Fairmont hotels from HK$451

"Other than being ignored at check-in and feeling like asking a question of the desk staff was an imposition, the property was clean, comfortable and convenient to dining options."

"Clean and comfortable room, the staff were very helpful."

"Took my booking then when i got there said no rooms Put me back on the road "

"Place was not clean at all. There was stains on every sheet and pillow. Looked like pee on the floors little drops of blood on walls and beds. Door locks did not work. Had to get staff to open door everytime we went out. Will never stay again. Worst place ive stayed at."

"Filth on the room floor and laundry facilities, nowhere to place soap or shampoo while showering, no place to hang clothes, “fresh towels only “ policy during my one month stay, promises made to improve that were not kept. I sacrificed $1000 to get out of this hotel."

"Cockroaches, had to buy cleaning supplies and roach traps and clean the room myself, blood on the blanket, the bedcover, pillow, bathroom door and walls, other guests smoking in front of my heat pump so all of my clothes smell like smoke, parking lot in terrible conditions."

"It was a place to sleep. I didn't see any breakfast when checking out."

"Perfect spot to stop when heading to Florida from New York. "

"1. When we booked, I was transparent about having a 12lb Dog. Was told no extra fee. They snuck in an unauthorized charge on my AMEX card for $75 AFTER I checked out! I called 3 times and finally got manager Dan who insisted in the fee because we booked 3rd party and it was on their "direct site". I checked in with my small dog in tow and nothing was disclosed of a fee. 2. I was told there was secure parking for my truck and trailer I was towing with valuable car. When I checked in, I was told to park on the street beside the hotel. NOT what I was told when I called in to make sure they had secure parking. 3. Breakfast was a joke.... What you would find at the less expensive, budget conscious chains. Oh wait - no - those cheap hotel breakfast have fruit such as a banana, this place had nothing! 4. The HVAC in the room turned on and off every 3 minutes and had a horrible vibrating rattle. It kept me awake most of the night even with earplugs in. *Beware of this overrated hotel. Definitely not your normal Hampton Inn."