Shillong Elephant Falls Hotels

"Horrific experience. My entire trip was ruined because of one night's stay at Woodstock. There is no hot water here and the water is incredibly dirty, I fell sick the next day and was sick for my entire trip after this horrible hotel. Absolute garbage in every way, which is consistent with all Polo Tower properties. Terrible company and terrible location. Disgraceful Service in every way. "

"Clean and perfect rooms, excellent service, great location"

"Staff and room "

"It was a satisfactory stay. The room was reasonably large. Food in the restaurant was good."

"My friend and I were welcomed the moment we entered the building. The check-in process was pretty fast, and they guided us to the room. Complimentary daily breakfast and breakfast dishes were delicious. There is a restaurant at the top of the building. They provided the menu in each room, which you simply phone to order dishes. They will bring a tray of your order to your room. There is a TV and hundred of free channels in the room. The room and bathroom were clean, and the bed was comfortable....

"Affordable and nice"

"Lovely staff and a good location. "

"An unnecessary amount was asked at the time of check-in which was no where mentioned at the time of booking. There was no water and electricity available in the morning. We were told that electricity is out but the 'aquarium' placed at the counter was ON ALONG WITH THE LIGHTS IN THE ALLEY so basically they are just DECEIVING the customers that electricity is not available while they had DELIBERATELY switched it OFF. Moreover, when you asked/question them, the staff will behave RUDELY AND...

"Clean room, warm staff and value for money. "

"It's a very clean property, spacious rooms with huge windows with views. The staffs are very polite and respectful. The food is also very tasty and that too at a reasonable rate. Overall a great experience and I would definitely recommend this property."

"Room was nice, but service was terrible"

"Clean hotel, with parking, near bazar, small room, hot water"

"This is not a star catagory hotel"

"Every thing "

"It was the most horrible experince, i had travelled with whole pack of family including 78 years old grand parents and 4 years old minor, where i had to remain awake for the whole night since 10.00pm the whole hotel was black out till 7.30 am. It was an amazing experience surviving without electricity. The only light was our mobile flash lights...phewwww!!!!!! The rest i leave it upto your wisdom."