Guayaquil Emporium by The Point Hotels

"The hotel and service were great!"

"Excellent service, the staff are super helpful and friendly."

"Excellent hotel, great location, excellent food & service, the staff is well trained and are always handy for any guests needs, have shuttle service to the airport with excellent service and very attentive drivers… Would definitely recommend the hotel for any stay in Guayaquil "

"Great service. I stayed for 2 days and everything was great. Good location,clean rooms,and breakfast included was the best. "

"Clean and Very Secure. Many options for food in nearby area. Definitely recommend "

"The staff was very friendly and helpful. The hotel is new and modern, it is a good place to relax and work. "

"Everything, it was incredible. I went with my family and they had a great time."

"I wanted to post this review to help others avoid the same problem i had. The host asked me to stay in another suit because something happened with the water in the one I reserved. The host were traveling and didn't have phone signal all the time. When I arrived, the room werent clean. The bed was dirty, and restroom towels were old like they washed them 10 times. You cant get food deliverys to the room unless the owner. Can't have visitors unless the owner send a email to the administrator ahead of time and get approved. To use the room parking spot have to pay $10 every day . Also didn't have access to the pool or playground because the information wasn't sent to the administrator of the building correctly. In this property, if you are not the owner, they treat you really badly and disrespectful. Something she didn't post is that you have to reserve 15 days or more to have access to the pool and kids playground. On Mondays, you can't use the pool because they have to clean it. The whole day cleaning the pool( i guess). Also, the pool is cold all the time. Something else that bothers me was that they only had one toilet paper, and it was half used . After texting the host , I had to wait for her to send somebody with another toilet paper ( only 1 more lol ). Bathroom 23rdand kitchen carpets were dirty. I lost one of the 6 days on my vacations, waiting for the host to fix the problem, and the room she gave me at the beginning was cheap and uncomfortable. "

"I never communicated with the host and the services never get rendered "