Flagship Natural Amenity Reserve

Pool area very comfortable. Nice area to walk around.

I didn't like that the weekend cleaning staff weren't very thorough. In room dining menu was scarce of meat dishes, but the food was delicious anyway. There was also a Sundays and public holidays surcharge on room service. However the room itself, was fantastic! The view was nice, the room and furniture were neat, tidy and clean. An in-room coffee pod machine with complementary pods and bottled water. The bed was extremely comfortable and luxurious. The staff were great and very helpful. Unfortunately there was no information upon/during booking about the gym and pool currently being under renovation. This was very disappointing as access to these facilities were at 2 seperate locations within an 800m radius of Ovolo. This was disclosed to me only at check-in.

Very nice hotel, located in a convenient location walking distance to the Brisbane river and main sites. Everything felt very clean and nicely presented. There was a bit of extra space in the room for a sitting area next to the window. It was difficult to get the water temperature right in the shower - either felt too hot or too cold. We weren't provided any teaspoons to make coffee or tea. We were only provided with one 200ml mini carton of milk for 3 nights so ran out for our coffee by the last morning.