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10/10 Excellent
Michelle C.
9 Jun 2022
Apartment Marbella Golf With Pool
October 2020. Good morning, I am writing to leave a review. I booked our rental through Anna. Anna was such a helpful, polite and kind lady. Who went above and beyond to make sure our holiday was perfect. On our arrival we were very late as we had hit traffic but Anna waited around for us no problem. Anna was very welcoming and greeted us with a lovely smile and a bottle of champagne (such a thoughtful gesture). After such a long drive we were very tired and to my relief Anna had bought us some essentials : milk, bottle of wine, ham, cheese, crisp and cereal for the kids. We also had a big bowl of fruit waiting for us on the table. We have never experienced this before with any other holiday rental companies. Anna talked us through where everything is and how to work everything. We stayed at Catalaya apartments and this exceeded out expectations, everything we needed and wanted for our holiday. The apartment was very comfortable and immaculate. Anna is the best agent (host) I have ever used nothing was too much trouble for her. I would literally message her anytime time and she would always answer straight away. Anna is an asset to your company and deserves a promotion for her amazing hospitality. Never have I experienced such an amazing experience from an agent or company. I cannot wait to come back and continue using this company in the future, pleasure doing business with you. Highly recommend this company especially Anna. Will be recommending to all my friends and family. Thank you Anna for an amazing experience.