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"Almost everything includes nuts on their menu. If your family member has tree nut allergies you wont be able to dine here. The shower cabin is a bit small. I kept accidently hitting the water mixing valve and shutting it off. First hotel where fridge wasn't stocked with anything. No water, no beer etc. Hated the elevator. It appears like there is only two elevators for the entire complex. One services floors 1-4, the other 1-5. Both are very slow because guests take them to the pool area, which means waiting significantly longer in the lobby. The restaurant staff also uses this elevator to move food to the guest rooms. I would have expected them to use service elevators instead. "

"We were called by reception at 6pm the day of check-in and told we had to be there within the next hour or so because they were closing reception. This was not clear in the booking info, so be aware they close early. The hotel itself is in a peaceful area, the breakfast was excellent, and the property is centrally located and you can easily walk to the central promenade, which is nice. However, the apartment we stayed in, despite looking new and nice on first glance, seemed to be missing basic amenities like a hair dryer and sufficient soap for the guests. In addition, the sofa bed wasn't made when we arrived and we had to do it ourselves - not the end of the world, but for the price we paid it was rather disappointing, considering this was done in every other place we stayed in Poland. We stayed in several spa town hotels in the area, and personally I wouldn't come back to this one. It's nice enough, but there are others in the area which I feel give more value for money and have more professional, accommodating staff."

"Great price for what you get. Overall excellent. "

"5 stars for all staff, absolutely excellent service, nothing was a problem!!! We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "

"Wspaniałe miejsce "

"Great location. Big and comfortable room. Helpful owner. "

"Staff friendly. Hotel is quite old which is part of charm but could do with some updating. Would stay again."

"Perfect Breakfast. Thank you."