東爪畦豪華酒店

「市中心 近機場」

「A impeccable boutique hotel in Surabaya. Elegant environment including lobby, hallways and gardens. You can have a spacious and elegant room with a valuable price. Services are perfect too.」

「The stuff are very friendly and helpful, they seems to know you very well! The atmosphere is quite good, we all love the collection and the service. The room is very clean and sweet, however, the hot water was not so hot when we had shower at night, but it became hotter in the morning.」

「位置很好，离mall很近，设施非常好，干净，早餐尚可。 唯一不满的是热水，电热水器，浴缸泡澡后再淋浴水也不热了。」

「It’s a nice hotel to stay!」

「1）員工工作態度散漫，等待登記入住時間須半小時才能拿到房卡。 2）房間隔音太差，晚上能聽到旁邊房間對話」

「房間雖然燒老舊，但是設備完好，乾淨。客房打掃人員在第三天還用毛巾摺了動物放在床上，非常可愛。餐廳人員都很友善，用餐很愉快，餐點也不錯。」

「服務，清潔度都很棒，房間的芒果茶包很好喝，只是泡澡水的味道不是很好，有點黃黃的。」