Reception

Reviews of Hampton Inn & Suites Fayetteville

2.5 out of 5
Hampton Inn & Suites Fayetteville
2065 Cedar Creek Road, Fayetteville, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1000 reviews" "
Rating 8 - Good. 182 out of 1000 reviews" "
Rating 6 - Okay. 33 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Katrina S

Disliked: Staff & service
Noisy tenants keep me up the night in the hallway
Stayed 1 night in May 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 20 May 2024
Dear Katrina S, Thank you for taking the time to review our hotel. We pride ourselves on delivering a memorable hotel experience in all aspects; therefore, we genuinely regret not meeting these expectations during your recent stay. Please accept our apologies for the noise concerns you experienced from the other guests in the hallway. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this place a number of times over the course of the past 5 or 6. People at the front desk are always accommodating and helpful. The check in has always been quick and easy.
Stayed 1 night in May 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 11 May 2024
Dear Sean, Thank you for making Hampton Inn & Suites Fayetteville your home away from home in Fayetteville and for appreciating the excellent service provided by our front desk associates! Our associates are devoted to going above and beyond for every guest, and we thank you for recognizing their efforts. We appreciate your business and look forward to welcoming you back soon!Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a quick stay, free breakfast was good, clean.
Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 10 May 2024
Dear Brad, Thank you for staying with us at Hampton Inn & Suites Fayetteville and for your generous review. We are glad you enjoyed the breakfast and found our hotel nice and clean.Thank you once more for taking the time to share your feedback. We hope you will stay with us again soon!Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy stay, clean, free breakfast
Stayed 1 night in May 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 10 May 2024
Dear Brad, Thank you for the generous review; we are delighted that we exceeded your expectations! It is a pleasure to hear how much you enjoyed the cleanliness of our property and the delicious breakfast. All of us at Hampton Inn & Suites Fayetteville look forward to your return.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice room
Stayed 3 nights in May 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 7 May 2024
Dear Jodi, Thank you for being our guest and for taking the time to review your experience at Hampton Inn & Suites Fayetteville. It's lovely to know you found your room nice and clean. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management Team on 5 May 2024
Dear Marie, Knowing you enjoyed every aspect of your stay at Hampton Inn & Suites Fayetteville is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Sincerely, Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Maryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect from check in to check out
Stayed 1 night in May 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 4 May 2024
Dear Maryann, We are delighted you enjoyed your stay at Hampton Inn & Suites Fayetteville. We strive to provide each guest with an exceptional visit, so it is lovely to know we exceeded your expectations and that you found everything perfect from check-in through check-out. We hope you will return whenever your travels bring you to the city.Sincerely,Hampton Inn and Suites Fayetteville Management Team

8/10 Good

Warren

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 3 May 2024
Dear Warren, We are glad you had a pleasant stay! Thank you for choosing Hampton Inn & Suites Fayetteville during your visit to the area, and we hope to see you again soon.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Marya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located just off I95 for a night’s rest. Surprisingly, a decent breakfast and good coffee! I don’t usually like hotel breakfast. This was the exception. Hot food was fresh!
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 2 May 2024
Dear Marya, Thank you for staying with us at Hampton Inn & Suites Fayetteville and for your generous review. We are glad you enjoyed the delicious hot breakfast and our convenience to all that Fayetteville has to offer.Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon!Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Trudy, White Plains

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at this Hampton Inn when traveling to and from Florida. It very clean, convenient, quiet, the staff is friendly, and the beds are comfortable. They have a wonderful breakfast and it is managed well ((things are replaced quickly). The only thing I noticed was that the chair in the room could use replacement.
Stayed 1 night in Apr 2024
Response from Management Team on 30 Apr 2024
Dear Trudy, We are delighted you chose to stay with us at Hampton Inn & Suites Fayetteville again. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! We have noted your observation about the chair in your room and will review it with our team. Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely, Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management Team on 30 Apr 2024
Dear Glen, Thank you for choosing Hampton Inn & Suites Fayetteville. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely, Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Amanda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! I had an interview while I was traveling and they gave me late check out so I could have time to get ready and take my interview! They also allow pets which is amazing and the rooms and staff were amazing (because you may not always get nice rooms with pets and staff may not always be pleasant if they aren’t pet people). BUT they were amazing!
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 29 Apr 2024
Dear Amanda, Thank you for choosing Hampton Inn & Suites Fayetteville as your accommodation. We are devoted to providing enriching experiences for our guests through exceptional service and our unwavering commitment to quality. We are delighted to have achieved this during your stay with us. Our team members always strive to provide the best service possible, and when our valued guests recognize this, it means the world to us. We also appreciate you mentioning to future guests we are a pet-friendly hotel. Thank you once more, and we look forward to seeing you again soon.Sincerely, Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

John

Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 18 May 2024
Dear John, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hampton Inn & Suites Fayetteville. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Hampton Inn and Suites Fayetteville Management Team

2/10 Terrible

Kent

Travelled with partner
Disliked: Staff & service
Too much noise on 2nd floor by loud and boisterous people. Management advised by us 2 times to correct the situation with ver little success. This was a very uncomfortable and a very little sleep situation that was not addressed in a timely manner.
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 28 Apr 2024
Dear Kent, Thank you for your feedback regarding the noise concerns you had during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests, and we regret falling short in this regard. Your comments remind us there is always room for improvement; we will review this with appropriate individuals. We genuinely appreciate your understanding, and we hope you will consider giving us another opportunity to provide you with a more tranquil and enjoyable stay in the future. Thank you.Sincerely, Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Michael, Dorval

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 26 Apr 2024
Dear Michael, Thank you for selecting Hampton Inn & Suites Fayetteville for your stay. Our topmost priority is ensuring you have a comfortable and exceptional experience during your time with us, and we are delighted that we could achieve this for you. Thank you for taking the time to appreciate our hard work and dedication. We enjoyed hosting your visit and look forward to the opportunity to do so again in the near future.Sincerely, Hampton Inn and Suites Fayetteville Management Team

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was awakened at 1 am by “neighbors” which was unsettling for a woman traveling alone.
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 23 Apr 2024
Dear Cheryl, Thank you for taking the time to review our hotel. Please accept our apologies for the disturbances you experienced from nearby guests. Thank you for bringing this to our attention; we will address this accordingly, and we are very grateful for your patience. In the future, please know that our front desk team will always be available to help make you as comfortable as possible. We look forward to having you visit with us again. Safe Travels.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 2 nights in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 23 Apr 2024
Dear Cristian, We are thrilled you had a fantastic stay! Thank you for choosing Hampton Inn & Suites Fayetteville during your visit to the area, and we hope to see you again soon.Sincerely,Hampton Inn and Suites Fayetteville Management Team

8/10 Good

John

Y
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 21 Apr 2024
Dear John, We are thrilled you had a fantastic stay! Thank you for choosing Hampton Inn & Suites Fayetteville during your visit to the area, and we hope to see you again soon.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Helene

Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 10 May 2024
Dear Helene, Thank you for the five-star rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hampton Inn & Suites Fayetteville. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Manuel.

Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 7 May 2024
Dear Manuel, We are delighted you enjoyed your stay at Hampton Inn & Suites Fayetteville. We strive to provide each guest with an exceptional visit; therefore, it is lovely knowing we exceeded your expectations. We hope you will return whenever your travels bring you to the city.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Louise

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 15 Apr 2024
Dear Louise, We are delighted you enjoyed your stay at Hampton Inn & Suites Fayetteville. We strive to provide each guest with an exceptional visit; therefore, it is lovely knowing we exceeded your expectations. We hope you will return whenever your travels bring you to the city.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Ashley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Extremely friendly and accommodating staff
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 11 Apr 2024
Dear Ashley, Thank you for the kind review of your stay at Hampton Inn & Suites Fayetteville and particularly for complimenting our associates. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable! We look forward to welcoming you again whenever your travels bring you back to Fayetteville.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely attentive and caring. The location was convenient to 95 complete with updated modern rooms. Breakfast is always good and gets you going! Hampton is always my go-to travel hotel!
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 11 Apr 2024
Dear Leslie, Thank you for choosing Hampton Inn & Suites Fayetteville for your recent stay and for sharing your experience. We're thrilled to receive compliments about our hotel and staff. We're overjoyed to hear that our associates exceeded your expectations with their superb service and caring demeanor. It's also wonderful that you liked our well-maintained, modern room and delicious breakfast. What a joy to see that we are your preferred choice for your travels!Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Linda, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
We stopped on our trip back north and it was clean and inviting. We didn’t stay for breakfast can’t comment on that
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 12 Apr 2024
Dear Linda, Thank you for staying with us at Hampton Inn & Suites Fayetteville and for your generous review. It's wonderful to know you found our hotel clean and inviting, and we are glad to exceed your expectations. Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon! Sincerely, Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Roger

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had one of the best breakfast buffets - the omelettes actually tasted good. The property was in excellent shape and the staff was very nice.
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 9 Apr 2024
Dear Roger, Thank you for staying with us at Hampton Inn & Suites Fayetteville and for your generous review. It's wonderful to learn you enjoyed the omelets so much and that our breakfast contributed to one of your best buffet experiences. It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. We are also glad you loved our well-maintained property and courteous associates. Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon!Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and staff very attentive. Very convenient off of 95
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 9 Apr 2024
Dear Colleen, Thank you for the kind review of your stay at Hampton Inn & Suites Fayetteville, and particularly for complimenting the cleanliness of our hotel, convenient location and our associates. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable! We look forward to welcoming you again whenever your travels bring you back to Fayetteville.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, nice clean room
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 7 Apr 2024
Dear Jessica, Thank you for staying with us at Hampton Inn & Suites Fayetteville and for your generous review. We are glad you enjoyed the ease of the check-in process and the clean room.Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon!Sincerely,Hampton Inn and Suites Fayetteville Management Team

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall hotel and property was great however my mattress felt old and uncomfortable
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 6 Apr 2024
Dear Paul, Thank you for choosing Hampton Inn & Suites Fayetteville for your recent stay! We are glad you liked our property and enjoyed your overall experience, but we want to apologize for not meeting your expectations with the mattress and for the inconvenience you may have experienced. We appreciate you bringing these to our attention. We will address this with our respective teams for further improvements.We hope to welcome you again whenever your travels bring you this way.Sincerely,Hampton Inn and Suites Fayetteville Management Team

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was brief - en route to another destination. Everything was set up for a convenient stay that met our needs, including breakfast. Nice and clean, too.
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 3 Apr 2024
Dear Alan, Thank you for staying with us at Hampton Inn & Suites Fayetteville and for your generous review. We are delighted you enjoyed our clean property and delicious breakfast and found everything about us satisfying. Thank you once more for taking the time to share your feedback. We hope you will stay with us again soon!Sincerely,Hampton Inn and Suites Fayetteville Management Team

8/10 Good

Sarah, Colts Neck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Great bathroom and really convenient to I 95. Unfortunately, the pillows are horrible! And for whatever reason the mattress kept slipping down the boxspring. But other than that, it was a very nice day.
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 3 Apr 2024
Dear Sarah, Thank you for reviewing your stay at Hampton Inn & Suites Fayetteville. It's wonderful that you liked our convenient location and room, especially the bathroom! We want our guests to have a comfortable stay and to get a restful night's sleep, so we are sorry that you found your pillow and mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 3 Apr 2024
Dear Thomas, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn & Suites Fayetteville. We look forward to your return and wish you all the best with your future travels.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very helpful
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 3 Apr 2024
Dear Stephen, We are delighted you enjoyed your stay at Hampton Inn & Suites Fayetteville. We strive to provide each guest with an exceptional visit; therefore, it is lovely knowing we exceeded your expectations. We hope you will return whenever your travels bring you to the city.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Teruko

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and the bathroom was love. The hotel was very clean and inviting.
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 2 Apr 2024
Dear Teruko, Thank you for the five-star rating; we are delighted that we exceeded your expectations! It is always a pleasure to hear how much you loved our spacious rooms and bathroom and found our hotel clean and inviting. All of us at Hampton Inn & Suites Fayetteville look forward to your return.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place period
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 6 Apr 2024
Dear Andre, Thank you for staying with us at Hampton Inn & Suites Fayetteville and for your generous review. We are glad you found us to be a great place for your visit.Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon!Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024
Response from Management Team on 31 Mar 2024
Dear David, Thank you for the excellent rating and generous comments about your stay with us at Hampton Inn & Suites Fayetteville! We strive to deliver clean, comfortable accommodations and outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Fayetteville, and we hope we continue to be your hotel of choice whenever you return to the area.Sincerely, Hampton Inn and Suites Fayetteville Management Team

8/10 Good

Maria

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management Team on 31 Mar 2024
Dear Maria, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hampton Inn & Suites Fayetteville; we hope to see you again soon. Sincerely, Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Milqueya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management Team on 31 Mar 2024
Dear Milqueya, It is wonderful to know you enjoyed everything about your time at Hampton Inn & Suites Fayetteville and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely, Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Christine

Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 18 Apr 2024
Dear Christine, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Hampton Inn & Suites Fayetteville soon!Sincerely, Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice staff
Stayed 1 night in Mar 2024
Response from Management Team on 29 Mar 2024
Dear Jennifer, Thank you for the kind review of your stay at Hampton Inn & Suites Fayetteville and for complimenting our associates. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable! We look forward to welcoming you again whenever your travels bring you back to Fayetteville. Sincerely, Hampton Inn and Suites Fayetteville Management Team

6/10 Okay

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the blinds would not shut from the electrical button and one of our bath towels had HUGE dirt marks on it!! They would fix blind in AM, but too late for towel correction. Room was excellent otherwise and our Husky enjoyed the space! Wishing they would include pkg of caffeinated coffee and tea bags in room - only decaff available.
Stayed 1 night in Mar 2024
Response from Management Team on 29 Mar 2024
Dear Bonnie, Thank you for being our guest and sharing your comments. We are glad you and your furry friend enjoyed most of your stay. However, we are disappointed that your stay did not exceed your expectations and regret any oversights in preparing your room. We value hearing from our guests as we continually strive to improve our guest experience. We hope to welcome you again whenever your travels bring you this way.Sincerely, Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Probably the nicest Hampton Inn, we have stayed at on the east coast
Stayed 1 night in Mar 2024
Response from Management Team on 29 Mar 2024
Dear Brian, We are so grateful for your kind words and for claiming us as the most favorite hotel on the East Coast! It is always wonderful to see when guests can enjoy everything about our hotel. We truly pride ourselves on providing an exceptional stay for our guests; it means the world to us when we succeed. It was a pleasure hosting you, and we look forward to seeing you again soon at Hampton Inn & Suites Fayetteville. Sincerely, Hampton Inn and Suites Fayetteville Management Team

2/10 Terrible

Karen

Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 17 Apr 2024
Dear Karen, Thank you for rating your recent stay. Our goal is to provide every guest with an outstanding stay, and from your rating, it appears that we did not do that for you. We apologize for the difficulties you experienced and hope you will give us another chance to provide you with the hospitality and service you should always expect from our hotel. We hope to see you again soon. Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Megan, Newport News

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first walked in, we immediately smelled how clean the hotel was. The room included. The staff was very friendly.
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 24 Mar 2024
Dear Megan, Thank you for the kind review of your stay at Hampton Inn & Suites Fayetteville, and particularly for complimenting our courteous associates and fresh, clean hotel and rooms. It has always been our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable! We look forward to welcoming you again whenever your travels bring you back to Fayetteville.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Bobbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dining options around. Beds were not comfortable. The hotel was clean and quiet.
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 22 Mar 2024
Dear Bobbie, Thank you for staying with us at Hampton Inn & Suites Fayetteville and for your generous review. We are glad you enjoyed our clean and quiet hotel, but we want to apologize for not meeting your expectations with the comforts of the bed and the dining options nearby. Please know that for future visits, our front desk is always available to help make your stay as comfortable as possible and to suggest restaurants and shopping places. Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon!Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Earlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room except our view was awful. I failed to ask to not be on floor 1 and we were looking out at a stack of old tires piled up. Would have felt a little safer on another floor. Staff was helpful and gave good information. Did not get 2 waters for our room.
Stayed 1 night in Mar 2024
Response from Front Office Manager on 19 Mar 2024
Thank You so much for staying with us. We truly appreciate your business. We apologize for any inconvenience that may have caused you during your stay. whenever you book with us again, we can get you on a higher floor with a better view. We do have security on premise all night to secure the safety of our Guest. We look forward to seeing you again.

10/10 Excellent

Suzanne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to deal with my cat, as i was moving and had him with me.
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 19 Mar 2024
Dear Suzanne, Thank you for the five-star rating; we are delighted that we exceeded your expectations! It is a pleasure to know you enjoyed our pet-friendly feature, and we are glad you were comfortable with your cat during your time with us. All of us at Hampton Inn & Suites Fayetteville look forward to your return.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of our most comfortable stays on our 3 week road trip. Clean, cozy, delicious breakfast and friendly staff.
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites Fayetteville Management Tea on 18 Mar 2024
Dear Teresa, Thank you for the five-star rating; we are delighted that we exceeded your expectations! It is a pleasure to know how much you enjoyed our clean, comfortable accommodations, delicious breakfast, and the service provided by our associates. All of us at Hampton Inn & Suites Fayetteville look forward to your return.Sincerely,Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Robert, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Will stay again.
Stayed 1 night in Mar 2024
Response from Management Team on 14 Mar 2024
Dear Robert, Thank you for the kind review of Hampton Inn & Suites Fayetteville. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver a great experience for all our guests, so we celebrate reviews like yours. Thank you again; we look forward to welcoming you back on your next visit to Fayetteville.Sincerely, Hampton Inn and Suites Fayetteville Management Team

10/10 Excellent

Glenn

Liked: Property conditions & facilities
The staff was friendly and very helpful The entire hotel was kept very clean Breakfast was good
Stayed 4 nights in Mar 2024
Response from Front Office Manager on 11 Mar 2024
Hello Glen, Thank you for your 5 stars review. We take pride in our guest. We hope you can come back again and visit us again soon.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to highway. clean room good Breakfast
Stayed 1 night in Feb 2024
Response from Management Team on 24 Feb 2024
Dear Michael, Thank you for the five-star rating; we are delighted that we exceeded your expectations! It is a pleasure to hear how much you enjoyed our convenient location, clean rooms, and excellent breakfast. All of us at Hampton Inn & Suites Fayetteville look forward to your return.Sincerely, Hampton Inn and Suites Fayetteville Management Team