Toowoomba Eiser Park Hotels

"Efficient and seamless check-in. Room was situated next to neighbouring day care center which was noisy and loud. We had to keep our sliding door shut to reduce noise and couldn't enjoy outdoor seating due to loud noise from machinery in the nearby rooms. Carpark is conveniently situated next to rooms. Everything was clean and spotless."

"Central location so convenient. Check in process was initially a little disappointing as the reception staff person ignored us totally for about 10 minutes while she dealt with another customer. There was no acknowledgment of our presence during this time. While understanding she was busy it would have been courteous to have just acknowledged that we had arrived and that she would be with us soon. Also for the very first time we were expected to provide drivers licence details as well as a credit card. Another staff member, obviously finishing her shift then decided to pleasantly check us in…thank you otherwise we could have been waiting for another significant amount of time. Our unit was basically clean, although the fan blades were very dirty and the external balcony quite mouldy. The bed was comfortable but the fan light did not work and the TV proved difficult/impossible to turn on. The room was dated. Overall our only disappointing booking this trip."

"Very comfortable stay"

"Clean and close to city area"

"Friendly staff, easy check in, cost effective for short stay and close to everything."

"Hospital nearby"

"I stayed 4 nights in the Executive Suite. Once in the suit I noticed the bathroom had not been cleaned, & there were hairs and cut fingernail by the sink as well as liquid soap grime and hairs on the bathtub. Both tables in the living area were dirty & rubbish had not been taken out. Addressing this with the manager Craig, who was rude, telling me the cleaning staff had gone home & would not be back until tomorrow. I had to ask for some cleaning spray & cloth so I could clean the filthy bathroom. The next day, the housekeeping staff did come by to check out the situation and did what cleaning was necessary. She did take it upon herself to apologize for the manager who cared less. To the manager, perhaps you should take a page out of the housekeeping staff as to how to treat a guest. Would not stay again. "

"Staff we very nice and helpful"

"The room was perfect "