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Reviews of Rodeway Inn & Suites

2 out of 5
Rodeway Inn & Suites
735 Central Drive, East Dublin, GA

Reviews

6.8
Rating 10 - Excellent. 24 out of 93 reviews" "
Rating 8 - Good. 25 out of 93 reviews" "
Rating 6 - Okay. 19 out of 93 reviews" "
Rating 4 - Poor. 10 out of 93 reviews" "
Rating 2 - Terrible. 15 out of 93 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. I LOVED the shower head. It's the first time I'd seen one like that. The internet connection was excellent according to my teen son lol.
Stayed 2 nights in Jan 2024

6/10 Okay

David

Stayed 1 night in Jan 2024

2/10 Terrible

Arie

Travelled with partner
Disliked: Staff & service
They said check out time is at 12pm both on their booking site and location they quickly made me check out at 10:30 am. They was very rude when checking in. Aslo when explaining to them that their check time was at 12pm. They quickly told me that I have to check out at 10:30am
Stayed 1 night in Nov 2023

8/10 Good

deborah

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Jessice

Stayed 3 nights in Oct 2023

2/10 Terrible

Randall Eric

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cigarettes burns on bed linen
Shit on the toilette seat
Stayed 1 night in Sep 2023

4/10 Poor

Lela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was good, allowed early check in and people were friendly however didn't listen to instructions/requests. I asked for extra towels but had to go get them myself every day, told them 3 people were staying not 2 so needed 3 sets of towels. Found a dead cockroach and ear wig in the room, bathroom needs to be redone as the whole faucet fixture was loose and hard to shut off or turn on, either a pill/candy/? on the floor that the dog found, dirty wash clothe behind the bathroom door, burn holes in the sheets and no room service for 3 days saying due to the dog when I specifically told them I don't leave him in the room, goes with me each day.
Response from Dave on 12 Sept 2023
Dear Lela,Thank you for taking the time and write a review regarding your recent stay at Rodeway Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Hope to see you again soon !!

4/10 Poor

Lisa

Disliked: Property conditions & facilities
This properly was outdated and needs a total renovation. All carpet needs to be replaced due to unsanitary material.
Response from Dave on 12 Sept 2023
Dear Lisa,On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Peter

Motel was okay. Area around it has nothing to offer.
Stayed 1 night in Jul 2023
Response from Dave on 12 Sept 2023
Dear Peter,Thank you for Taking time and write a review regarding your recent stay at Rodeway Inn and Suites.We hope to see you soon again !!

4/10 Poor

Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One night stay
The check in and out people were very nice. The room's bathroom was dirty and the sink top not cleaned, microwave plate looked like something was spilled on it and dried in. The beds were clean and comfortable. I tried to upload photos to show but this site would not do it!
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Zachary

Stayed 1 night in May 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great for sleeping
Stayed 1 night in May 2023

2/10 Terrible

Ernest

Disliked: Cleanliness, property conditions & facilities
Disappointing
Stayed 1 night in May 2023
Response from Dave on 16 May 2023
Thank you for sharing your feedback about your experience at Rodeway Inn and Suites We apologize if you felt our business practices were deceptive and that we did not meet your expectations. We take your concerns seriously and would appreciate more specific details about the issues you encountered. Our goal is to provide a trustworthy and enjoyable stay for all our guests. We value your feedback and will use it to improve our services. Thank you for bringing this to our attention.

4/10 Poor

Kayla

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Kayla

Disliked: Cleanliness, amenities, property conditions & facilities

2/10 Terrible

Marsha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Apr 2023

8/10 Good

Robert

Stayed 1 night in Apr 2023

8/10 Good

Jordy

Is good
Stayed 1 night in Mar 2023

8/10 Good

craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Melissa

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was cheap, I guess you get what you pay for. It had roaches BAD
Stayed 1 night in Feb 2023

10/10 Excellent

Kimberly

Liked: Staff & service, amenities, property conditions & facilities
Good customer service the lady was very nice
Stayed 1 night in Jan 2023

2/10 Terrible

Rainey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was clean, served it's purpose, almost. We stayed the night, woke up the next morning to get our showers, there was no hot water. If the hot water would've worked, we would've been completely satisfied with our stay.
Response from Dave on 18 Jan 2023
Dear,Rainey I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,N.DaveGM

6/10 Okay

ryan

Liked: Staff & service
Stayed 2 nights in Nov 2022

4/10 Poor

Shannon

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel staff didn’t clean the showers which had hair on the wall or vacuum the room which had trash on the floor and house keepers left there open soda bottles in the room after cleaning
Stayed 1 night in Oct 2022

8/10 Good

Barry

Stayed 1 night in Oct 2022

8/10 Good

cynthia

Stayed 1 night in Sep 2022
Response from Dave on 27 Oct 2022
Dear Cynthia Thank you for taking the time and give us good rating ! We hope to see you again soon!Sincerely,N.DaveGMRodeway Inn & Suites478-277-9161

8/10 Good

Davina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff & decent for the $
Stayed 3 nights in Jul 2022
Response from Dave on 3 Aug 2022
Dear Davina , Thank you for Great review and comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Hank

Travelled with group
Disliked: Amenities, property conditions & facilities
Water continuously leaked from bath spout. No breakfast was served
Stayed 1 night in Jul 2022

8/10 Good

Sylvia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There was nothing i disliked, i had a good sleep and shower.
Stayed 1 night in Jul 2022
Response from Dave on 19 Jul 2022
Dear Sylvia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nothing fancy, but clean. Okay for a quick one night's rest. We couldn't stay in the original room they gave us because it smelled like they were covering up marijuana odor. We realize it wasn't the hotel's fault. When we addressed the issue, the lady at the front desk was apologetic & quickly got us another room. She put us in a handicap room, which was no big deal. We did like the fact that the room had vinal flooring rather than carpet (cleaner). The bed was comfortable & was lower, which would be good for those who may have a hard time getting in & out of beds. The bathroom was spacious & had a titled mirror at sink, which is perfect for those in wheelchairs. The shower had a handlebar, however, it was a bathtub rather than a walk in. It was fine for us since we're not disabled, but thought this review may help someone else.
Stayed 1 night in Jul 2022
Response from Dave on 19 Jul 2022
Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Savannah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here Two Nights to Visit my Husband who is in prison down there. Service was rude and There was vomit in the room upon arrival as well as i was never given a room key my entire stay. It was a major inconvenience the entire time, and i was given an attitude every time i needed to get back into my room. Was Never Given an accommodation for the issues .
Stayed 2 nights in Jun 2022

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Overall the best hotel I could have stayed at.
Stayed 2 nights in May 2022
Response from Dave on 19 Jul 2022
Dear Tammy, Thank you for taking the time to complete our online survey regarding your stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

LLOYD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
can't beat it.
it was a nice stay, friendly service with a big smile.
Stayed 1 night in May 2022
Response from Dave on 31 May 2022
Dear Lloyd , Thank you for Great review and comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family
Just okay
Hotel was old but clean and comfortable. We didn’t have a lot of options so booked this. Comfortable beds, nice shower pressure but didn’t like that I had to ask for more towels because we had 4 people on reservation and 2 towels. Service at front desk was fine
Stayed 1 night in May 2022
Response from Dave on 31 May 2022
Thank you for review and comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

OSEA

Stayed 1 night in Apr 2022
Response from Dave on 9 May 2022
Dear Sir , Thank you for Great review and comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Jeannie

Stayed 1 night in Apr 2022

4/10 Poor

Felix

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I reserved the room online. Upon arriving at the motel, I immediately could see how dirty the outside was in one area. I chose to look the other way and went to check in. Staff was very friendly and accommodating! After getting in my room, I pulled the covers back on the bed like always and discovered hair in the bed. I called the front desk and explained to her the situation and requested a different room. Once in the second room, I proceeded to do the same thing, again I found hair in the bed. After moving to the third room and checking everything out, the room was very clean and accommodating for the one night I stayed there. Even though the staff was great, I don't think I will be staying there again.
Stayed 1 night in Mar 2022
Response from Dave on 1 Apr 2022
Dear Felix, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, N.Dave

10/10 Excellent

LAVONIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The rooms are very clean and even though there were some technical difficulties the staff was very friendly and accommodating.
Stayed 7 nights in Mar 2022
Response from Dave on 1 Apr 2022
Dear Lavonia , Thank you for Great review and comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, N.Dave

10/10 Excellent

latrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hidden gem!!
We were hesitant about coming here after reading some of the reviews. Upon finding the motel which is set back from the highway we pulled into the parking lot which had a few guest outside enjoying the evening breeze and thought "oh boy,the reviews were right". WRONG!!! Everyone greeted us as though we were long time neighbors and had a smile and friendly words of greeting. The desk clerk was AMAZING.He was extremely friendly and helpful. He signed me up for choice rewards and took the time to explain how it works and made sure i got the cheapest rate available to me!! My credit card had been acting funny all day,but he took the time to repeatedly swipe it til it worked. We had traveled all the way from Illinois and was very glad to see that our room was clean,fresh and very comfortable. The beds are soft and the room is spacious.Both the refrigerator and air conditioner are ice cold. The house keeping staff are professional and courteous supplying us with everything we required. This inn is soooo quiet! Especially notable because its off the highway. You don't hear your neighbors or even street traffic. As a plus theres a gas station/convenience store in front and next door is Huggles restaurant that makes thw most heavenly pancakes and waffles that smell like spun sugar! We enjoyed our stay so much we extended our stay for an extra week. Both Macon and Savannah are just and hour and a half drive making for good day trips. Definitely Coming Back!! Thank you Rodeway
Stayed 1 night in Mar 2022
Response from Dave on 1 Apr 2022
Dear Latrice, Thank you for Great review and comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Sincerely N.Dave

8/10 Good

Rich

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Received rhe room we asked for. HC Parking was available right in front of our room.
Stayed 1 night in Feb 2022
Response from Dave on 17 Feb 2022
Dear Deborah, Thank you for Great review and comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

8/10 Good

juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything but Key card Had an issue getting in room everynight except l;ast night tere where i had extended my stay for a day Last three nights had to get someone to open door
Stayed 3 nights in Jan 2022
Response from Dave on 17 Feb 2022
Dear, Juanita, Thank you so much for your review, I would like to apologies for your Inconvenience about key card. I hope to see you soon again ! Sincerely

6/10 Okay

Arthur

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Low price hotel
You get what you pay for Served our purpose
Stayed 1 night in Sep 2021

8/10 Good

TIMOTHY A

Stayed 1 night in Jul 2021
Response from Justin P on 26 Jul 2021
Timothy, thank you very much for taking the time to review our property! We are glad you had a great stay and look forward to hosting you on your next visit to the area.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The lobby was closed and there was no continental breakfast as advertised.
Stayed 1 night in Jul 2021
Response from Thank you Dave on 6 Jul 2021
Thank you for the review ! We appreciate you staying with us and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Staff & service
Enjoyed the room and the rest
Stayed 1 night in Apr 2021
Response from J Patel on 28 Apr 2021
Thank you for taking the time to review us! We are glad you had a great stay and we look forward to seeing you on your next visit!

6/10 Okay

Stacey

A place to rest
Stayed 1 night in Jul 2020
Response from Justin P on 24 Aug 2020
Stacey, thanks for taking the time to give us a review. We hope to see you next time you need to rest in the area.