Christchurch Eastgate Mall Hotels

"Would you like to see more smily and enthusiastic looking staffs "

"Ideal location in the centre of Christchurch. Modern hotel. Nice room. Great view across city from upper floors. Parking rather expensive but paid options close by. Hotel offered a valet parking service at $40. If you arrive early in the days it’s worth it, but of arriving near 4pm then cheaper to use local car parks. Breakfast not included, costs extra $38 each. We found a nice cafe just over the road. "

"Convenient "

"Particularly helpful staff, esp the Manager and desk staff"

"Very modern room. Equipped with stove, microwave, dishwasher, clothes washer and dryer. Staff were very friendly and helpful. Close to central core and 25 minutes to airport. Would stay again!"

"Very clean, modern, great location. "

"Restaurant was excellent. Breakfasts good and dinner also good. Staff were excellent."

"The room was good, but the reception wasn't. I arrived at 2 o'clock, the check-in time, and was informed by the receptionist that my room wasn't ready. "You are welcome to sit there and wait until it's ready." 'Why is it not ready? ' "Because they are still cleaning it." "Why wasn't it cleaned on time?" "Oh, there is a staff shortage. There is a bug going around.' I'm paying $500 a night for this room. I expect better than this." No response, no apology. She didn't care. After about 20 minutes, I was told my room was ready. I had never arrived at a good hotel and was told my room wasn't ready. And I don't usually book a $ 500-a-night hotel! I paid about half that price for the previous hotel, and it was very good. Very disappointed with The Muse!! Although I must say the room was very good. Lovely views!! I also acknowledged the next two receptionists, who, when I told them what had happened, did their best to make up for the first experience. "

"Stayed in the Superior King Studio, loved it! Beautiful room will be staying there again "