Kitchener Elora SkyRider Zipline Hotels

"Clean environment "

"Clean"

"Property is run down. Staff do not seem to understand English much. TV in my room does not function- flashing green lines Room cleaning service did not come to clean despite letting front desk know Coffee at front desk cold, no hot water in thermos Air conditioner in room noisy"

"Very short stay and left at 3:30 am No breakfast "

"Friendly staff and quiet rooms."

"The room was comfortable but it was not cleaned after our first night’s stay. When asked, I was told first that since we had the ‘do not disturb’ sign, they didn’t enter our room however, we removed the sign when we went out at 10. Then I was told that the hotel has a policy of not cleaning the rooms daily. When I asked to see where it states that, I was told that it is not in writing but it’s their hotel policy. I found it very strange and asked to speak to the manager and then the receptionist offered to clean it herself. If that is a hotel policy, I think it is very unhygienic. I also feel that it will be helpful to staff their front desk with more staff because there is always a delay with a lineup at the front."

"Everything was fine)"

"Very quick to respond to inquiries. Well stocked fridge and pantry for self serve continental breakfast in main floor and mini fridge in bedroom. Perfect spot to visit my son at Waterloo, catch a show at St Jacobs playhouse, and visit market. Very spacious room with very comfortable bed, and ceiling fan. "

"Breakfast was great. Rooms were clean and comfortable. Love the pool and hot tub."