Derby Elvaston Castle Hotels

"Really friendly and helpful. I have stayed here before and have always been happy but just before I arrived another driver crashed into me and I was really shaken up. The staff could not have been more helpful. Thank you."

"The staff were welcoming, provided us with a 2nd chair for a double room. Great location. "

"Fantastic value. Friendly check in staff. Accessible to the motorways. Only 20 minutes from East Midlands Airport "

"Very accommodating staff. This is a clean and comfortable Hotel, reception, bedroom and dining area were excellent. Breakfast was first class"

"Unfortunately we did not enjoy our stay here. The property is drab, worn out and not very appealing. The photos give it a clean and modern look but it feels far from that. The furniture cheap and shabby (no glass in the doors on the wardrobe, radiator covers smashed etc), mattresses very poor and bedding cheap. Overall just not a pleasant place to be. So much so we considered just leaving after the first night and going home. The property has been cleaned and the bedding was fresh. As we arrived the Wi-Fi was not working and to be fair to the management company they addressed this very quickly. I had had to chase them for the check in details but I had it that down to it being boxing day. At the price I paid for this property for the 2 nights, I felt a little robbed! "

"Comfortable handy for the city"

"Check in was efficient Staff were friendly Rooms were clean and functional. Evening restaurant was a disaster 45 min to get and appetizer and customers were not happy. Food left on service counter and not bought out to tables. Breakfast was much more efficient. May have been a bad evening but no real apologies offered. Average budget stay hotel. "

"Accomodating they offered us a free upgrade due to a problem with our original room. Good breakfast, friendly staff, great location next to railway station "

"Great place (so close to festival),great host,easy to contact,very polite.Will be back here next year "