Raleigh Falls Lake Visitor Assistance Center Hotels

"A big, clean, comfortable quiet room; a shout-out for that. I understand that daily room service essentially disappeared post-COVID, so I was surprised to get a knock on my door my first morning there regarding any needs (I got some hand towels replaced). This turned out to be a false flag. I saw a cleaning cart a few doors down the next morning, but when I returned to my room that evening, the room was as I had left it, so I had to walk to the front desk to ask for some fresh towels. There was also an incessant clicking sound that seemed to emanate from my mini-fridge. Otherwise, a very nice facility."

"Everything was excellent but "

"The only issue we had with our visit was the comfort of the bed. My girlfriend and I both suffer from chronic back problems, and the bed wasn’t the most comfortable for us. Truthfully, it’s nothing the property could have known or done to fix it, but it did affect our quality of sleep."

"My wife and I really enjoyed our stay at the Fairfield. Our room was spacious, clean, comfortable and it had everything we needed. I highly recommend this hotel and we will definitely use this hotel whenever we come back to Raleigh. "

"Nice"

"Firstly, the house was very clean with a well stocked pantry and plenty of nice smelling sheets and towels. That said, our recent stay at this VRBO listing was fraught with difficulties. Upon arrival, we were immediately inconvenienced by the lack of a front door code, requiring a phone call to gain entry. This was just the beginning of a series of disappointments. The driveway was partially blocked by a non-functional car, which limited our parking options and accessibility. Inside, the family room, prominently featuring a fireplace, was surprisingly devoid of furniture. This, coupled with a strict rule against moving any furniture, left us without a comfortable space to gather and relax. The house included an extensive list of prohibitions, detailed in what we dubbed the 'no-no book', which felt excessively restrictive and somewhat unwelcoming. Our discovery of water leaks in the property added to our discomfort, and the response we received upon reporting these issues was startlingly rude, further souring our experience. Additionally, the advertised theater room was non-functional, denying us one of the key features we looked forward to enjoying. To compound our concerns, the second-floor deck was in a state of disrepair, with rotted planks and hazardous holes, posing a safety risk and limiting our use of the outdoor space. Overall, our stay was marred by these numerous issues, detracting significantly from the potential enjoyment of the property."