I got a two room suite for two nights. The room itself was very nice besides the quilt having a very large stain and towels being stained. The gentleman that checked me is is awesome and very professional. However, the women that was working in the morning of july 20th 2025 is the most unprofessional front desk clerk i have ever dealt with. I woke up a little late and called down to tell the front desk that i overslept and asked if we can get a late check out. She immediately had an attitude and told me if housekeeping knocks on my door she will charge me $75. I told her i would be packing up and leaving right now and she just hung up on me.
Kevin
2025 年 7 月入住 2 晚
8/10 还可以
Andrae
2025 年 7 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Good
Andrae
2025 年 7 月入住 3 晚
6/10 一般
Scott,Monroe
商务旅客
2025 年 7 月 17 日
满意:清洁度
Comfortable beds, good amenities. However, shower soap dispenser was empty and several light bulbs were burned out in the bathroom and main room. Several electrical outlets were broken or damaged. Breakfast choices were adequate, but several mornings the coffee dispenser was empty and eggs were cold.
Scott
2025 年 6 月入住 3 晚
8/10 还可以
Chelsey
与配偶出行
2025 年 7 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet, great places to eat, and quick and easy to uber/lyft from hotel
Chelsey
2025 年 7 月入住 1 晚
10/10 超赞
Shai
2025 年 7 月 15 日
满意:服务设施
Comfortable beds and breakfast in the morning can’t go wrong for a good rate
Shai
2025 年 7 月入住 1 晚
8/10 还可以
Jesse
2025 年 7 月 13 日
满意:清洁度
不满意:住宿条件和设施,服务设施
Bed had stains on it.
Jesse
2025 年 7 月入住 2 晚
8/10 还可以
Suzanne
2025 年 7 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Decent hotel for the price. Was only there one night but seemed clean. Breakfast included but not greatest
Suzanne
2025 年 7 月入住 1 晚
10/10 超赞
Shawny
与配偶出行
2025 年 7 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Conveniently located, clean and spacious comfortable room
Shawny
2025 年 7 月入住 1 晚
10/10 超赞
Innam
2025 年 7 月 11 日
满意:住宿条件和设施,服务设施
Very professional, friendly, accommodating staff. Extremely clean and well maintained!
Innam
2025 年 7 月入住 1 晚
10/10 超赞
Shai
2025 年 7 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Shai
2025 年 7 月入住 1 晚
2/10 糟糕
Margaret
与家人出行
2025 年 7 月 8 日
不满意:清洁度、服务设施、住宿条件和设施
This was an experience from hell! If you can imagine a horror hotel- this was it! We didn't stay after we saw the stained sheets with bodily fluids on them and the disgusting smell. The lady at the front desk had an issue with us arriving late with a baby and gave us attitude like we've not seen before.
When she handed us a key to check out another room, a fight of 2 people and a child broke down. They were screaming their lungs out with the curse words on the hallway. My husband asked them to please keep it quiet because our baby is scared and shaking, so the guy followed us to our car screaming at us and calling us an "n..er" word. We're white. What a nightmare!
So far no refund from them. Please do yourself a favor and do not book here!
Margaret
2025 年 6 月入住 1 晚
8/10 还可以
kenneth
2025 年 7 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Perfect stop after getting in late at the airport.. The only thing, the coffee was not hot, everything else was good.
kenneth
2025 年 6 月入住 1 晚
8/10 还可以
Donald
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was modern and very clean but it had a strong bleach odor. Also some of the lights did not work.
Donald
2025 年 6 月入住 1 晚
6/10 一般
Lee,Walnut Creek
与家人出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
My biggest complaint is the coffee is so watered down that we drove to Starbucks for morning coffee. No need to try to save money with weak coffee.
Lee
2025 年 6 月入住 1 晚
4/10 很差
Paul
2025 年 6 月 28 日
不满意:住宿条件和设施,清洁度
Old property that smelled of mildew. Needs renovations. Poor breakfast items. Don't understand the high ratings. Better options in Springfield.
Paul
2025 年 6 月入住 1 晚
10/10 超赞
Maxie,Hartford
2025 年 6 月 26 日
Maxie
2025 年 6 月入住 2 晚
6/10 一般
Aimee
与家人及幼儿出行, 商务旅客
2025 年 6 月 24 日
不满意:清洁度
There was a sock left in the room, alcohol still in the fridge and stains on the sheets!
Aimee
2025 年 6 月入住 1 晚
6/10 一般
Allan
2025 年 6 月 24 日
不满意:服务设施
It was ok.
Allan
2025 年 6 月入住 2 晚
10/10 超赞
George
2025 年 6 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Good customer service
George
2025 年 6 月入住 1 晚
6/10 一般
Carolyn
2025 年 6 月 23 日
满意:清洁度
Reception couldn’t help me with problem. “I’m the only one here. I’ll tell them in the morning.” But it was something to do with the cleanliness of the room. Apparently paying attention to what appeared to be her family was more important.
Carolyn
2025 年 6 月入住 1 晚
6/10 一般
Thomas,Milford
2025 年 6 月 22 日
Thomas
2025 年 6 月入住 1 晚
6/10 一般
Kelly
与家人出行
2025 年 6 月 22 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is in need of some good maintenance. Half the outlets in the room didn’t work, old stains on sheets, and everytime we came back to hotel there was staff out back smoking weed (lobby reeked.) front desk staff was not friendly or professional. We were here for a softball tourney and honestly were too tired to complain after trying to call front desk 3 times with no answer. Would not stay here again.