thai Trunk

Stayed 1 night in Sep 2023
Response from Fabienne Lennert on 18 Sept 2023
Lieber Thai Trunk,tausend Dank für die fantastische Bewertung Ihres gelungenen Aufenthaltes in unserem komfortablen Hause. Es war uns eine Ehre, Ihr Gastgeber gewesen zu sein und Ihren Vorstellungen vollständig entsprochen zu haben. Schon heute freuen wir uns auf Ihren nächsten Besuch, wo wir Sie erneut begeistern möchten.Beste Grüße,Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Yunior, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 16 nights in Aug 2023
Response from Fabienne Lennert on 7 Sept 2023
Dear Yunior,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Johannes

Business traveller
Worked out perfect for us
Stayed 1 night in Aug 2023
Response from Fabienne Lennert on 4 Sept 2023
Dear Johannes,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Fabienne Lennert on 29 Aug 2023
Lieber Gast, vielen Dank für die super Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not quite fit for purpose
Not a great hotel for business despite being located in a business area. The rooms are fine but the only work space is a 60cm round table. Totally impractical. Very strange given the location
Stayed 17 nights in Jul 2023
Response from M. Steinegger - Online Reputation Assistent West on 16 Aug 2023
Dear guest,Thanks a lot for being our guest and for sharing your impressions with us and our future guests. Yourfeedback is very helpful for us to improve our service constantly. We hope to welcome you very soonin our hotel.Kind regards from DüsseldorfYour Team of H-Hotels

10/10 Excellent

Marcin

Stayed 1 night in Jul 2023
Response from Fabienne Lennert on 3 Aug 2023
Lieber Marcin,prima, dass unser Hotel für Sie der richtige Ausgangspunkt war und Sie mit Ihrem Aufenthalt zufrieden waren. Gern sind wir auch das nächste Mal wieder für Sie da und hoffen auf ein baldiges Wiedersehen.Herzliche Grüße,Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

8/10 Good

Alina

Stayed 4 nights in Jun 2023
Response from Fabienne Lennert on 8 Jul 2023
Liebe Alina,vielen Dank für die super Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for single travelers. Great for all. Great breakfast! Convenient location
Response from Fabienne Lennert on 3 Jul 2023
Dear Kara,thank you so much for choosing us for your visit to Düsseldorf. We are so glad that we could be a part of your wonderful experience. We are happy to hear that our h-hotels properties are your top choice during your travels and thank you for recommending us!Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
H2 in Seestern is great.
Very clean and eco-friendly hotel. Friendly staff, fantastic buffet breakfast with many items to choose from. Location is ideal for the many corporate locations around the property.
Stayed 3 nights in Jun 2023
Response from Fabienne Lennert on 26 Jun 2023
Dear Michael,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

6/10 Okay

PENG

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The reception is terrible. The location is far from center.
Stayed 1 night in Jun 2023
Response from M. Steinegger - online Reputation Assistent West on 18 Jun 2023
Dear guest, Thank you for rating us, likely we would like to apologize for your experience. We are very sorry for what happened during your stayt and would like to apologize regarding this experience. Westill hope you enjoyed your stay with us and we get a second chance to convince you of our hotel.Best regards from DüsseldorfYour Team of H-Hotels

10/10 Excellent

Enrique, Windsor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
New hotel - excelente restaurant- clean rooms - pricy
Stayed 3 nights in Jun 2023
Response from M. Steinegger - online Reputation Assistent West on 18 Jun 2023
Dear Enrique,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to seeyou again very soon. GreetingsYour Team of H-Hotels

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Fabienne Lennert on 5 Jun 2023
Lieber Rafal,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cafeteria for breakfast
Stayed 3 nights in May 2023
Response from Fabienne Lennert on 16 May 2023
Dear Jack, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in Düsseldorf!Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

6/10 Okay

dong ha, Seoul

Liked: Cleanliness, property conditions & facilities
Not any one drinking water in the room
Stayed 2 nights in May 2023
Response from Fabienne Lennert on 15 May 2023
Dear Dong ha,Thanks a lot for being our guest and for sharing your impressions with us and our future guests. Your feedback is very helpful for us to improve our service constantly. We hope to welcome you very soon in our hotel.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

6/10 Okay

dong ha, Seoul

Liked: Cleanliness
Room rate is high but No drinking water in the room
Stayed 1 night in May 2023
Response from Fabienne Lennert on 11 May 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay.Nevertheless, we are very sorry that we could not completely inspire you.Please let us know the next time, if something is wrong - please contact us! We are 24 hours for our guests in order to meet or resolve any wishes or deficiencies immediately.Your feedback is very helpful to help you and our future guests to have an unforgettable stay.We hope that you will give us the opportunity to convince you of our H2 Hotel. Greetings from Düsseldorf, Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

8/10 Good

Carolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and property are new and modern but there’s nothing around here and the on-site food (breakfast, dinner) was just okay. Not convenient for public transit - last stop on the one 1 U-banh and there’s was a Rheinbahn strike so we had to Uber/taxi (~20€ to the central areas and to Messe).
Stayed 3 nights in Mar 2023
Response from M. Steinegger - online Reputation Assistent West on 26 Mar 2023
Dear Carolyn,Thank you very much for taking the time to review our Hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. We are sorry to hear that not everything during your stay was to your fullest satisfaction. We hope to get the chance to convince you next time of our high standards.Best regards, Your Team of H-Hotels

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property I would go back
Stayed 3 nights in Mar 2023
Response from M. Steinegger - online Reputation Assistent West on 23 Mar 2023
Dear Pablo,thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards, Your Team of H-Hotels

8/10 Good

Nicolas Cole

Stayed 2 nights in Feb 2023
Response from Fabienne on 4 Mar 2023
Dear Mr. Cole,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regardsYour H-Hotels TeamFabienne Lennert - Online Reputation Manager West

10/10 Excellent

P

Stayed 2 nights in Feb 2023
Response from Fabienne on 3 Mar 2023
Lieber Gast,wir danken Ihnen, dass Sie unser Gast waren und uns im Anschluss so positiv bewertet haben. Wir freuen uns schon heute auf ein baldiges Wiedersehen. Herzliche GrüßeIhr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really nice hotel, staff pleasant and helpful - only short walk to tram
Stayed 2 nights in Feb 2023
Response from Fabienne on 28 Feb 2023
Dear Keith,Thank you very much for your positive review! We are very happy that you enjoyed your stay with us and that our team was able to afford you a pleasant and memorable stay. We are looking forward to welcoming you back soon. Kind regardsYour H-Hotels TeamFabienne Lennert - Online Reputation Manager West

10/10 Excellent

Jetesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good. Rooms are big. Staff is very nice. Also very close to the airport even by bus which is also a plus
Stayed 1 night in Feb 2023
Response from Fabienne on 16 Feb 2023
Dear Jetesha,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regardsYour H-Hotels TeamFabienne Lennert - Online Reputation Manager West

10/10 Excellent

Gabor

Stayed 2 nights in Jan 2023
Response from Fabienne on 1 Feb 2023
Lieber Gast, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

akira

Stayed 2 nights in Jan 2023
Response from Fabienne on 25 Jan 2023
Liebe Akira,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for the money
Stayed 1 night in Jan 2023
Response from Fabienne on 16 Jan 2023
Dear Jan,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regardsYour H-Hotels TeamFabienne Lennert - Online Reputation Manager West

6/10 Okay

Steven

Stayed 1 night in Jan 2023
Response from Fabienne on 12 Jan 2023
Lieber Steven,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

8/10 Good

Merel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, opportunity to have breakfast, diner and lunch there.
Stayed 1 night in Dec 2022
Response from Fabienne on 13 Dec 2022
Dear Merel,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regardsYour H-Hotels TeamFabienne Lennert - Online Reputation Manager West

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022
Response from Fabienne on 23 Nov 2022
Lieber Gast, wow - was für ein großartiges Feedback zu Ihrem letzten Aufenthalt. Wir sind sehr stolz, Sie als unseren Gast zählen zu dürfen und können ein Wiedersehen im schönen Düsseldorf kaum erwarten.Mit herzlichen Grüßen Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

8/10 Good

JATIN

Stayed 3 nights in Nov 2022
Response from Fabienne Lennert on 17 Apr 2024
Lieber Jatin,vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Chinmay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay at this property. Will recommend 💯
Response from Fabienne on 9 Nov 2022
Dear Chinmay,Thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Kind regardsYour H-Hotels TeamFabienne Lennert - Online Reputation Manager West

8/10 Good

BASEM

Stayed 6 nights in Oct 2022
Response from Fabienne on 31 Oct 2022
Lieber Basem,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West