4485 Gateway Blvd NW, Gateway Blvd at Whitemud Drive, Edmonton, AB
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Located in busy suburban area. Must have a car to get anywhere. Limited public transit. 2 restaurants with alternating open hours overlapping in limited time especially at night. Overall the property is in good shape.
Louis
Stayed 3 nights in Apr 2024
Response from Dorin Voicu on 1 May 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
6/10 Okay
Carole
Travelled with family and small children
29 Apr 2024
Extremely loud…. People running through the hallways, domestic took place and music blaring
Carole
Stayed 2 nights in Apr 2024
Response from Dorin Voicu on 29 Apr 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
8/10 Good
Kenneth
Business traveller
26 Apr 2024
Train was unexpected. Service was okay.
Kenneth
Stayed 2 nights in Apr 2024
Response from Dorin Voicu on 26 Apr 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
Staff was very friendly. Property was clean. Easy and quick check in and out. Excellent restaurant on main floor really good food and great staff.
Jacqueline
Stayed 3 nights in Apr 2024
Response from Dorin Voicu on 22 Apr 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
6/10 Okay
Kevin
20 Apr 2024
Liked: Cleanliness
Hotel was good. Little strange getting grief from a security card at 10pm on a Friday night having a normal conversation in the hallway. Apparently quite hours.
Kevin
Stayed 1 night in Apr 2024
Response from Dorin Voicu on 21 Apr 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
6/10 Okay
chintha
Travelled with partner
18 Mar 2024
Liked: Staff & service, amenities
train noise
chintha
Stayed 3 nights in Mar 2024
Response from Dorin Voicu on 18 Mar 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
4/10 Poor
Richard
Travelled with family and small children, Travelled with partner
18 Mar 2024
Disliked: Property conditions & facilities
location right beside active railway line. Runs day and night. Even the floor vibrates when they go by.
Richard
Stayed 2 nights in Mar 2024
Response from Dorin Voicu on 18 Mar 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
10/10 Excellent
Angie
Travelled with partner
18 Mar 2024
Liked: Cleanliness, staff & service, amenities
Our room was pretty slanted. Was like going down hill into the tub.
Beds were clean and comfortable. Evening staff at check in was polite and competent!
Angie
Stayed 1 night in Mar 2024
Response from Dorin Voicu on 19 Mar 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
6/10 Okay
Sherin
Business traveller
16 Mar 2024
Liked: Staff & service
Everything is great except there was a sewage stench in the bathroom.
Sherin
Stayed 1 night in Mar 2024
Response from Dorin Voicu on 16 Mar 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
The are train tracks behind the hotel, we could not sleep at all night with trains pasing throug all night. Property look deteriorated and dirty, not what I would expect for the rate we paid. Carpets were very dirty to the point ghat we have to wear shoes inside the room.
Luis
Stayed 1 night in Feb 2024
Response from Dorin Voicu on 28 Feb 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
Everything was great. The staff at the front desk are super friendly. Lots of parking. Good food. Great toiletries.
If you're a light sleeper, I suggest requesting a room on the side of the hotel that faces the road and not the train tracks.
Michelle
Stayed 2 nights in Feb 2024
Response from Dorin Voicu on 28 Feb 2024
Thank you for the business. Commitment to service and guest satisfaction is our main concern. Have a great day!
10/10 Excellent
jake
20 Feb 2024
jake
Stayed 1 night in Feb 2024
Response from Dorin Voicu on 21 Mar 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
10/10 Excellent
amethyst
Travelled with family, Travelled with family and small children, Travelled with partner
The staff was nice, and the pool was fun with the family. We all had a great time, definitely will be staying here in the future again. Also very lovely people in house keeping, they are so sweet and always very helpful.
amethyst
Stayed 2 nights in Feb 2024
Response from Dorin Voicu on 23 Feb 2024
Thank you for the business. Commitment to service and guest satisfaction is our main concern. Have a great day!
10/10 Excellent
Akashdeep
19 Feb 2024
Akashdeep
Stayed 1 night in Feb 2024
Response from Dorin Voicu on 21 Mar 2024
Thank you for your feedback. Commitment to service and guest satisfaction is our main concern. Have a great day!
Cleanliness was exceptional. Trains pretty noisy as well as the other guests in the hotel creating a social gathering in the middle of the main hallway, letting their kids hit hockey sticks on the wall which we could hear in our room for hours, even past quiet time.
All in all, still happy with our stay.
Kyla
Stayed 2 nights in Feb 2024
Response from Dorin Voicu on 23 Feb 2024
Thank you for the business. Commitment to service and guest satisfaction is our main concern. Have a great day!
Staff friendly, able to grab meals right at the hotel, rooms were very clean and comfortable
Andrew
Stayed 1 night in Feb 2024
Response from Dorin Voicu on 23 Feb 2024
Thank you for the business. Commitment to service and guest satisfaction is our main concern. Have a great day!
8/10 Good
Debbie
Travelled with partner
15 Feb 2024
Showed up with my fiancé in a wheel chair and at check in they upgraded us to a wheelchair accessible room which he found very helpful. Was nice to have breakfast early in morning before an 9am appointment without leaving hotel. Service in morning was very fast. Was a little noisy with a dog barking evening and morning and being off main road in Edmonton but will stay again for the convenience
Debbie
Stayed 1 night in Feb 2024
Response from Dorin Voicu on 15 Feb 2024
Thank you for the business. Commitment to service and guest satisfaction is our main concern. Have a great day!
10/10 Excellent
Linda
4 Feb 2024
Good
Linda
Stayed 4 nights in Jan 2024
Response from Dorin Voicu on 6 Feb 2024
Thank you for the business. Commitment to service and guest satisfaction is our main concern. Have a great day!