I’ve stayed in houses with hosts that communicate much better. This home is run by a service. I asked days before departing whether there were towels and a hair dryer so I knew what to pack. It wasn’t listed in the app. No response. Fortunately they had both in the house but please just answer people so they know what to bring. Also service/cleaning fee for 3 days was $600. They only clean once (which is fine if you do it right but my cleaning service only charges $200 to clean a bigger house and they do an awesome job). We got there and there was hair and dust all over the wood floors. That had not been cleaned properly. I have a photo from the time of arrival in case the property owner is interested in seeing how their cleaning service performs. It’s a big house so I get that it won’t be perfect, but hair and dust means you didn’t bother to vacuum or mop the kitchen. You can’t ask people to start the dishwasher and pull off sheets ‘to help your staff’ if you’re charging that much and don’t start with a really clean house upon arrival.
In the kitchen: pans, utensils and plates are in good shape and there’s plenty, however no oil, napkins or seasonings like all other homes I’ve stayed in. There was one very small roll of paper towels. No one wants to buy and carry that stuff back. So we ate out almost the entire time with the exception of breakfast.
They do offer kayaks in the shed but they were covered with dirt and spider/webs and since I didn’t feel like cleaning on vacation, we passed on that. As far as activities, there was a pool table which was nice but no games, card decks or puzzles for rainy days like I’ve seen at other VRBO properties.
For $1000+/night for 5 people, guess I expected more. The one saving grace for them was that the day we arrived someone with a new cell number started communicating with us and he was more responsive by text but y’all should have started with that!