"Staff were incredibly helpful warm and welcoming.
The views were amazing from our room; from welcome area and pool area. Definitely recommend this place. The room was spacious and clean.
Location was 1 km from ella so approx 500 SR to get to town (uphill!) but an easy walk ( downhill ) to get back !!"
"Staff were incredibly helpful warm and welcoming.
The views were amazing from our room; from welcome area and pool area. Definitely recommend this place. The room was spacious and clean.
Location was 1 km from ella so approx 500 SR to get to town (uphill!) but an easy walk ( downhill ) to get back !!"
"I booked and paid for my room in advance. I booked a Deluxe Double with Balcony and breakfast. When I arrived, they didn't know about my booking. My room was obviously already taken but they were not honest about that. I was put into another room with no balcony and told that 'the price does not include breakfast'. After a couple of email exchanges with me providing proof of my 'confirmed' booking, he agreed to include breakfast (but he did not change my room). My 'balcony' was the shared area...
"I booked and paid for my room in advance. I booked a Deluxe Double with Balcony and breakfast. When I arrived, they didn't know about my booking. My room was obviously already taken but they were not honest about that. I was put into another room with no balcony and told that 'the price does not include breakfast'. After a couple of email exchanges with me providing proof of my 'confirmed' booking, he agreed to include breakfast (but he did not change my room). My 'balcony' was the shared area...
"The rooms were spacious and the beds were comfortable and clean. The carpets and bathrooms were not as clean. The showers were unreliable, with low water pressure and unreliable heat. The staff were not hospitable or conscientious and the hotel listings we’re confusing. No food is available from the hotel. Overall the space had a dreary colonial vibe."
"The rooms were spacious and the beds were comfortable and clean. The carpets and bathrooms were not as clean. The showers were unreliable, with low water pressure and unreliable heat. The staff were not hospitable or conscientious and the hotel listings we’re confusing. No food is available from the hotel. Overall the space had a dreary colonial vibe."
"The owner has forecast on the basic requirements of customer satisfaction, which works best. Lovely British style property with excellent customer service."
"The owner has forecast on the basic requirements of customer satisfaction, which works best. Lovely British style property with excellent customer service."
"Usually all hotels/resorts will provide towels inside their bathrooms. The resort does not. Bring your own.
Book villa so that you can enjoy breakfast in the forest."
"Usually all hotels/resorts will provide towels inside their bathrooms. The resort does not. Bring your own.
Book villa so that you can enjoy breakfast in the forest."
"The room was spacious , clean & comfortable & we were very well cared for by Kapil who served us a delicious soup on arrival . We chose to walk to Jetwing St Andrews for breakfast & were treated to probably the best breakfast buffet we’ve ever had ! "
"The room was spacious , clean & comfortable & we were very well cared for by Kapil who served us a delicious soup on arrival . We chose to walk to Jetwing St Andrews for breakfast & were treated to probably the best breakfast buffet we’ve ever had ! "
"Foods are okay.
Damaged/torn bedding and towels, dust came from the ceiling, used/dirty duvet covers, one bed was broken and kept top of the on the wood, outdated shower room.
Not value for money. "
"Foods are okay.
Damaged/torn bedding and towels, dust came from the ceiling, used/dirty duvet covers, one bed was broken and kept top of the on the wood, outdated shower room.
Not value for money. "
"This place is magical! Truly a stay in the jungle. There’s no road to the cabin so the last part you have to walk on the railway. However the staff were really helpful and carried our suitcases the whole way - so do recommend to pack lightly. The place was amazing and the staff were so kind and helpful. Highly recommend! "
"This place is magical! Truly a stay in the jungle. There’s no road to the cabin so the last part you have to walk on the railway. However the staff were really helpful and carried our suitcases the whole way - so do recommend to pack lightly. The place was amazing and the staff were so kind and helpful. Highly recommend! "
"Friendly and helpful staff. Authentic hill country experience . Close to centre of town. Good breakfast choice. Ask for extra blankets as it's cold at night."
"Friendly and helpful staff. Authentic hill country experience . Close to centre of town. Good breakfast choice. Ask for extra blankets as it's cold at night."
"We had an amazing stay! Very family friendly, lovely room, great view and delicious breakfast. Location is perfect, walkable to the town but far enough to be nice and quiet. "
"We had an amazing stay! Very family friendly, lovely room, great view and delicious breakfast. Location is perfect, walkable to the town but far enough to be nice and quiet. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"This property has beautiful views all around, and you can even see the Ella train passing by from the room. Thanks to its location, the property is wonderfully quiet and peaceful, making it an ideal place for a relaxing stay.
The staff were incredibly accommodating, welcoming, and excellent hosts. We had a wonderful experience and would highly recommend this property to anyone visiting Ella!"
"An excellent new hotel with superb rooms (room 6 for three).
Great heated pool and good value food and drink (swim up bar).
Not an issue for us but you'll need to deal with steps to stay here. As you may expect halfway up a hillside.
Sensational views btw"
"Great hotel, great service. Other reviews mention good food but to me it was just okay. I got the cheapest room and it was perfect I can’t imagine how the other rooms are. Only negative is we didn’t have a mini fridge ."
"Peaceful location a short distance from the busy town centre. Breakfasts and dinner were excellent and large portions. Staff all very friendly and helpful. Laundry service was fast and inexpensive, with a 24 hour turnaround"
"Exceptional Stay with Breathtaking Views and World-Class Hospitality
Heaven Breeze Hotel is truly a gem in Ella. Set at a higher elevation, the hotel offers spectacular mountain views that make the stay feel like a retreat in the clouds, while still being very close to the beautiful and lively town of Ella. Its location is also ideal for exploring nearby attractions, including Little Adam’s Peak and Ravana Ella.
What made our stay especially memorable was the outstanding hospitality. A special thank you to Sachini, who provided truly world-class guest service with warmth, professionalism, and genuine care. The entire staff was friendly, attentive, and always ready to help.
We particularly appreciated the thoughtful breakfast service. The staff asked us the night before what we would prefer for breakfast, and everything was prepared fresh and served right on time.
A beautiful location, stunning views, wonderful staff, and exceptional service—Heaven Breeze Hotel is highly recommended for anyone visiting Ella. We would happily stay here again!"
"Nice hotel but be aware there is an MASSIVE 300 metre hill that is very very steep to get to the entrance. Do not go here if you are old, have bad knees or are not very physically fit.
On top of this, there are 8 floors and no lift, so many many stairs.
This is the only issue we had, other than that a great place to say and dead central in ella."
"Amazing place. Can’t fault a single thing. We stayed in a two bedroom suite and it was amazing. Staffs are very polite and helpful. Always ready to help with a buggy. Spa was amazing in a very scenic set up. Secluded yet just a few mins drive to main city centre. Pool area is nice but the pool is rather small. Breakfast is very good, made to order. Complimentary guided trek to little Adams peak just behind the resort. They gave discount vouchers for Ravana pool club and zip lining but we didn’t have time to try. Overall fully recommend."