Natchez Emerald Mound Hotels

"The room had dust on almost everything, the mirrors were dirty, the bathroom door handle was lose, the toilet paper dispenser was falling out of the wall, and there were stains on one of the pillow cases, both lamp shades, and the curtains. While the sausage was good, the biscuit was soft, fresh, and the gravy was good, the eggs were sub-par, to say the least, mushy. The staff was polite, the room was quiet, and the view was pretty. "

"On arrival The Monmouth looked fabulous, the lady on reception was polite and friendly as was all of the staff in the bar and breakfast room, thank you for making us welcome. Our room was upstairs over the top of the reception area, we were not offered any help to get our bags upstairs, the stairs and outside balcony could do with maintenance they are very rickety. We found our room clean, but small, it needs some tender care to bring it back into shape by updating the bath and shower. Before dinner we went for a drink at the bar and sat outside in the courtyard, the tables had not been cleaned for some time and were dirty. We dined in 1881 restaurant which we found disappointing, the staff all seemed stressed, and it felt like they were short staffed. The meal was just okay, nothing like what we expected. The wine list was good, but unfortunately not well stocked as two of our choices were not available. Tables were being cleared and reset around us, and it felt like we were in the way. Not the quiet romantic setting we had hoped for! We walked the grounds before dinner. The grounds looked as though they had had no care in a long time. In summary, it is a sad and neglected property that at one time must have been absolutely beautiful. Unfortunately we feel that the accommodation and restaurant did not live up to expectations or value for money. "

"The lobby was beautifully put together. The front desk attendant was nice, but I didn’t appreciate being told they didn’t have water after I used my card for incidentals. I had a long day of driving to find out they didn’t have water to shower, which majorly inconvenienced me and my coworker. "

"I paid for the room on hotels.com Nobody was at the check in office, & it was closed! So we I had to book another hotel. They done took my money off my card as well. I need a refund!"

"Staff was very friendly & helpful. We had a lovely room, beautifully furnished. The property was central to the area & historic homes we visited."

"The only problem I had was the AC was not working properly at all "

"It was good and I will stay again "

"Beautiful property, comfortable bed, friendly staff & tasty food in the pub. Would definitely return for another stay."

"The stay was pleasant and quiet. The property was quiet and clean. The room did not have its own thermostat control and no television/cable options. I would also include a hair dryer with the property. "