Santanyi Es Pontas Hotels

"One of the worst places to ever make a booking. Completely inflexible, took our money and refused to refund us even a dollar even though we had a medical emergency and had given them significant advance notice. They have also made it a point not to respond to us or to Expedia because of our request for a refund when there was a real medical emergency and we couldn't travel. While we understand that the hotel has its own terms and conditions, this demonstrates a very clear basis to avoid places like this, and to book in places that are more flexible and customer-centric. We will never book in this place again and will likely tell all our friends not to either. Stay away!!!!"

"2nd time staying at this property and we loved it just as much as the first time. Great communication from start to finish. Amazing apartment in a perfect location. We will be back for a 3rd time 100%"

"Beach bar was always noisy, they were playing music till late night. You could hear everything, not optimal to sleep. The hotel was very old, you could hear also everything from other guests. The breakfast was okay, not too much variety. Beach views were great. Staff was very friendly and helpful. Parking was easy, there are a lot of free spots 2-3 min away from hotel (public parking). There are not many restaurants there, without car is not practical. "

"We had a great stay. The villa felt so homely and relaxing. We had everything that we needed there for a comfortable holiday with our two young boys. The host was so helpful and thoughtful with excellent communication throughout. We will come back! "

"A great stay in Cala Santanyi, the apartment was everything you need. Stunning location next to a beautiful cove, the pictures do not do it justice."