Fairfield Wedding Hotels

"The staff that answered the phone prior to our arrival were somewhat rude when we inquired about a fee that was not listed in our reservation details. Simple question was asked with a cold, stern response. Front desk young man was very kind when he welcomed us. When we approached our room the door was open which was odd. The bar for hanging clothes was on the entry way table with all of the plastic hangers scattered next to it. It smelled like chinese food as if someone had just ate in the room. Linen was not as comfortable as I would prefer. TV was old and all of kids channels didnt have sound which was frustrated; we have a 4yr old. We didnt eat at the restaurant there but there are plenty of food spots in the area. Overall it wasnt bad just small issues that could be improved on. "

"It was ok "

"This is a conference hotel that is old and dated. Sadly it’s not to the 2026 standards anymore. I would not stay there anymore. And conference should think of moving to another hotel."

"Clean room, friendly staff. Great stay for business trip"

"Super spacious and comfortable stay right in the heart of New Haven"

"Great customer service "

"The heater is set to never go above 74, if you use the thermostat to set it to 78 the fan goes on but the room never heats up. I had to sleep in pants and a sweater. All rooms are this way, booked here about 5 times because its the best location for me but at this point I'm fed up being cold. The room service just barged in an hour before checkout while I was putting my pants on. "

"There was an event and guests were inconsiderate early hours of the morning whilst heading back to their rooms after the banquet"

"Hotel is very new so nice wood floors and stylish decor thru out Restaurant Siena was excellent "