Baños de Agua Santa El Refugio Spa Garden Hotels

"Staff was wonderful. Very helpful scheduling taxis and tours. Location was wonderful. Just outside of city next to river. House is clean and well kept. Breakfast very good. I would certainly stay again "

"Hotel Luna Volcán is more than a place to stay—it’s an experience that stays with you. Waking up to the majestic view, surrounded by nature and complete tranquility, felt truly magical. Every corner of the hotel is filled with warmth, beauty, and intention. The staff made us feel genuinely cared for, not just as guests but as family. The rooms were cozy and inviting, the food was delicious, and the peaceful energy of the property allowed us to truly disconnect and recharge. Leaving was hard, and returning is already a must. A truly unforgettable stay."

"This place is in the heart of Banos, next to the main cathedral, close to everything, with a view of the town, and mountains around it. The place is well kept, creatively remodeled, and had very helpful staff. You will have noise from all the activity outside but the patio doors do block much of the sound when closed. If you're very sensitive to sound you might want to be further from the town center. If you want all the shops and restaurants nearby, this is the place. "

"Everything was wonderful I will definitely recommend Everything is great and is very convenient because is close to everything."

"This is one of the most beautiful properties I've ever stayed at. Every feature and design details were very thoughtful and luxurious. The extensive grounds were well maintained. The pool and spa was the highlight. It was just breathtaking how beautiful it was! Our room was very clean and comfortable. We dined at the hotel both nights that we were there and we had great meals. The view from the restaurant was phenomenal. The staff was fantastic and attentive. I highly recommend Samari resort! "

"Hotel es so nice and cute, very central location. Rooms are very clean, rooftop breakfast is so nice. Personal is so attentive :)"

"Soy mexicana y la impresión que me dejó este acogedor lugar fue maravillosa. El personal fue extremadamente amable y el hotel estaba impecablemente limpio y bien organizado. Lo recomiendo sinceramente."

"My car almost broke down trying to get to the hotel there is no parking you have to work around the neighbors schedule to park the “breakfast” was just eggs and bread… no tv and the water was a little bit above room temperature also no ac or fan or heat lol"