The Wellem, part of The Unbound Collection by Hyatt, brings art and culture to downtown Düsseldorf. Explore the on-site gallery, relax at the café, or dine at four distinct restaurants. Multilingual staff assist with dry cleaning and laundry for a seamless stay.
Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 49 for adults and from EUR 20 for children
Secured self-parking fee: EUR 50 per day
Valet parking fee: EUR 50 per day
Pet fee: EUR 75 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-11 years old for breakfast.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is The Wellem pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 75 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at The Wellem?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Wellem on 27 May 2026 start from HK$1,615, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Wellem?
Self-parking is available for EUR 50 per day. Valet parking is available for EUR 50 per day.
What time is check-in at The Wellem?
Check-in start time: 3 PM; check-in end time: 5 AM.
What time is check-out at The Wellem?
Checkout is at noon.
Where is The Wellem located?
Located in Düsseldorf Old Town, this hotel is within a 5-minute walk of Rhine Promenade, Konigsallee and Düsseldorf Christmas Market. Marina Düsseldorf and University of Duesseldorf are also within 3 mi (5 km). Heinrich-Heine-Allee U-Bahn is only a 5-minute walk and Tonhalle-Ehrenhof U-Bahn is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent quality on all things - the people are all top notch service, the accommodations, restaurant and lounge…and
Well located within Altstadt just a short walk to the riverfront boardwalk.
We stayed at The Wellem for two nights in their Junior Suite and had a wonderful experience!
Beautiful property, spacious accommodation and attentive staff. I’d definitely recommend staying here if you’re planning a trip to Düsseldorf.
The only thing I found missing for this otherwise exceptional hotel is that they don’t provide shower gel which is weird given the other amenities they provide, so be sure to carry one!
Took my family of four with 4 young kids to this hotel and loved it. The location is in the heart of the city but the hotel offers a great place to get away from the busy streets. If you are looking to stay in the Altstadt this is the place to be.
The hotel is quite good for anyone looking for both self catering and in room service. Hotel is clean despite language barrier the staff are quite friendly and very helpful.
Will definitely be staying there again
As expected, the hotel was very clean and quiet. I was pleasantly surprised with the front desk, staff and they accommodated a few minor request.well done!
The rooms were beautiful as was the whole hotel. Very serene and beautiful, great breakfast. Stafff was very attentive and helped me with several things. Would love to stay again
The room was not the type we had chosen. It was a studio for people who stay longer and have other requirements.
It did not meet our expections.
But everything was clean and ok. Hand towels were missing.
Eduard Dubbers
Stayed 1 night in Jan 2025
Verified
10/10 Excellent
Peter
30 Oct 2025
Liked: Cleanliness, staff & service, amenities
Nice personal, fast check in, but a bit tricky to find the reception