Excelsior Springs Hotel with Pool

"Beautiful place, pool & outside area were great. Rooms were clean, no complaints. "

"No hot water in our room! The room was clean but hotel overall looked dirty "

"They always good to me "

"Clean, great staff. Some construction nothing major. I guess like everywhere coffee shop prices are so high. Miss beverage stations here. Coffee and soda are complimentary from waitress but not convenient like beverage station."

"Didn't clean the room, shampoo was out, pool was closed period of time both days. Loud as ever, doors slam...."

"Everything worked quite well thank you so much. I was told that there should be a room for me tonight which would have been the second night the 24th I believe Tuesday to come to find out they were sold out if I knew this I would’ve made reservations last night that would be my main disappointment. I live in Texas so now I have to find a different place to stay because I decided to stay in Kansas City one more night. "

"Hotel rooms spread out, not easy to find rooms where other family members were staying but that’s my only beef. "

"We didnt get to stay there because i booked the wrong Lotus hotel."

"While I can’t place full blame on the hotel itself, my stay this past weekend was definitely impacted by a large motorcycle group that was also staying there. Unfortunately, the experience was far from relaxing. Despite there being many families present, the group was not very respectful—there were engines revving during quiet hours, loud music, and even arguments in the hallways early in the morning. There was also a strong smell of marijuana throughout the property. That said, the hotel itself was a bit of a surprise in a positive way. The outside appearance doesn’t quite match the inside, which is actually nice and updated. The room was clean, well-kept, and the beds were pretty comfortable. The breakfast buffet was fairly basic, nothing special but enough to get the day started. Overall, the environment during my stay made it very uncomfortable, and I was honestly ready to leave after the first night. I do hope the hotel takes situations like this into consideration in the future to ensure a better experience for all guests."