Very pleasant experience, great staff in concierge lounge and front desk. Clean room, and quiet.
Maksym
2025 年 7 月入住 2 晚
10/10
Clean room, friendly, helpful staff. Buffet breakfast was great value.
Room service is not available unless requested, but I honestly preferred not having someone in the room when I wasn’t there, I felt more comfortable with asking for anything I needed when I needed it.
Andrew
2025 年 7 月入住 2 晚
8/10
Staff friendly. Taking a bath set off the fire alarm. No herbal tea for room. Bedding scarce.
Valerie
2025 年 7 月入住 2 晚
8/10
I wish we could get maid service daily with fresh towels. Yes you can get fresh at the front desk but its an irritation. Other than that we love the Chateau Lacombe
Alex
2025 年 7 月入住 2 晚
10/10
Beautiful view of river valley.
Mark
2025 年 7 月入住 1 晚
10/10
It was anazing
Arshian
2025 年 7 月入住 1 晚
8/10
Good location for proximity to alot of attractions but in recent years there has been an increase in unhoused patrons in the area which has made the outdoor property and surrounding areas dirty.
Ashley
2025 年 7 月入住 4 晚
4/10
Upon checking in,
Nina
2025 年 7 月入住 2 晚
6/10
Upgrade to concierge level was not worth it. Evening canapés and drinks were okay. But breakfast was poor. Elevators weren’t working properly. Very difficult to get to our “secured” floor from one elevator, the other one took you there without a card. Rooms are dated. Left our car with valet and for some reason one evening it was sitting up front and no one could tell us why. The day time valets were extremely kind and very much the highlight of the entire stay. Housekeeping staff were also very friendly.
Joelle
2025 年 7 月入住 4 晚
4/10
We came here after we got married and paid for “luxury.” In order to be considered luxury and the hotel desperately needs to be updated. It looks like we walked back in to the 2000s. Not worth the $300-$500 a night. You’re better off staying at the Radisson, same exact look & experience.
Emma
2025 年 7 月入住 1 晚
8/10
The staff are amazing. Very professional and attentive. However, I had to request a replacement iron and the internet wasn't working in my room. No stationary, not even a pad of paper and pencil. No directory to local venues. I did like that I wasn't pestered by housekeeping every day and the cafe staff were excellent and friendly, and the food was good.
Virginia
2025 年 7 月入住 3 晚
10/10
We’ve stayed here before. The location is good for us. The staff are awesome!
Linda
2025 年 7 月入住 1 晚
8/10
It did take awhile to check in but was understandable due to a big concert in town. We didn’t love that there was no lights in the room expect for the lamps. The yellow blanket on top of the bed was old and had some holes and stains. Not the usual “hotel bedding” you would expect. We ended up throwing it on the chair and using just the sheets to sleep with. Hotel staff were friendly and the lobby was nice. The bathrooms are pretty outdated but it was okay for just a night stay. Hopefully they can get new blankets in the future…
Isabella
2025 年 7 月入住 1 晚
8/10
Stayed just for one night - but it was nice and clean. Check in took some time but it was a busy weekend in Edmonton!
Anna
2025 年 7 月入住 1 晚
8/10
Rupinder
2025 年 6 月入住 1 晚
6/10
Very old hotel and unkept
Cosmus
2025 年 7 月入住 3 晚
8/10
Would stay again. Good hotel.
Dalton
2025 年 7 月入住 1 晚
10/10
Nice place to stay!
Thomas
2025 年 7 月入住 1 晚
8/10
Value for price paid
Shawn
2025 年 6 月入住 2 晚
2/10
Two small bed for family
Mamush
2025 年 7 月入住 1 晚
8/10
Staff are very helpful.
Gordon
2025 年 7 月入住 1 晚
10/10
Very nice
Gregory
2025 年 6 月入住 3 晚
10/10
The room was big, nice environment and people are friendly.
Md Anwar
2025 年 7 月入住 1 晚
10/10
I heard about the excellent staff before I booked and wow was I ever surprised. The staff are some of the best I’ve ever seen. The lady who served us in the concierge lounge was one of a kind. Some thing minor issues like outdated room. And our shower wasn’t the cleanest. La Ronde was an excellent experience (high price). Overall will be staying again. Thank you for everything