“For our one-night stay in Kandy, this hotel was the perfect base, centrally located and easy to get around from. The staff were friendly and welcoming, and our room was comfortable and well-appointed.
We were also pleased with the variety on offer at both breakfast and dinner buffets, with plenty of options to suit different tastes. Overall, a comfortable and convenient stay in the heart of Kandy.”
“The most beautiful pool and surroundings
Staff was helpful. Amazing views and quiet rooms! Pool bar and food overall were not up to a 5 star hotel, but beautiful surroundings ”
“Wonderful hotel and we had an amazing stay. Very clean and well maintained with absolutely stunning interior and great rooms. The restaurant was excellent with good variety of cuisine from all over the world. Recommend to stay here when in Kandy.”
“Das Serendip Hotel liegt eigentlich traumhaft - aber in the middle of nowhere. Ohne telefonisches Anfordern eines tuktuk geht nichts. Das Personal war sehr freundlich aber wenig geschult. Die Zimmer wurden in den vier Tagen (von zwölf gebuchten) nicht einmal gemacht. Expedia sollte darauf hinweisen dass es ein prima geignetes Hotel ist für einen stop over in Kandy aber als Standorthotel eher ungeignet.”
“We stayed for three nights. Absolutely amazing hotel. Staff were amazing and specially we need to mention our butler, Sakunthala and she was great and made our stay extremely memorable and special. Food was amazing too. We wanted to see Kandy perahara and the general manager immediately contacted the manager from queens hotel Kandy, who got us excellent seats to watch the perahara. Staff were so friendly and made our trip truly enjoyable.”
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