Kaltenkirchen Ehrenhain Park Hotels

"Clean room, excellent staff, great location "

"The hotel is always great. The location is perfect and the beds are comfortable. I love the shower, the small mini bar and the amenities. I think this is my favorite little hotel. However, this trip was irritating. I stopped by at 11am to drop my bags. I had a show at 1pm. A security personal stopped me saying the hotel had been reserved and I could not enter. Even to just drop my bag. I asked him if there was somewhere nearby I could leave my items and he said ‘I don’t know’ very rudely. Nowhere in my booking information did it say the hotel was not accessible until 2. I did an online check in, it asked what time I was arriving, I selected 11am and there was nothing mentioned. I luckily had stayed at another hotel in the area the nights before so I took my bags all the back to my former hotel. I would have actually left them there to begin with, had I known. They could have at least offered to tag my bag and take in on to the luggage room when I came by. Or apologized that I could not enter. I was met with hostility. Now, the person that checked me in was kind, the room was still fine. But the way I was treated was not fair. I usually get in before noon, and now I wonder if there will be more instances like this. Due to this, I will probably go to the hotel next door instead. "

"On one side the bed was soft which wasn't good at all and the pillows weren't very nice either. There was no electric kettle."

"Great hotel ! "

"Top quality stay and the breakfast was the best in all. Rooms are clean every day cleaner come and cleaning. Beds are nice shower and toilet clean. Easy in out lift very good fast to get down and up. Evening bar restaurant area very nice and the fast served. "

"Everything was perfect "

"Friendly staff"

"The breakfast was monotonic and not very kids friendly. The televisions were with limited channels in English with no channels for kids in English. Besides this, our stay was wonderful - thank you!"

"This place was great! The room was clean and comfortable, and the location is perfect—very close to the airport, with a bus stop right in front of the hotel. The front desk staff were incredibly nice and helpful"