“We arrived at the townhouse and the bed sheets on every bed were stained and had hair on them. The floors had garbage on the floor. The bathroom curtains had mold and the toilets were dirty. We didn’t take towels since it was listed on there but the ones they had were dirty we had to go buy some. One of the bed was broken and the freezer didn’t work either I communicated all of this to the host and received to no respond. ”
“We arrived at the townhouse and the bed sheets on every bed were stained and had hair on them. The floors had garbage on the floor. The bathroom curtains had mold and the toilets were dirty. We didn’t take towels since it was listed on there but the ones they had were dirty we had to go buy some. One of the bed was broken and the freezer didn’t work either I communicated all of this to the host and received to no respond. ”
“George was great to respond to questions, I would definitely stay at the location again. Everything went smooth with the arrival and the departure. Our visit was great and worry free. ”
“George was great to respond to questions, I would definitely stay at the location again. Everything went smooth with the arrival and the departure. Our visit was great and worry free. ”
“The property was amazing! The house gave me warm memories of my grandparents. Bed was extremely comfortable, we slept great. Definitely want to come back!”
“The property was amazing! The house gave me warm memories of my grandparents. Bed was extremely comfortable, we slept great. Definitely want to come back!”
“The apartment was very clean and had charm. It says in the listing 4 people can stay. Technically that is true because you can add ottomans to the couch to make it a sort of bed. We just went and bought an air mattress instead. Also the mattress in the bedroom dips towards the middle. The location is good and I loved that the apartment was pet friendly. ”
“The apartment was very clean and had charm. It says in the listing 4 people can stay. Technically that is true because you can add ottomans to the couch to make it a sort of bed. We just went and bought an air mattress instead. Also the mattress in the bedroom dips towards the middle. The location is good and I loved that the apartment was pet friendly. ”
“Great apartment in a friendly and quiet neighborhood. The property is just as described and well appointed if you want to cook meals in. The bed is super comfortable. The host responds quickly to any questions or requests. Check I. And check out are smooth and easy. Would highly recommend this property!”
“Great apartment in a friendly and quiet neighborhood. The property is just as described and well appointed if you want to cook meals in. The bed is super comfortable. The host responds quickly to any questions or requests. Check I. And check out are smooth and easy. Would highly recommend this property!”
“The property is beautifully decorated with plenty of room for everyone. The outdoor space is nice, a little noisy outside, but we still were able to enjoy our time outside.”
“The property is beautifully decorated with plenty of room for everyone. The outdoor space is nice, a little noisy outside, but we still were able to enjoy our time outside.”
“A great apartment in a great area, close to Tower Grove park and lots of St. Louis activities! I live in the St. Louis area and had an extended stay here through my house renovations. Highly recommended for both short and longer stays!”
“A great apartment in a great area, close to Tower Grove park and lots of St. Louis activities! I live in the St. Louis area and had an extended stay here through my house renovations. Highly recommended for both short and longer stays!”
“Not a bad place to stay, but it had a few downsides . Being right by the front door means you’ll hear people coming in/out regularly. The parking garage was pretty tight quarters, so caution to those with a large vehicle. The TV was finicky, but with some patience and prayers you’ll get to watch what you want. Lastly, the bed was uncomfortable and the pillows a joke. Bring your own pillow.Now for the good: it was a great location. Nice and clean. The fridge was mighty spacious in case you need……
“Not a bad place to stay, but it had a few downsides . Being right by the front door means you’ll hear people coming in/out regularly. The parking garage was pretty tight quarters, so caution to those with a large vehicle. The TV was finicky, but with some patience and prayers you’ll get to watch what you want. Lastly, the bed was uncomfortable and the pillows a joke. Bring your own pillow.Now for the good: it was a great location. Nice and clean. The fridge was mighty spacious in case you need……
“The location was great. It is a well maintained and cleaned unit in an old building. Everything went well.
I tend to worry about old pipes so the Brita filter in the fridge was a great extra to ease my.
The bed was a firm memory foam that was a great change compared to the too soft mattresses that are more common.”
“The location was great. It is a well maintained and cleaned unit in an old building. Everything went well.
I tend to worry about old pipes so the Brita filter in the fridge was a great extra to ease my.
The bed was a firm memory foam that was a great change compared to the too soft mattresses that are more common.”
“Good location. Parking garage is underground. You have to back out of it. The mattress needs to be replaced. The sheets need to be replaced with cotton. The lamps in the bedroom didn’t work. We couldn’t adjust the radiators, and it was too warm. They repainted the tile in the bathroom, and it looked like a child had done it. ”
“Good location. Parking garage is underground. You have to back out of it. The mattress needs to be replaced. The sheets need to be replaced with cotton. The lamps in the bedroom didn’t work. We couldn’t adjust the radiators, and it was too warm. They repainted the tile in the bathroom, and it looked like a child had done it. ”
"Drury might not be a luxury hotel, but it is the most generous and responsible hotel I have ever stayed with. This hotel really complies its aim to create happy customers. In my view, they do it much better than those 4-star and 5-star hotels.
Drury offers not only free hot breakfast, but also simple hot dinner (though they called it “snack”). Good coffee is provided at lobby all day. No resort fee. Over night parking is the only extra charge. The parking lot conveniently located to an attached building and is safe.
The location is perfect and safe. It locates just next to the aquarium.
Staff are friendly and very helpful and they do know how to comply the hotel’s policy (to create happy customers).
Our AC in room was out of order at 5AM during hot summer. We were waken up by the heat. We called the front desk, but at that time, they can only sent a big fan up to the room for us, as the maintenance staff would only be available at 8:00.
When we checked out, the front desk knew our experience, and told us that they would return what we had paid. They returned the room and parking charges, as well as the deposit right after we checked out. We were impressed with how the hotel's frontline staff handled this issue.
We will definitely choose to stay with Drury Hotels. This is the most generous and responsible hotel we ever experienced. They truly care about their customers."
"I arrived at the front desk of the hotel I booked. There was a broadcast but no one was there to greet me. I had been waiting for a long time but no one was there to check me in."