岛民酒店和度假村点评

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关于岛民酒店和度假村的点评

岛民酒店和度假村

102 Islander Drive, Emerald Isle, NC

8.6

超赞

8.4/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

10/10 超赞

David

与家人出行

2024年05月21日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Right next to the beach and stores on the Island. I will be returning.

2024 年 5 月入住 4 晚

Barry Eagle 于 2024年05月21日的回复

Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Maryann

2024年05月20日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff were very friendly and helpful. Close distance to beach access.

2024 年 5 月入住 2 晚

Barry Eagle 于 2024年05月21日的回复

Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

6/10 一般

bruce

与家人出行

2024年05月17日

Good location and ample parking and felt being in a safe area.

2024 年 5 月入住 2 晚

Barry Eagle 于 2024年05月21日的回复

Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

6/10 一般

Patricia

与家人出行

2024年05月12日

满意：员工和服务

不满意：住宿条件和设施，清洁度

Location was great but 300$ for a room that lacks shelves, wardrobe, has a tiny bathroom, rusty door lock, no cleaning service in the 4 days, felt like a little overpriced.

2024 年 5 月入住 4 晚

Barry Eagle 于 2024年05月13日的回复

Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner

8/10 还可以

Antoinette

2024年05月7日

满意：清洁度、员工和服务、住宿条件和设施

Location was great. Nice and quiet..Lots of dining in the area..Rooms are spacious. The t.v. and Internet went out in the middle of the night. I'm a night owl so I wasn't happy about this. Tried to call front desk but the phone didn't work. Also, there are not enough outlets in the room or any USB charging ports or other more modern upgrades for technology use.

2024 年 5 月入住 1 晚

Barry Eagle 于 2024年05月8日的回复

Thank you for your review. I am glad to hear that you enjoyed the location of our hotel! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 超赞

Angelina

2024年05月3日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 4 月入住 4 晚

Barry Eagle 于 2024年05月4日的回复

Thank you for your rating!

10/10 超赞

Brett

2024年04月29日

2024 年 4 月入住 2 晚

Barry Eagle 于 2024年05月20日的回复

Thank you for your rating. Barry Eagle, Owner

10/10 超赞

Christy

与家人出行

2024年04月22日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very nice place… would definitely stay there again

2024 年 4 月入住 1 晚

Barry Eagle 于 2024年04月22日的回复

Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Alexis

与家人出行

2024年04月22日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Loved how close it was to the beach!

2024 年 4 月入住 1 晚

Barry Eagle 于 2024年04月22日的回复

Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Greg

2024年04月19日

满意：清洁度、员工和服务、住宿条件和设施

Clean and quiet

2024 年 4 月入住 2 晚

Barry Eagle 于 2024年04月21日的回复

Thank you for your rating. Barry Eagle, Owner

10/10 超赞

Deborah，Washington

与家人出行

2024年04月18日

满意：清洁度、员工和服务、住宿条件和设施

Easy to get to and very clean, recently remodeled. Walkable to several restaurants. Ocean view from second floor room and on the beach.

2024 年 4 月入住 1 晚

Barry Eagle 于 2024年04月18日的回复

Thank you for your review. I am happy to hear that you enjoyed our cleanliness and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Dan，Moultrie

2024年04月16日

满意：清洁度、员工和服务、住宿条件和设施

Rooms need to be treated for insects (roaches). Bedding needs attention mattresses and box springs need replacing.

2024 年 4 月入住 2 晚

Barry Eagle 于 2024年04月16日的回复

Thank you for your review. I want to sincerely apologize for the issues that you encountered. Regarding the PEST issue, we have asked Orkin to inspect and treat your room to ensure this does not happen again. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. Barry Eagle, Owner

6/10 一般

Skye

2024年04月15日

满意：员工和服务

Our stay at this hotel was decent due to the staff being so friendly and close proximity to the beach. I will say that our room smelled like mildew (similar to when you leave clothes in the washer for a few days), and when I let a staff member know, we didn’t receive a response. We finally figured out that it was the shower curtain, but not the end of the world. Our biggest complaint was the thinness of the walls and the absolute party house that was happening after hours. We ended up having to call the front at 1am to ask the people around us to stop screaming and blasting their music (we had our 4 year old with us). The gentleman who took my call was SO kind and handled it immediately, but I don’t think I would return as a family due to the overall environment and lack of peace and quiet.

2024 年 4 月入住 1 晚

Barry Eagle 于 2024年04月16日的回复

Thank you for your review. I am glad to hear that you enjoyed our friendly staff and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

8/10 还可以

Sarah

与家人及幼儿出行

2024年04月13日

满意：员工和服务，清洁度

不满意：住宿条件和设施

Nails in the parking lot. We had a flat tire the first night there and the very next day, we had another flat tire. I picked up the nails and showed them to front desk. The staff was great there but unfortunately dealing with two flat tires on a brand new car ruined my trip there.

2024 年 4 月入住 3 晚

Barry Eagle 于 2024年04月18日的回复

We are sorry to hear about the issues you had with your tires while you were with us. There was no past or current construction going on with the hotel so we are unclear as to how this could have happened during your stay with us. If you would like to discuss further please reach out to our corporate office and we can have the VP of Operations connect with you. Thank you for your time.

10/10 超赞

Ryan

与家人出行

2024年04月9日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

View

2024 年 4 月入住 2 晚

Barry Eagle 于 2024年04月10日的回复

Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

8/10 还可以

michael

与配偶出行

2024年04月7日

满意：清洁度、员工和服务、住宿条件和设施

Very nice remodel and a most fair price for what was received. There is no bar, yet Expedia says there is. There were no bicycles to borrow, even though the notebook in the room said there were. We had to ask for service to our room after several days (5 to be exact). The staff were very kind. The hotel is very convenient to the restaurants, bars and shopping on the island. I would, actually, stay here again. They just need to take down the bar sign on Expedia, as it is false advertising. They need to, actually, buy bicycles, if they are going to say that they have them for complimentary use. I should not have to ask for service for my room, when I am staying seven nights and (only after five days and personally asking two days in a row) finally received it.

2024 年 3 月入住 7 晚

Barry Eagle 于 2024年04月8日的回复

Thank you for your review. I am glad to hear that you enjoyed our friendly and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

6/10 一般

Dana

2024年04月6日

满意：清洁度、员工和服务、住宿条件和设施

Room was nice and clean. Front desk was kind and attentive. Location is great and right on the beach. Walls are very thin. You can hear everything and all conversations in the room next to you which means they can hear you too. I had to listen to a couple fight and man yelling at his children, their children screaming and banging on the wall, and their TV on blast last into the night. Workers were repairing things and hammering all afternoon while cursing and teasing each other and I could hear it all. I was trying to be on a conference call but had to cancel it because of the noise and them sounding like they were in my room. Was a nice place but definitely needs insulation or something for sound and construction employees should show discretion.

2024 年 4 月入住 3 晚

Barry Eagle 于 2024年04月7日的回复

I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I greatly appreciate you bringing to my attention some of the issues you encountered. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall.

10/10 超赞

Beth

2024年04月1日

满意：清洁度、员工和服务、住宿条件和设施

Love the staff!!

2024 年 3 月入住 1 晚

Barry Eagle 于 2024年04月2日的回复

Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

8/10 还可以

Clayton

2024年03月31日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 3 月入住 1 晚

Barry Eagle 于 2024年04月1日的回复

Thank you for your rating. Barry Eagle, Owner

10/10 超赞

Anjali，Bahama

与家人出行

2024年03月30日

满意：清洁度

不满意：服务设施，员工和服务

Its a nice location and the beach is nice. The property could use some updating. Staff is sparse and there are not a lot of amenities but its good for a basic trip to the beach.

2024 年 3 月入住 1 晚

Barry Eagle 于 2024年04月4日的回复

10/10 超赞

Michael

商务旅客

2024年03月29日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very cozy, easy beach access

2024 年 3 月入住 4 晚

Barry Eagle 于 2024年03月31日的回复

Thank you for your rating and review! Barry Eagle, Owner

8/10 还可以

Susan

与家人出行

2024年03月26日

满意：清洁度、员工和服务、住宿条件和设施

I loved the location and closeness of the beach. And room very clean. But the pool was never opened because of repairs , and bathroom is micro small for size of room.

2024 年 3 月入住 2 晚

Barry Eagle 于 2024年03月27日的回复

Thank you for your review. I am glad to hear that you enjoyed our cleanliness and location! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 超赞

Sandra

2024年03月25日

满意：清洁度、员工和服务、住宿条件和设施

My room was very clean..the front desk people were great. Right on the beach.. thouroughly enjoyed my stay.

2024 年 3 月入住 1 晚

Barry Eagle 于 2024年03月25日的回复

Thank you for your review. I am happy to hear that you enjoyed our cleanliness, location, and friendly staff! We look forward to seeing you again. Barry Eagle, Owner

6/10 一般

Lori

与配偶出行

2024年03月24日

满意：清洁度、员工和服务、住宿条件和设施

Property was clean and in a great location. Bathroom was super tiny and cramped.

2024 年 3 月入住 2 晚

Barry Eagle 于 2024年03月25日的回复

10/10 超赞

Cheryl

2024年03月18日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 3 月入住 2 晚

Barry Eagle 于 2024年03月19日的回复

Thank you for your rating. Barry Eagle, Owner

10/10 超赞

Kaylee

与家人出行

2024年03月14日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Staff was very friendly. Rooms were extradonarily clean. Right next to public beach access, so very convenient.

2024 年 2 月入住 1 晚

Barry Eagle 于 2024年03月15日的回复

Thank you for your review. I am happy to hear that you enjoyed our friendly staff, cleanliness, and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Daniel

2024年02月25日

2024 年 2 月入住 2 晚

Barry Eagle 于 2024年03月21日的回复

Thank you for your rating. Barry Eagle, Owner

6/10 一般

William

与配偶出行

2024年02月24日

满意：员工和服务，清洁度

All staff we encountered were wonderful. Lobby area was nice and free coffee was very good. Room fairly large but laid out in a strange manner. Bed was wedged into an area that made it very difficult to enter from one side. Two TV's, one in front of the couch and a small one in front of the bed. The one in front of the couch was on Direct TV and had good service. The other one appeared to require a log in, so was useless. A remote was available for each TV, but when you turned one on, the other sometimes came on also. Sometimes, when you turned one off, the other came on. The bathroom was tiny. The bottom of the tub was very slippery and a fall risk. The toilet was pressurized flush, which flushes clean with very little water use. The problem was, with that bowl type, large drops of the toilet content came out of the bowl. I would close the cover before flushing and there would be drops on the underside of the cover and both sides of the seat. While the room was generally clean, I did encounter one roach in the room.

2024 年 2 月入住 1 晚

Barry Eagle 于 2024年02月24日的回复

Thank you for your review. I am glad to hear that you enjoyed our hotels friendly staff and amenities! However, I want to sincerely apologize for the room issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 超赞

Cheryl

与配偶出行

2024年02月19日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The room was nice, clean and comfortable with a beautiful view. I really liked the balcony even though it was a little cold out.

2024 年 2 月入住 1 晚

Barry Eagle 于 2024年02月19日的回复

Thank you for your review. I am happy to hear that you enjoyed our cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

robert

与配偶出行

2024年02月19日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The customer service is amazing.

2024 年 2 月入住 1 晚

Barry Eagle 于 2024年02月19日的回复

Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Vanessa

2024年02月6日

满意：清洁度、员工和服务、住宿条件和设施

Near beach..quiet

2024 年 2 月入住 1 晚

Barry Eagle 于 2024年02月6日的回复

Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Vanessa

2024年02月4日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Awesome!! Renovated and clean

2024 年 2 月入住 2 晚

Barry Eagle 于 2024年02月5日的回复

Thank you for your review. I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Marquita

与配偶出行

2024年01月29日

满意：清洁度

It looks as though the property has had some renovations and that they are trying to make the rooms nicer and more modern. Very clean but some things in the room are dated(like old farm alarms and maybe where lights were was just), I didn’t like the new light placement at the sink you can’t do your makeup properly. That being said I was very comfortable and it was soooooo close to the beach!! Love that part!

2024 年 1 月入住 1 晚

Barry Eagle 于 2024年01月29日的回复

6/10 一般

louise

2024年01月15日

满意：清洁度

Came down on the off season to enjoy a weekend at the beach. The hotel felt like a ghost town and the staff had obviously packed up their friendliness for the season also. We stayed in a downstairs room that was extremely hard to sleep in due to the excessively loud fan and then the window blinds that let in light. Terrible pillows in the room and the bathroom is so tiny. Value for money in the off season but I would be unimpressed paying anything more to stay here. Location to the beach is great.

2024 年 1 月入住 1 晚

Barry Eagle 于 2024年01月16日的回复

Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 超赞

Allan，Bracey

与配偶出行

2024年01月6日

满意：清洁度、员工和服务、住宿条件和设施

Property was clean and quiet. Staff was very helpful with TV problem.

2023 年 12 月入住 2 晚

Barry Eagle 于 2024年01月8日的回复

Thank you for your review. I am happy to hear that you enjoyed our friendly staff and cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Robert

2024年01月2日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 12 月入住 2 晚

Barry Eagle 于 2024年01月4日的回复

Thank you for your rating. Barry Eagle, Owner

10/10 超赞

Kristal

2024年01月1日

满意：清洁度、员工和服务、住宿条件和设施

Great location and just what I needed. Very clean too. Definitely will book again!

2023 年 12 月入住 1 晚

Barry Eagle 于 2024年01月4日的回复

Thank you for your review. I am happy to hear that you enjoyed our cleanliness and location! We look forward to seeing you again. Barry Eagle, Owner

4/10 很差

Steven

2023年12月26日

2023 年 12 月入住 1 晚

Barry Eagle 于 2023年12月27日的回复

Thank you for your rating. We are sorry to read that your expectations were not met during your stay. We ask that you please reach out to the hotel to discuss your stay further. Barry Eagle, Owner

10/10 超赞

Uriah P

2023年12月24日

2023 年 12 月入住 2 晚

Barry Eagle 于 2024年01月15日的回复

Thank you for your rating. Barry Eagle, Owner

10/10 超赞

Nancy

2023年12月22日

2023 年 12 月入住 2 晚

Barry Eagle 于 2024年01月11日的回复

Thank you for your rating. Barry Eagle, Owner

8/10 还可以

James

2023年12月20日

We had one TV in the room that did not work .. they said repair man would fix at 10:AM the next day the repairman never showed up that day or the next…

2023 年 12 月入住 4 晚

Barry Eagle 于 2023年12月21日的回复

Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. I have recently been informed that management has contacted you and offered you concessions for your stay. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner

8/10 还可以

Luis

2023年12月8日

满意：清洁度

Barry Eagle 于 2024年02月7日的回复

Thank you for your rating. Barry Eagle, Owner

8/10 还可以

Trent

2023年12月3日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 11 月入住 5 晚

Barry Eagle 于 2023年12月5日的回复

Thank you for your rating. Barry Eagle, Owner

10/10 超赞

Heather

2023年12月3日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Amazing as always

I stay here all the time, for years and they are always super nice, super clean, it’s just always nice. I don’t stay anywhere else but here, I have enjoyed it every single time for the last 5 years.

2023 年 12 月入住 2 晚

Barry Eagle 于 2023年12月5日的回复

Thank you for your review! I am happy to hear that you enjoyed your overall stay with us and we look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Roger

2023年11月30日

满意：清洁度、员工和服务、住宿条件和设施

The off-season prices were very good for an oceanfront resort. The staff members were consistently friendly and helpful. This was our second stay here, and we will return.

2023 年 11 月入住 4 晚

Barry Eagle 于 2023年12月4日的回复

Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Debra

与配偶出行

2023年11月26日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Nice, clean, comfortable.

2023 年 11 月入住 1 晚

Barry Eagle 于 2023年11月28日的回复

Thank you for your review. I am happy to hear that you enjoyed our cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 超赞

Roger

2023年11月19日

2023 年 11 月入住 2 晚

Barry Eagle 于 2023年11月21日的回复

Thank you for your rating. Barry Eagle, Owner

10/10 超赞

Craig

与家人出行

2023年11月18日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 11 月入住 1 晚

Barry Eagle 于 2023年11月19日的回复

Thank you for your rating!

10/10 超赞

Brad

与家人出行

2023年11月1日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Amazing Stay!

The Islander Hotel is a great place to stay! Bailey at the front desk was especially helpful. The beds were comfortable and it was a very short walk to the beach ⛱️. The room was clean and spacious.

2023 年 10 月入住 2 晚

Barry Eagle 于 2023年11月1日的回复

Thank you for your review. I am happy to hear that you enjoyed our friendly staff, location, and beds! We look forward to seeing you again. Barry Eagle, Owner

8/10 还可以

Trevor

2023年10月31日

2023 年 10 月入住 2 晚

Barry Eagle 于 2023年11月20日的回复

Thank you for your rating. Barry Eagle, Owner

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关于岛民酒店和度假村的点评

点评

超赞

8.4/10

8.8/10

8.0/10

8.4/10

8.6/10

点评

10/10 超赞

David

David

10/10 超赞

Maryann

Maryann

6/10 一般

bruce

bruce

6/10 一般

Patricia

Patricia

8/10 还可以

Antoinette

Antoinette

10/10 超赞

Angelina

Angelina

10/10 超赞

Brett

Brett

10/10 超赞

Christy

Christy

10/10 超赞

Alexis

Alexis

10/10 超赞

Greg

Greg

10/10 超赞

Deborah，Washington

Deborah

10/10 超赞

Dan，Moultrie

Dan

6/10 一般

Skye

Skye

8/10 还可以

Sarah

Sarah

10/10 超赞

Ryan

Ryan

8/10 还可以

michael

michael

6/10 一般

Dana

Dana

10/10 超赞

Beth

Beth

8/10 还可以

Clayton

Clayton

10/10 超赞

Anjali，Bahama

Anjali

10/10 超赞

Michael

Michael

8/10 还可以

Susan

Susan

10/10 超赞

Sandra

Sandra

6/10 一般