Experience mountain living at its finest with world-class skiing & snow sports just steps away from the hotel. Unwind after your adventures at the on-site cafe or rejuvenate at one of our relaxing massage treatment rooms.
Located in Palandöken, Balsoy Mountain offers a warm welcome with a free breakfast buffet and daily manager's reception. Enjoy ski-in/ski-out access, a playground for kids, laundry facilities for convenience, coffee shop/cafe to refuel, in-room WiFi to stay connected and massage treatment rooms to unwind.
Located in Palandöken, a neighbourhood in Erzurum, Balsoy Mountain is in the entertainment district and near the airport. Yakutiye Medresesi and Three Tombs are local landmarks, and travellers looking to shop may want to visit Forum Erzurum and Rüstem Pasha Caravanserai. Enjoy the area's slopes with snowboarding, ski runs and ski lifts, and don't miss out on the ice skating. Visit our Erzurum travel guide
Palandöken, Erzurum, Erzurum, 25080
What's nearby
Palandöken Mountain
2 min walk - 0.2 km
Ataturk University
6 min drive - 5.4 km
Çifte Minareli Medrese
7 min drive - 6.4 km
Rüstem Pasha Caravanserai
7 min drive - 6.8 km
Abdurrahman Gazi Tomb
14 min drive - 8.5 km
Getting around
Palandoken Station
22 min drive
Erzurum (ERZ)
25 min drive
Restaurants
Palandöken Jandarma Sosyal Tesisleri
5 min walk
Palandöken Cafe 25
11 min walk
Fanus Cafe Erzurum
1 min walk
Polat Erzurum Resort Hotel Mola Cafe
8 min walk
Alpine Restaurant
2 min drive
About this property
Balsoy Mountain
Hotel located in Palandöken
Take advantage of a free breakfast buffet, a free daily manager's reception and a coffee shop/cafe at Balsoy Mountain. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and ski lift privileges. For some rest and relaxation, visit the sauna. In addition to a playground and laundry facilities, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
Free self-parking
A round-trip airport shuttle (surcharge), a banquet hall and concierge services
Massage treatment rooms, snow sports gear and a 24-hour front desk
Room features
All guest rooms at Balsoy Mountain boast thoughtful touches, such as bathrobes, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Showers, bidets and hairdryers
37-inch flat-screen TVs with premium channels
Wardrobes/cupboards, childcare services and heating
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge) from 6:00 AM to 2:30 AM
Free ski shuttle
Free uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Hosted evening meal available daily for a fee of TRY 500; reservation required
Things to do
Playground
Sauna
Ski equipment rentals
Ski lessons
Ski lift privileges
Ski passes
Ski storage
Ski-in/ski-out access
Snow sports gear
Family friendly
In-room babysitting
Laundry facilities
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Outdoors
In a national park
In the mountains
Spa
Couples treatment rooms
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
More
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Dressing gowns
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
37-inch flat-screen TV with premium satellite channels
Food and drink
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
Tea bags/instant coffee
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
New Year's Day (1 January) Gala Dinner per adult: TRY 1000.00
New Year's Day (1 January) Gala Dinner per child: TRY 1000.00 (from 2 to 12 years old)
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: TRY 400 per room (one-way)
Airport shuttle fee per child: TRY 100 (one-way), (from 1 to 12 years old)
Late check-out is available for a fee (subject to availability)
Hosted evening meal: TRY 500
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20360
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Balsoy Mountain Hotel
Balsoy Mountain Erzurum
Balsoy Mountain Hotel Erzurum
Frequently asked questions
Is Balsoy Mountain pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Balsoy Mountain?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Balsoy Mountain on 1 Apr 2026 start from HK$642, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Balsoy Mountain?
Self-parking is free at this property.
What time is check-in at Balsoy Mountain?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Balsoy Mountain?
Checkout is at 12:30 PM. Late checkout is available for a fee (subject to availability).
Does Balsoy Mountain provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of TRY 400 per room applies.
Where is Balsoy Mountain located?
Located in Palandöken, this ski hotel is steps from Palandöken Mountain and 2.4 mi (3.9 km) from Forum Erzurum. Erzurum Museum and Ataturk House Museum are also within 6 miles (10 km).
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Reviews
Balsoy Mountain Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik