6/10 一般
Phillip
与家人出行
2024年05月27日
满意:员工和服务
不满意:住宿条件和设施
Our room was falling apart. The laminate floors were buckled up from what looked like water damage. The bathtub faucet was loose as well as one of the sinks. Asked housekeeping for toilet paper..never came. We ended up taking it from the housekeeping cart in the hall down from our room. The door frame was damaged like someone broke in..did not feel safe. I was not impressed by the breakfast.
The plus side was the service at the Sky Lounge. Jessy and Micah did an excellent job with customer service. They both made our stay there enjoyable. If it weren't for them i would have rated our stay a 1 star. Thank you Jessy and Micah for the wonderful service.
Phillip
2024 年 5 月入住 5 晚